Showing questions tagged: Show all questions
  • Solved

Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 3 months ago

Answered by cor-el 3 months ago

Some site cause my power led to lit up and the screen to blink but all is ok with chrome .

Lately ( maybe a month ) my screen started to act strangely when in the message center of Aliexpress . The power led in front of my lg 27ud58 lit up and the screen blinke… (read more)

Lately ( maybe a month ) my screen started to act strangely when in the message center of Aliexpress . The power led in front of my lg 27ud58 lit up and the screen blinked in repetition . The same thing occured when in other site with an interactive design . After making sure i was running with the latest drivers, i tested those site with chome and everything was fine . This problem imitate a faulty cable but why not in chrome ? I'm using Firefox 78.0.2 for Win7 .

Asked by micheldubois5 3 months ago

Last reply by micheldubois5 3 months ago

  • Solved

Constant disk activity

Why is Firefox 78 writing to disk constantly? Even when the browser is idle, the hard drive light on my computer blinks non-stop, and I can hear the constant noise coming… (read more)

Why is Firefox 78 writing to disk constantly? Even when the browser is idle, the hard drive light on my computer blinks non-stop, and I can hear the constant noise coming from the hard drive. The problem is with the browser because the Processor Explorer (available from Microsoft) shows Firefox as doing the constant disk activity, and hard drive stops making noise when the browser is closed.

Asked by bakensobek 3 months ago

Answered by bakensobek 3 months ago

How do I get help unlocking my account?

I have a Firefox account associated with an e-mail account that wasn't working for a while. It's working again, but when I try to login, I get this message: "he confirmat… (read more)

I have a Firefox account associated with an e-mail account that wasn't working for a while. It's working again, but when I try to login, I get this message: "he confirmation email we sent to ****@******.com was returned and we’ve locked your account to protect your Firefox data. If this is a valid email address, let us know and we can help unlock your account." How do I get this help? The link sends me to the support forum.

Asked by brad30 3 months ago

Last reply by brad30 3 months ago

My Firefox Browser Is Being Accessed Remotely and cetain formerly secure websites are changed to insecure. I need help in securing my MAC IOS

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps wh… (read more)

A group of experienced hackers have made my devices their target. They continue to remove any security I try to place on my computer, i.e., downloading developer apps which allow them to administer the computer and devices.

They have maliciously targeted my business and sabotaged a lot of my apps so that they will not work. Going to the "Authorities" is a waste of time. so I will not discuss this.

I need help in tracing the street trash thugs who continue to access my computer, place malicious malware and worms on my computer so that it will not function at his required level, and replacing bonafide adds with fake apps so that they can control and conduct surveillance on all of my Apple Devices.

I have reported this problem to Apple and they are worthless. Not enough training, and the service is inferior.

I need upper level technical support to identify how they are manipulating my browsers so that they provide absolutely no security.

Malwarebytes is manipulated, Avast as well, and they have downloaded an app that allow them to share my screen and collect all of my passwords as they are individually entered.

Asked by expertsbk 3 months ago

Last reply by FredMcD 3 months ago

When acessing facebook CPU usage goes to 100%

Pretty much what the title says, it only happens on facebook, all other sites are normal. I now this is a duplicate of this: https://support.mozilla.org/en-US/questions/9… (read more)

Pretty much what the title says, it only happens on facebook, all other sites are normal.

I now this is a duplicate of this: https://support.mozilla.org/en-US/questions/982939

But the thread has been archived and the solution link ( https://www.facebook.com/help/community/question/?id=564607316896327 ) is broken.

Any help would be greatly appreciated.

Asked by caiofcastro 3 months ago

Last reply by FredMcD 3 months ago

forgotten password

Trying to replace "forgotten passwords" but when I recieve the "re-set email" it is just a page of letters and numbers If I run cursor over emaila few words in the email… (read more)

Trying to replace "forgotten passwords" but when I recieve the "re-set email" it is just a page of letters and numbers If I run cursor over emaila few words in the email are highlighted but on clicking on them I get a screeen the says there is a uidfault. any help would be appreciated, thank you John.

Asked by john508robinson 3 months ago

Last reply by cor-el 3 months ago

Automatic scrolling to the bottom of the page

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it … (read more)

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

Asked by cptnwinky 3 months ago

Last reply by cor-el 3 months ago

  • Solved

[Solved] Crash firefox. no Identifiant number

Hi, Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain. After the first lau… (read more)

Hi,

Since i upgrade the computers i have on my network to W10, i have big issues with firefox, even when the computers are not register on the domain.

After the first launch of firefox evrythings good, but after it become imposible to open the software. I try evrythings i can find on the firefox internet sites. delete cache, reinstall firefox, try others version...

i try to get the ID of the crash report in "%APPADATA%\Mozilla\Firefox\Crash Report\submitted" but the file name "submitted" doesn't appear. so, i sent you the message i could fing in the "events" file finded in "Crash Report".

I'm not sure if the informations a send you is the good one, so if you have any question, please ask them and if you needed tell me where to find more information which can be usefull.

Sorry for my english, i'm french, i try the make me understandable. I hope i succeeded.

