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Google installing apps without approval

Google has installed on a FireFox email page "Meet" "New Meeting" with a camera icon "Join a meeting" with a keyboard icon How can I get rid of these, I have disabled the… (read more)

Google has installed on a FireFox email page "Meet" "New Meeting" with a camera icon "Join a meeting" with a keyboard icon How can I get rid of these, I have disabled the camera on my PC

Asked by shaun205 10 hours ago

Last reply by Wesley Branton 3 hours ago

Firefox 82.0.2 won't open links, instead opens new window and home page.

I tried Safe Mode, I reinstalled Firefox, it still happens. It does NOT happen on my older Mac running Ff 81 where it opens the same links properly. It works fine for S… (read more)

I tried Safe Mode, I reinstalled Firefox, it still happens. It does NOT happen on my older Mac running Ff 81 where it opens the same links properly. It works fine for Safari, just not for the latest 82. series of Ff.

Asked by d. 7 hours ago

Last reply by cor-el 3 hours ago

All hell has broken loose since download, see below

Running Win10 last update KB4577671 First no images on multi image pages, like Zappos. (now working) Image would show up if image link was clicked. Seemed to be related t… (read more)

Running Win10 last update KB4577671 First no images on multi image pages, like Zappos. (now working) Image would show up if image link was clicked. Seemed to be related to HTTPS sites. Troubleshot entire Firefox app 3x.. downloaded, installed latest firefox. no luck, got much worse...now can't get into long standing gmail accounts, ARABIC instructions on middle of firefox page, English US as selected on top, updates of gmail account and others don't stick.

the entire download is non functional. will stop using firefox for a while. until these programing issues are fixed. will check back periodically. Prefer firefox over any of the other venders. Supreme dislike for Apple, MSN,....Chrome seems to work.

Asked by rxveteranmd 6 hours ago

Last reply by Wesley Branton 3 hours ago

  • Solved

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy open.

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is… (read more)

After downloading and starting Firefox, I get an error message that says "A copy of Firefox is already open. only one copy of Firefox can be open at a time." The thing is I don't have another copy running.

Asked by krich377 1 month ago

Answered by jscher2000 1 month ago

I have "BLOCK POPUPS" checked but still get some pop ups

I get a POPUP that says: WANT TO REMOVE ADS? NO THANKS ALLOW But choosing either, does nothing except opens a new window to a porn page. Any "correct answer". Get ri… (read more)

I get a POPUP that says: WANT TO REMOVE ADS? NO THANKS ALLOW

But choosing either, does nothing except opens a new window to a porn page.

Any "correct answer". Get rid of and STOP the popup?

Asked by jagman55 12 hours ago

Last reply by FredMcD 7 hours ago

Can I trust an update?

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involve… (read more)

A few days ago Firefox automatically updated and destroyed all my logins and passwords and a huge amount beside. Yes, there was blurb about how to find them which involved a file which did not exist on my system and the whole was not comprehensible.

I did ask for help but got nothing

Somehow, the next day my system had gone back to the earlier setup. Now Firefox wants me to update AGAIN!

Given my experience how can I trust Firefox not to destroy my data?

Asked by db 12 hours ago

Last reply by jscher2000 9 hours ago

Cookies and Site Data

Firefox will show me the saved cookies in "Manage Data". I can have it automatically delete cookies, and in "Manage Exceptions" I can tell it which cookies not to delete.… (read more)

Firefox will show me the saved cookies in "Manage Data". I can have it automatically delete cookies, and in "Manage Exceptions" I can tell it which cookies not to delete. Why can't I select a saved cookie and tell it not to delete cookies from this domain?

Asked by whatsit1 8 hours ago

Last reply by cor-el 5 hours ago

  • Solved

Problem with encoding

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf doc… (read more)

Hi there, I have a new computer working under Ubuntu. When using Firefox I often have a problem with the characters which appear when I open webpages or even read pdf documents. This isssue does not seem to happen in a very consistent way (some websites will appear correctly one day and incorrectly another day). I include below a screenshot as example. The problem does not seem to appear with chromium... If you have any idea about how to fix this I would be very grateful Thanks Michael

Asked by michaelgoldman123 2 days ago

Answered by cor-el 2 days ago

How to stop Firefox suggesting "Search with Google" or "Search with Amazon"

I'm using 83.0b6 (64-bit) with both an address bar and search bar. Recently, if I type a g into the address bar the second suggestion is "search with google directly from… (read more)

I'm using 83.0b6 (64-bit) with both an address bar and search bar. Recently, if I type a g into the address bar the second suggestion is "search with google directly from the address bar. Typing an a does the same thing for amazon. Search suggestions are turned off. Top sites are unchecked in the address bar settings. All Firefox home content is unchecked in settings.

Is it possible to remove these "search with" suggestions from the address bar drop down? Thanks.

Asked by cewinter 7 hours ago

Last reply by Václav Trpišovský 5 hours ago

Facebook no longer loads in Firefox. Blue line moves back and forth continuously. +Youtube playback issue.

