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conflicting settings; restore sessions conflicting with clear history

using quantum, 60.6.x well, this is a no brainer: browser will not remember previous session if you clear the browsing data on exit. i want to both. i want to clear the… (read more)

using quantum, 60.6.x

well, this is a no brainer: browser will not remember previous session if you clear the browsing data on exit. i want to both. i want to clear the browsing data on exit, and also be able to restore previous sessions:

clever internet programmer: that isn't possible me: like 'duh'

before the conversation goes that way, i want to say that i'm asking for an enhancement feature - to clear browsing data EXCEPT for the data needed to restore my sessions, which is something you guys probably already thought of, but may not have because of all the other fires you're expected to put out

Asked by hamoo 1 year ago

Answered by cor-el 1 year ago

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Firefox crashes

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the win… (read more)

Hi, some of our users are experiencing crashes. I believe they click on a link appearing on a windows forms app and this causes firefox to crash. This also causes the windows forms app to crash as well. The issue appears to be intermittent. Can we please get some more details and potentially a solution to avoid this in the future?

Example crash id: bp-6143d7c7-4af9-46f4-a70b-11ee90190402

FireFox Quantum 60.6.1esr (64-bit)

We do use Roboform Version 7.9.32.2 as well.

Asked by barry.g 1 year ago

Last reply by TyDraniu 1 year ago

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History doesn't show when typing in address bar, and Enter doesn't work -- until I press, backspace, space, / or #

When I type in the address bar, I am used to seeing my history show up as I type; and pressing the Enter or Return key to navigate to the thing I typed. Now the hi… (read more)

When I type in the address bar, I am used to

  • seeing my history show up as I type; and
  • pressing the Enter or Return key to navigate to the thing I typed.

Now the history doesn't show as I type, and Enter/return has no effect... Until I type one of the following things: backspace, space, / or # (there may be more). Then the history shows up and Enter works again!!

If I type any other character after any of those, then the history disappears and Enter stops working again.

What gives? Is this a bug? Or a setting somewhere?

It's super annoying.

Never seen this before. IT just upgraded my machine to Windows 10, removed my previous Firefox installation, and force-installed the ESR version of Firefox (60.5.2esr (32-bit)).

Asked by jfcorbett 1 year ago

Last reply by cor-el 1 year ago

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Firefox causing BSOD Win 10 Pro X64

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Scree… (read more)

I have a Windows 10 Pro X64 Lenovo which is domain joined. The user frequently uses Firefox as their browser. When they do, they can get frequent and repeating Blue Screens. When I look at the memory dump files, I see that the faulting application is Firefox. Can somebody assist me with this file and offer some insight into how I can circumvent further disasters?

I do have the memory.dmp file. Can I share it?

Asked by donnyc 1 year ago

Last reply by FredMcD 1 year ago

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Why are Instagram videos not now displaying in Firefox 52 ESR?

Instagram videos have stopped displaying for me in Firefox 52 ESR. It happened suddenly a day or two ago. There isn't even a placeholder there for them on the page any lo… (read more)

Instagram videos have stopped displaying for me in Firefox 52 ESR. It happened suddenly a day or two ago. There isn't even a placeholder there for them on the page any longer, just the text that goes with them with nothing where the video should be. If I try to view one from someone's IG page, it just shows as a black box. Static images are still displaying fine, just not the videos.

This is on my old Windows XP machine, where I have to use FF 52.9.0 ESR as it's the last XP compatible version. The videos are fine in FF65 on my Windows 10 machine needless to say. I've tried spoofing different user agent strings, but no difference.

The strange thing is that on Google Chrome 49, again the last version which works on XP, the videos still display fine, and that is much older than FF 52 ESR! Also, if I right click on the IG page in FF 52 ESR, and select the "View Page Info" option, the videos still appear in the list on the "Media" tab, and if selected, they still display and can be played in the preview pane below, so they're obviously not being actually blocked, and the browser can still play them, they are just not displaying inline in the pages as they should!

Anyone any idea what's happening here? There's no point in me asking Instagram, as I know they will just say that they no longer support Firefox 52 ESR! Thanks, Dave.

Asked by Dave-H 1 year ago

Last reply by Dave-H 1 year ago

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Why can't Firefox load page http://www.cslewisinstitute.org/webfm_send/770 ?

