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  • Solved

Mozilla Crash Reporter has been appearing intermittently and now cannot open Firefox at all

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the… (read more)

Initially the Crash Reporter window would open occasionally, but clicking on ‘Try Again’ opened the programme. Now it will not open at all. I’ve completely unistalled the programme and installed the very latest version, but to no avail.

My crash ID isbp-cf98f93e-6ab7-4a52-bdf3-f0b940200110

Asked by MikeP. 4 months ago

Answered by MikeP. 4 months ago

roboform no longer working after update

I was just updated to 72.0.1 Then, when I tried to login to roboform I was told I had to update. I did that (now have 8.2.2 (64-bit) Same problem, I am told I must upg… (read more)

I was just updated to 72.0.1

Then, when I tried to login to roboform I was told I had to update. I did that (now have 8.2.2 (64-bit) Same problem, I am told I must upgrade (already did that). The update itself was interesting. I had to delete the addon from firefox and then restart firefox before I was able to download that latest roboform

Thoughts?

Asked by greg 4 months ago

Last reply by RobertJ 4 months ago

I want to turn off dark mode but your solution doesn/t work for me

I want to turn off dark mode (Firefox ver. 72.0.12 windows10). you say that I have to do the following: Type about:config into the address bar, press Enter and accept th… (read more)

I want to turn off dark mode (Firefox ver. 72.0.12 windows10). you say that I have to do the following:

Type about:config into the address bar, press Enter and accept the warning. Now right click on any entry > New > Integer, and enter ui.systemUsesDarkTheme > OK, then in the next box, enter 0 (that's a zero) > OK.

Problem is that after accepting the warning I only can choose <Show All> and then I get a list of settings.

But on none of the lines / entries I van click rightSo I cant insert a new entry as requested.

Please advice.

Asked by Hans 4 months ago

Last reply by cor-el 4 months ago

Background Vimeo video will only load in private window

I have looked through all "Fix common audio and video issues" posts to no avail. I have a Vimeo video file which is loaded into the background of a web page as a simple H… (read more)

I have looked through all "Fix common audio and video issues" posts to no avail.

I have a Vimeo video file which is loaded into the background of a web page as a simple HTML video element with all inline properties set to allow it to run - muted, playsline, autoplay.

It works fine on all other browsers, and even on a private window in Firefox (72.0.1) but absolutely will not load in a normal Firefox window. It fails with a 403 HTTP error, and I just cannot see why.

The URL is https://dancersvscancer.co.uk/ - it's a simple website for charity event in February.

Any ideas? I'd be grateful for the help.

Asked by raffjones 4 months ago

Last reply by raffjones 4 months ago

  • Solved

Profile in User Library is not being created in the new 72.0 & 72.01 - error message appears even after new, clean installation Mac is on Catalina 10.15.2 (19C5

Firefox 72.0 deleted and a new new version of Firefox installed 72.01 - both this and 72.0 suffered from the same problem in that the library profile file 'Firefox can't … (read more)

Firefox 72.0 deleted and a new new version of Firefox installed 72.01 - both this and 72.0 suffered from the same problem in that the library profile file 'Firefox can't find the file at jar:file:///Users/steve_switzer/Library/Application Support/Firefox/Profiles/0fyb29ph.default/extensions/langpack-en-GB@firefox.mozilla.org.xpi!/browser/chrome/en-GB/locale/branding/browserconfig.properties.' cannot be found, don't exist and are not properly created when the 64 bit vwersion of Firefox is installed - Mac is on macOS Catalina 10.15.2 (19C57) Can't seem to fix and get rid of this error Help Please

SteveS

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by steve.switzer 4 months ago

Answered by cor-el 4 months ago

  • Solved

google calendar sometimes does not render in firefox

I have Firefox 72.0.1 (64-bit) as default browser. I use Google calendar, and Firefox sometimes gives me a mostly empty page, and sometimes works as expected. Chrome al… (read more)

I have Firefox 72.0.1 (64-bit) as default browser. I use Google calendar, and Firefox sometimes gives me a mostly empty page, and sometimes works as expected. Chrome always renders the calendar correctly.

Asked by Rich Kellogg 4 months ago

Answered by Wesley Branton 4 months ago

  • Solved

Cannot change search engine selection, no matter what I select, it says it's using google, but, the result is a YAHOO result.

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to ch… (read more)

I open a new window, and it says, "Google Search". So I type in a search item, the result comes back from YAHOO search. I have tried several times, without success, to change it, or remove YAHOO Search engine. Yahoo doesn't appear in the engine selections, and google does. I select it, save, restart, and BOOM... I get Yahoo rsults from the google search.... What gives?

Thanks...

Asked by kimcurrier 4 months ago

Answered by kimcurrier 4 months ago

Why is video quality is worse on Firefox 72 than Chrome 79?

When I stream Hulu on my laptop, the video quality is noticeably worse on Firefox than Chrome. I tried toggling settings (graphics acceleration) and turning-off plug-ins.… (read more)

When I stream Hulu on my laptop, the video quality is noticeably worse on Firefox than Chrome. I tried toggling settings (graphics acceleration) and turning-off plug-ins. The video is still much sharper on Chrome.

Asked by chiuwilliam 4 months ago

Last reply by cor-el 3 weeks ago

bookmarks shortened in the side bookmark bar

so i had a rage moment and started going ham on my keyboard, and my bookmarks before that did this thing that when they were too long it said, for example, one of the boo… (read more)

so i had a rage moment and started going ham on my keyboard, and my bookmarks before that did this thing that when they were too long it said, for example, one of the bookmarks was named GitHub - notejs/node:gyp etc.: welllll... my bookmarks before the rage moment had it to say GitHub - node... and it was so much more easier because all of them did that! now though it lets me make the bookmark bar longer but it doesn't fix it. i did though notice if i turn off the upper bookmark bar (the one with the icons below the search bar) this problem is fixed, as it shortens the name of the bookmarks. i did have it on before my rage moment though so i wish this thing it had (shortening them with ...) wouldn't go away WITH the top bookmark bar on. plz help? i did search it up and can't find anything similiar to my problem, it was never like this. i'm considering reinstalling.