Firefox version : 77.0.1

Thanks for your reading ! :D

Here the information :

https://gitlab.com/BertrandToffolon/FirefoxBug/-/blob/master/Bug

Asked by b.toffolon 3 months ago

Answered by b.toffolon 3 months ago

  • Solved

Firefox 78.0.1 Tab Crashing

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in abo… (read more)

After updating from 77 to 78.0.1, I've experienced a large number of tab crashes ("Gah. Your tab just crashed.") across multiple sites. No crash logs are available in about:crashes. I've tried:

  • Starting in safe mode
  • Refreshing Firefox
  • disabling security software (Webroot SecureAnywhere)
  • Disabling hardware acceleration
  • Making sure latest drivers and Windows updates are installed
  • Run Windows system file checker tool (no errors found)

I use Firefox with screen reading software, so it is possible the issue may be accessibility related. I've tested with JAWS and Windows Narrator and experience the tab crashes under both.

OS is Windows 10 Version 1909 (OS Build 18363.900)

Asked by acawai 3 months ago

Answered by Roland Tanglao 3 months ago

Since Firefox 79 beta my college website doesn't work (embedded content)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Fir… (read more)

Hi, Since I've updated to Firefox 79 beta I can't access my university campus website. It worked until Firefox 78 and it works with latest Chrome and Edge, but not in Firefox 79 beta and nightly.

The error is: "Website will not allow Firefox to display the page if another site has embedded it": https://support.mozilla.org/ca/kb/xframe-neterror-page?as=u&utm_source=inproduct

Is it a bug or a "feature"? UOC is one of the biggest online university of Spain, it will be a "disaster" if students can't access it with Firefox.

I can explain you how to reproduce it because it's the private area and you need student credentials to enter, but the login website is: http://cv.uoc.edu

In the console I can see some errors like this: Cookie “example” will be soon treated as cross-site cookie against “http://cv.uoc.edu/rb/inici/plin/fonts/icons.woff?cc152853f8bb07259fb3eb89b6fbfee7” because the scheme does not match.

Asked by Dimas 3 months ago

Last reply by cor-el 3 months ago

Some sites keep cookies even when private windows close.

Open Firefox. Verify no cookies. Clear any cookies if they exist. Then open a single private window. Go to tripadvisor.com (happens with some other sites but only a few)… (read more)

Open Firefox. Verify no cookies. Clear any cookies if they exist.

Then open a single private window.

Go to tripadvisor.com (happens with some other sites but only a few).

Browse a few pages.

Close the private Window. No private windows/Container tabs are open.

All tripadvisor cookies should be cleared but they are not.

Verified by Cookie Quick Manager.

Why and how does tripadvisor manage to keep cookies on my system.

Asked by jpezz 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Cannot disable Cipher TLS_RSA_WITH_AES_128_GCM_SHA256 or TLS_RSA_WITH_AES_256_GCM_SHA384

Hi there, I'm trying to disable insecure ciphers in TLS 1.2 since 1.3 isn't widely supported yet. I'm using this to determine whats secure: https://browserleaks.com/ssl… (read more)

Hi there,

I'm trying to disable insecure ciphers in TLS 1.2 since 1.3 isn't widely supported yet.

I'm using this to determine whats secure: https://browserleaks.com/ssl

I cant find any option to disable these two ciphers:

0x009c TLS_RSA_WITH_AES_128_GCM_SHA256 0x009d TLS_RSA_WITH_AES_256_GCM_SHA384

Thanks :)

Asked by Reuben 3 months ago

Answered by Mike Kaply 3 months ago

FIDO2 user verification on Linux

I'm running Firefox 78.0.2 on Linux. If I try to register my FIDO2 token with user verification enabled, I don't get a pop-up to fill in my token's pin. It does work wit… (read more)

I'm running Firefox 78.0.2 on Linux.

If I try to register my FIDO2 token with user verification enabled, I don't get a pop-up to fill in my token's pin. It does work with Chrome on Linux and with Firefox 78.0.2 on Windows. Chrome seems to use a browser-embedded input mask while Firefox on Windows calls some Windows API. I guess that this API call is the one not working properly on my Linux system (but Chrome has to be using one to access the token, too) or that the pop-up doesn't get drawn/shown e.g. due to me using i3 as a window manager.

Does anybody have an idea how I could go on from here?

Asked by Nesuma 3 months ago

Last reply by Roland Tanglao 3 months ago

computer won't turn on since upgrading Firefox

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in sa… (read more)

I got a message on my iMac running High Sierra, to upgrade Firefox this am, It upgraded to v. 78.0.2 on restart, getting message that cannot load OS. It will load in safe mode. but can't connect to internet or mail. Please help! Thank You, Scott Mandel MD

Asked by drscottmandel 3 months ago

Last reply by Roland Tanglao 3 months ago

hard drive become defective with W7

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020 … (read more)

'my computer crashes (defective hard drive); I lost all my favorites! CAN I RECUPERER ??? How??? in advance thank you for reply.... with solution...!! ' 12juillet2020

Asked by j-marc_gatineau 3 months ago

Last reply by FredMcD 3 months ago

Synch firefox bookmarks, history, logins & passwords & preferences

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I c… (read more)

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I choose to not continue w/a QR code or SMS message, I'm taken to a screen about FF Monitor and am never able to enter "another device", which is where I began, "Connect another device" - any assistance or work around will be gladly appreciated. Thank you in advance, DD

Asked by ddirving 3 months ago

Last reply by cor-el 3 months ago

Password change

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com>… (read more)

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com> with links but unfortunately the link and as a matter of fact the whole email is kind of broken, the link the i was provided was sending me to the the firefox accounts page and it says "Bad Request" Invalid parameter:ui, i can't log in, i cant change passwords, i tried multiple times but no solutions so far. tried refreshing, tried copying the link manually, something is missing.

Asked by Denis 3 months ago

Last reply by Roland Tanglao 3 months ago