I would like to write to the site to suggest fixing the code (which, among other problems, seems to include a recursive embed), but am stumped on two issues: a) Why othe… (read more)

I would like to write to the site to suggest fixing the code (which, among other problems, seems to include a recursive embed), but am stumped on two issues:

 a) Why other browsers have no problem with the page;
 b) Why Firefox does not even load the page code for analysis.

Can someone help with this?

Asked by John Kaufmann 1 year ago

Last reply by John Kaufmann 1 year ago

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Why Does Firefox Freeze When I Try to Log into my Lloyds Bank Online account.

In the last few days (not sure exactly when) I have been unable to log on to my online bank account. Firefox freezes so I can't put my password into the relevant box. Plu… (read more)

In the last few days (not sure exactly when) I have been unable to log on to my online bank account. Firefox freezes so I can't put my password into the relevant box. Plus none of the 'buttons' on Firefox will operate - file, edit etc. I have version 60.5.2. Firefox works fine on all other websites. I have tried emptying cache and deleting browsing history. I can access the online site with other browsers. Any ideas on how I can use Firefox to access my account

Thanks

Asked by Bluemoontgh 1 year ago

Last reply by FredMcD 1 year ago

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  • Archived

I keep getting a blank window with a close option on top of whatever I'm browsing. Took a screen shot. https://screenshotscdn.firefoxusercontent.com/images/94cc

This generally happens with facebook. A small window pops up on top of the fb content. It has an X in the top right corner, a line across the middle, and a "close" button… (read more)

This generally happens with facebook. A small window pops up on top of the fb content. It has an X in the top right corner, a line across the middle, and a "close" button in the bottom right corner. What is it? Why does it happen? Screen shot: https://screenshotscdn.firefoxusercontent.com/images/94cc1e94-4de8-4755-864d-ffd1b9ec75a0.png I am using firefox on linux, but it happened with Windows 8 as well.

Asked by Lonestar1 1 year ago

Answered by Lonestar1 1 year ago

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Firefox crahes on large and long xml download

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a … (read more)

I've an online service where I download large XML files. After clicking on the download button the page is loading for a long time (file is generated on demand), than a new window/tab is opened with the download URL and is loading for a long time. Than Firefox crashes: "Gah. Your tab just crashed."

How do I get info what the problem is? Is the file to big for the XML renderer? Or any other?

Asked by Paul.FE 1 year ago

Last reply by FredMcD 1 year ago

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Not able to read tou.tv (Radio Canada) since January 2019

I'm using Firefox ESR 60.4 Linux on Debian I was used to access the following site with no problem before January 2019. https://ici.tou.tv Since then, I receive an error … (read more)

I'm using Firefox ESR 60.4 Linux on Debian I was used to access the following site with no problem before January 2019. https://ici.tou.tv Since then, I receive an error message all the time. I have tried many solutions without any success. Your the latest try. Otherwise I'll be compelled to get Chrome to watch differed TV programs! Thank you.

Asked by Gillis335TD 1 year ago

Last reply by FredMcD 1 year ago

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How can I merge history from multiple Firefox versions?

I want to merge multiple different Firefox versions' histories as far back as 55. There is this tool but I have yet to make it return anything other than "incompatible" w… (read more)

I want to merge multiple different Firefox versions' histories as far back as 55. There is this tool but I have yet to make it return anything other than "incompatible" with all my places.sqlite files. There has of course been multiple architecture changes to the places.sqlite files and I want to merge them all into one up to date profile. https://github.com/crazy-max/firefox-history-merger/

Asked by Cormy1 1 year ago

Last reply by Cormy1 1 year ago

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Firefox crashes

FireFox Starts but crashes immediately. Shows 'Mozilla Crash Reporter' box. I tried to uninstall and reinstall but no use. I even tried with lower FireFox version (10) bu… (read more)

FireFox Starts but crashes immediately. Shows 'Mozilla Crash Reporter' box. I tried to uninstall and reinstall but no use. I even tried with lower FireFox version (10) but everything failed. "%APPDATA%\MOZILLA\FIREFOX\Crash Reports\submitted" lists files under FireFox Crash Reports folder, with latest one showing following content: Crash ID: bp-fd692a96-a5d3-4bc0-90a7-824350190129

Asked by hussain.Javed 1 year ago

Last reply by hussain.Javed 1 year ago

  • Archived

Firefox crashes

- This is on a Mac running 10.13 - Tried updating, then reinstalling FF - Still crashing on Safe Mode - turned off all plugins, addons, extensions bp-1a1ca174-a541-4af7-9… (read more)