Asked by catto 4 months ago

Last reply by cor-el 4 months ago

How to find the folder containing a bookmark

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari the… (read more)

I can easily find a bookmark by searching in the Library "All bookmarks" window. However, I cannot figure out how to see folder that contains that bookmark. In Safari there an optional column for folder and you can then right-click and get an option to open the folder.

Is there a way to do this in Firefox?

-louie

Asked by Louie S 4 months ago

Last reply by Criticatlarge 3 weeks ago

  • Solved

my computer died but the ssd survived....how can I transfer bookmarld to a new computer?

I removed my ssd from my Win 7 pro computer and inserted it into an external case. If I plug it into my new Win 10 computer, I can see all my Firefox files - including b… (read more)

I removed my ssd from my Win 7 pro computer and inserted it into an external case. If I plug it into my new Win 10 computer, I can see all my Firefox files - including bookmarks folders - see attached. But the files are all in JSONLZ4 files. I'm now lost. Can anyone tell be how to load these onto my new Win 10 computer?

Asked by FXProglJr 4 months ago

Answered by Wesley Branton 4 months ago

I am on a Mac. I change the browser from default to Google in the Firefox Preferences and it keeps on changing back to default when I re-boot Firefox. HELP!

I tried a short routine involving the about:addons page, but there is no Yahoo! item on the addons page that I found on your help forums from people who were having a sim… (read more)

I tried a short routine involving the about:addons page, but there is no Yahoo! item on the addons page that I found on your help forums from people who were having a similar problem with Yahoo.

Asked by rkeleher 4 months ago

Last reply by rkeleher 4 months ago

  • Solved

The Firefox Window does not open

My Mozilla Firefox browser does not open when I click on the icon. When I reinstall Firefox it does open, but it happens too often and I do not want to reinstall Firefox … (read more)

My Mozilla Firefox browser does not open when I click on the icon. When I reinstall Firefox it does open, but it happens too often and I do not want to reinstall Firefox over and over.

Asked by richardvangelder 4 months ago

Answered by FredMcD 2 months ago

  • Solved

I have auto-update switched on, yet number of websites like Youtube show "you use outdated browser" and make browsing difficult.

As mentioned above, I have automatic update option switched On in settings and in setting version of my Firefox is written as 72.0.1 64-bytes and claimed to be latest ver… (read more)

As mentioned above, I have automatic update option switched On in settings and in setting version of my Firefox is written as 72.0.1 64-bytes and claimed to be latest version (some terms might be off I am not sure how they translate to English)... Yet number of Websites like Youtube, Deviantart or even function like reCAPTCHA claims that I am using outdated version making browsing more difficult to me in various ways, I did receive several messages about my browser being updated and forced Update few times, but problem does persist for LONG while despite that... what's going on really?

Asked by kreyn 4 months ago

Answered by TyDraniu 4 months ago

Hello. My browser has crashes every time

id from: bp-d8f26150-6885-4fac-88d0-5678d0200113 When i try to open any sites. Ill send you iD in details. Ill tried to strat broweser in safe mode, try to reset all sett… (read more)

id from: bp-d8f26150-6885-4fac-88d0-5678d0200113

When i try to open any sites. Ill send you iD in details. Ill tried to strat broweser in safe mode, try to reset all setting and extentions. Nothing was help.

Asked by nata 4 months ago

Last reply by philipp 4 months ago

I cannot get .txt files to Preview in Firefox since updating to 72.0.1.

I have always been able to open a txt file from a website and have it preview in the browser. Now I get the dialog to Save or open with. This change happened recently, I … (read more)

I have always been able to open a txt file from a website and have it preview in the browser. Now I get the dialog to Save or open with. This change happened recently, I believe in update 72.0.1. Txt is not an option in the Applications list so I can't choose what to do.

Asked by keith_muir 4 months ago

Last reply by keith_muir 4 months ago

After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files.

Hi. After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files. For an example: http://edapskov.ru/temp/p… (read more)

Hi. After updating the browser to version 72.0, there were problems with audio codecs: the browser can not play some .ogg-files. For an example: http://edapskov.ru/temp/photo_sound.ogg Previous versions of the browser and other browsers do not have this problem.

Asked by Dmitriy 4 months ago

Last reply by cor-el 4 months ago

  • Solved

The ABC News website is not downloading properly on MacOs 10.13.6, using Firefox 72.0.1 (there are large white stretches between content)

the abcnews.com website downloads with large stretches of blank white screen. I have not see this with other websites. I have included a screenshot example. This started … (read more)

the abcnews.com website downloads with large stretches of blank white screen. I have not see this with other websites. I have included a screenshot example. This started right after the most recent update...... Thanks!

Asked by swartz5339 4 months ago

Answered by FredMcD 4 months ago

Why is the Bookmarks Toolbar drop-down folder on my second monitor opening the folder with tiny fonts on my main monitor?

When I choose a folder from the Bookmarks Toolbar in a second FF window on my second monitor, the folder opens on my main monitor in a separate small window with the choi… (read more)

When I choose a folder from the Bookmarks Toolbar in a second FF window on my second monitor, the folder opens on my main monitor in a separate small window with the choices in tiny fonts.

Asked by gomigopher 4 months ago

Last reply by cor-el 4 months ago