Firefox Support Forum

I just downloaded the latest Firefox browser, and it asked me to import all of the my bookmarks, but it only grabbed the ones from Chrome. All of my former bookmarks that were saved in the previous Firefox browser are gone! Most of my useful bookmarks were in Firefox. Where are they, and how do I get them back?

Hi. I'm trying to transfer Firefox bookmarks from a hard drive pulled from a now dead iMac (was IOS 10.13.4 + Firefox 116.6.0) to a MacBookPro laptop running BigSur (11.6.8) and Firefox 122.0.1. I have the iMac HDD plugged into a hot swap docking station. A search for places.sqlite on the old HD turns up nothing.

I have found answers for drilling down into Windows to find the appropriate files to transfer, but not for Mac. I didn't know Firefox Sync existed until now, and I don't know where to look for a profile on the hard drive. Suggestions?

Edit:

Ok, this is going to be a bigger problem that I thought. The laptop is my wife's old university-owned mac, and there's a whole "admin" layer of hidden and mixed-up folders. I need to go see the admins for help.

Thanks a lot anyway, though. I did learn a lot in the process :)

Files will not download. The file is a rfa(revit) file. This is my second day using this web browser..

I have checked setting, to which I switched around to try and troubleshoot. This did not work. I ended up downloading another browser and the file downloaded no issue. Why is this happening? Ant help is greatly appreciated!

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

For the past couple of months I have been getting the message www.bbc.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR when loading pages on www.bbc.com website. I have done a search on the internet and it seems this is a common problem with Firefox and does not affect othere browesers. I have done what was advice given online but it does not solve the problem. It is getting so bad I may have to start using one of the other browsers even though I prefare Firefox.

Hello, Live videos in youtube are not starting. No issue with regular ones. Also FB reels don't have sound and I need to press two times on play to start the video.

I tried with Chrome and Edge and I don't have such issue.

I have no extensions or add-ons installed. Cache and data are cleared.

Could you please help me?

I keep getting rerouted to a malicious McAfee Antivirus software page stating my computer has 5 viruses and my Mcafee subscription has expired, etc. I don't have that software & NEVER plan to use it. How do I block the URL from loading? This should be SIMPLE in the Mozilla settings, can't find anything regarding web filters or page blocking.

When attempting to log in to websites that require a "reCAPTCHA" response I continually receive the message "Cannot contact reCAPTCHA. Check connection and try again" Have confirmed that the connection is ok and when switching to "Microsoft Edge" it works normally. Is there perhaps a setting in my browser that could be causing the problem as it used to work ok? Regards, Lawrence

Are there changes in your security policies, content restrictions or functionalities that could be affecting the loading of a program that loads the Google Maps map and the Google Earth KML file and that previously worked in your 2015 browser?

I have a content filter to filter out inappropriate material. Included in the filter are filters for adult content on wikipedia, youtube,and google podcasts. however, all those sites are fully allowed on Firefox, as opposed to on Safari and google chrome where the filter is working properly

I am one among many who keep a lot of windows open for reference. When my compootie shuts down inadvertantly I am avle to use "Restore Session" to get these back. But occasionally the system shuts down and I am unable to restore anything, and this can cost me tens of hours os referencing, and untold hours of productivity.

Could you save the open windows in an easily accessible file that we could use to restore previous sessions? This would save a lot of us considerable grief.

I got a popup tab with a very dated UI about an urgent Firefox update involving a flash player. It told me to click allow installation or something like that I don't remember exactly. Once I clicked the allow button there was a popup and a green arrow pointing to the popup in the top right. I clicked it and it said to click "add" next. I realized this is probably a scam and did not add it. I'm assuming that add was referring to something about extensions or plugins but I checked those and there wasn't anything I already knew I had. I did a virus scan and it got nothing. The popup appeared alongside a Minecraft Skindex download. I did some research and learned it is malware and comes in many different forms. The add popup referenced something called auto ads off. Did I stop the malware by not clicking add and if not how do I remove it.

Hi dear Community!

As of recent, my AntiVirus software is flagging Firefox.exe (Full path: C:\Program Files\Mozilla Firefox\firefox.exe) as a vulnerable application. I have been using firefox for years (Because I love it, you guys are heroes) and i have been using Kaspersky for years. Firefox has only been flagged as of recent.........

I hope someone knows why, has this too or can calm my paranoia

Some Additional information:

Have you clicked any suspicious links? No i have not. The links i have visited were all https, checked and acknowledged by Kaspersky and i can say with full certainty that the sites were legit

Have i downloaded any files as of recent? Yes, but from reputable sources and always checked using Hashes and validating using KSN (Kaspersky security network).

(For the Mods, im sorry for previously posting this in the wrong forum.)

Hello there! I'm a long time fan of firefox and use it on all of my devices. I've NEVER had issues with it but for some reason on my computer that has Windows 11 it's been crashing quite a bit.

To clarify, I'll be surfing like always but when I have maybe a third tab (usually youtube) up, then everything just STOPS. This happens at least ONCE a day or sometimes twice. Then, I have to quit firefox forcefully (which windows does say it'll get the crash report). Yet, I never get a crash report from firefox or any such message despite that I do have it checked in my settings.

No other browser I have on this computer has ANY issue (chrome nor edge--both work fine. It's just firefox).

The thing is, I've been all over the internet about this. I've scanned my computer with both windows defender and malwarebytes--found nothing no matter how deeply I scanned. Re-installed firefox several times. Refreshed it as well. Uninstalled/re-installed my extensions. Unchecked 'use hardware acceleration when available.' I updated my drivers, etc. etc.

The only thing that 'seemed' to work was creating a new profile here on firefox. After doing that, I could surf for a whole DAY or two without a crash. But then suddenly today it crashed like normal (again when I was on youtube). I haven't tried using firefox in safemode to see if it crashes because the crashes are random and could happen at any time in the day. Just seems like a lot of time in safemode when I need to be working.

Please advise! All of my other computers (either on windows 10 or on mac/android) have ZERO issues. Once more, this computer handles chrome/microsoft edge just fine but for some reason my windows 11 computer is having trouble with firefox (and firefox ONLY) no matter what I do. I hope you can help and also help me understand why firefox doesn't seem to have any crash reports for me when it HAS crashed several times.

BING - I WANT TO GET RID OF IT FOREVER. There are 22 people asking how to do this & not one answer.

how do I get rid of it? I NEVER WANT TO SEE IT AGAIN IN MY LIFETIME

Also, I just wanted to restore the Basic Toolbar- that mysteriously disappeared. There was no option for that under the hamburger & more tools. Instead I now have a 3rd toolbar because of the customization options -- & I don't know how to get rid of that/ It appears UNDER my tabs bar.