- This is on a Mac running 10.13 - Tried updating, then reinstalling FF - Still crashing on Safe Mode - turned off all plugins, addons, extensions

bp-1a1ca174-a541-4af7-903a-fd2340190117 1/17/19 2:34 PM bp-ca60ef06-4856-4587-ba84-16f7f0190117 1/17/19 12:27 PM bp-2d5b53b8-c54a-4a66-836d-4286b0190117 1/17/19 11:28 AM bp-151666c6-5174-4abd-8e0d-ad61f0190117 1/17/19 10:54 AM bp-16658c6e-18e0-407f-ab0d-821310190117 1/17/19 9:17 AM bp-0e55a240-9db3-4365-be51-2aee80190117 1/17/19 8:38 AM bp-355dcdb0-6809-48ab-8f27-add7a0190116 1/16/19 3:21 PM bp-5c74d6c3-7585-4139-8e74-0b5ad0190116 1/16/19 2:53 PM bp-65c8e8ea-0732-46d4-b201-8a7810190116 1/16/19 9:40 AM

Asked by sharpedgewv 1 year ago

Last reply by sharpedgewv 1 year ago

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Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (read more)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 2 years ago

Last reply by sergiobetween 1 year ago

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Firefox crashing at startup - mac

Whenever i open firefox it immediately crashed. This also happens in safe mode. Heres the crash report detail: AdapterDeviceID: 0x5926 AdapterVendorID: 0x8086 BuildID: 20… (read more)

Whenever i open firefox it immediately crashed. This also happens in safe mode. Heres the crash report detail:

AdapterDeviceID: 0x5926 AdapterVendorID: 0x8086 BuildID: 20181203164059 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1546650225 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1546649593 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x5926FP(D00-L1000-W00000000-T010) WR? WR- OMTP? OMTP+1 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SafeMode: 0 SecondsSinceLastCrash: 283 StartupCrash: 0 StartupTime: 1546650224 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181203164059","version":"60.4.0","vendor":"Mozilla","platformVersion":"60.4.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":142,"stepping":9,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":2300,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-DK"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x5926","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1680,"screenHeight":1050,"scale":2}],"features":{"compositor":"none","gpuProcess":{"status":"unused"}}},"appleModelId":"MacBookPro14,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"esr","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} TextureUsage: 70778880 ThreadIdNameMapping: 7:"Gecko_IOThread",8:"Timer",9:"Socket Thread",10:"JS Watchdog",16:"BGReadURLs",17:"Hang Monitor",18:"Cache2 I/O",19:"Cookie",20:"StreamTrans #1",21:"GMPThread",22:"Compositor",23:"VRListener",24:"ImgDecoder #1",25:"ImageIO",26:"IPDL Background",28:"ImageBridgeChild",31:"DOM Worker",36:"ProcessHangMon", Throttleable: 1 UptimeTS: 1.10311746 Vendor: Mozilla Version: 60.4.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by FlyverLars 1 year ago

Last reply by FlyverLars 1 year ago

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  • Archived

Failed to read configuration file

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older sy… (read more)

We are currently having to role back to FireFox ESR 52.9 from the latest Quantum build of FireFox 60.3.0. Due to the fact that this version utilizes WebGl 2. Our older systems will not render one of the educational games we utilize in the our School District any longer due to the fact that Quantum uses WebGl 2 instead WebGl 1. We have tested and verified that ESR 52.9 renders the game properly.

I have been trying to disable the automatic update in utilizing the user.js file and the cfg file. The computers are apart of the domain. From what I have read only new user profiles will get the new user.js settings while all existing profiles will retain the old settings so we plan on reimaging these computers so all existing profiles will be wiped.

I have also seen users block the updates by changing the Host File which we will not do. Some sites state create a profile folder in the defaults folder other show place the user.js file in the pref folder. So I am lost at this point. I have followed this guide as well:

https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Enterprise_deployment_before_60#Changes_Over_Time

I have placed the 00_admin-prefs.js with the exact settings shown and have the mozilla.cfg file in the same folder as the js. both are in the defaults\pref

When trying to run FireFox I am am not getting:

Failed to read the configuration file. Please contact your Administrator. (I am the Admin). My domain creds give me admin privileges on all computers.

I know this folder also holds the channel-pref.js so I am not sure if I can add what I need to that file.

If someone would please help me determine what is going on. Why wont firefox copy the either a user.js file or utilize the cfg file I created to each new profile that gets created when logging into the computer.

Asked by fharris77 1 year ago

Answered by fharris77 1 year ago