This week Facebook decided to stop working properly on Firefox. The image below shows what happens on first attempting to run Facebook after the computer starts. It will … (read more)

This week Facebook decided to stop working properly on Firefox. The image below shows what happens on first attempting to run Facebook after the computer starts. It will hang like that indefinitely. If I close the Firefox tab and run Facebook again it will work. Why does closing the tab or browser make it work on the 2nd attempt? Please note: This not a cache cookies issue, it happens regardless of whether I've run Ccleaner or not. That is the question. A real world analogy would be something like this... I open a porch door then open the front door but the front door won't open. I close the porch door, open it again, then the front door opens. Do you see what I mean. Nothing has changed except opening the porch door a second time which has no physical impact on the front door. I'm probably not describing that well, it's as if doing an unrelated thing a second time makes something work. I've started to use Chrome for Facebook now, I'm fed up of Firefoxes problems lately. Another problem I'm having is a strange Youtube anomaly: https://support.google.com/youtube/thread/77200164?hl=en Particularly annoying. Thanks for any help.

Asked by Xeys 1 day ago

Last reply by Xeys 17 hours ago

Lost Firfox

I've been going around in circles for the past hour trying to find a way to reach Firefox (email, chat, telephone) - nothing. So here I am. My problem. I bought a new … (read more)

I've been going around in circles for the past hour trying to find a way to reach Firefox (email, chat, telephone) - nothing. So here I am. My problem. I bought a new iMac, Catalina 4 months ago. Nothing but problems which are slowly getting rectified. I think! Luckily, have not had a problem with Firefox which I use as a secondarry browser after the built-in Safari. Well, today, Oct 30,2020, I couldn't open Firefox. Icon on icon bar just bounced until it stopped. Had to force quit. So, I deleted the current version and downloaded a new version. But still, it will not open! Anyone know whats up with this situation?

Asked by DoHoGo 6 hours ago

Undo close tab doesn't work

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always … (read more)

Hi guys, I have a problem with firefox. The option to undo close tab (whether its the shortcut, or the right click on tabs menu) doesn't work correctly for me, it always open a randomly closed page from a while ago and not the recently closed one.

I thought it was a problem with how I close the tabs (ie. if i click on the x or ctrl+w, or the mouse wheel) but it doesn't make a difference, the undo closed tab still doesn't work right.

I tried looking for a solution on here and online but found nothing concrete. So, I appreciate any help.

Asked by seeingolive 4 months ago

Last reply by rgr81_ 6 hours ago

Can't restore TABS from backup file

Before shutting down Firefox I deleted history/cache/passwords etc from the past day I do this all the time but since I had restore previous tabs selected they always ge… (read more)

Before shutting down Firefox I deleted history/cache/passwords etc from the past day

I do this all the time but since I had restore previous tabs selected they always get restored when I start up again

However this time they weren't restored when I restarted

Without closing Firefox I navigated to the sessionstore-backups folder to see what was there but the files were only 2KB - much too small for the number of tabs.

So I installed ShadowExplorer & Shadowcopyview to see if I could recover older versions I was able to locate jsonlz4 files from a few days ago that were around 11000KB in size so I assumed they would have most of my tabs

However when trying to use the files nothing happens - I tried 2 different steps that I read here had worked for others

1 - Renaming previous.jsonlz4 to sessionstore.jsonlz4 , moving to the profile folder (deleting the old one first) and restarting FF

2 - Deleting sessionstore.jsonlz4 and copying the recovered previous.jsonlz4 / recovery.baklz4 /recovery.jsonlz4 / upgrade.jsonlz4-20201014125134 files to the sessionstore-backups folder and restarting FF

I also repeated the steps after creating a separate profile

None of these worked so I tried examining the jsonlz4 files using https://www.jeffersonscher.com/res/scrounger.html but I got an error message 'Session history file contents could not be read?'

Now I've previously used recovered Jsonlz4 files to restore tabs with no issues but this time they won't work

I read here https://support.mozilla.org/bm/questions/1189759 that updates may cause compatibility issues and the upgrade.jsonlz4-20201014125134 file indicates they was a recent update

The recovered file sizes indicate they contain data so I want to know how I can recover it - if not through FF then through some other software

Asked by darkwolf573 3 days ago

Last reply by cor-el 6 hours ago

Weird format Issue at Download PDF files in update browser in Mac

Hi Firefox users, is a pleasure contact with you. The reason I write you, is because I have a weird situation: In my work I develop web sites. Then, I have a certain page… (read more)

Hi Firefox users, is a pleasure contact with you.

The reason I write you, is because I have a weird situation:

In my work I develop web sites. Then, I have a certain pages that uses Crystal Reports. Recently, I use the Mozilla Firefox to use that web site.

All was fine, but weeks ago, a user tolds me, that when download a pdf file from the website, the extension of that file is not PDF.

I try to update the browser to the new version, but dosent´t work. Then I had to download again Mozilla Firefox, and then finally works.

Then the download works perfectly...but then the user told me again that the issue appears.

I check again, and I see when there is an update in the browser, tha file extension is changed.

My question is: Is there a form to avoid or solve that issue? The equipment is a MAC. That issue only appears in the MAC and in Firefox (in other browsers and in Windows works fine).

If it helps something, that PDF file is downloaded by Crystal Reports.

Thank you so much, have a nice day.

Asked by guerrero151190 6 hours ago

Firefox will not load images and GIFs from Yahoo articles

I cannot get Firefox to load images from Yahoo articles. This happens on both my home and work computers. Both are brand new computers. I have tried all the "fixes" in… (read more)

I cannot get Firefox to load images from Yahoo articles. This happens on both my home and work computers. Both are brand new computers. I have tried all the "fixes" in the troubleshoot suggestions.

Asked by jjw022702 7 hours ago

Trackoff extension for Firefox

I am looking for ax extension for Trackoff, an anti tracking program I have installed. I found it on my old laptop, but can't find it on my new laptop. How do you find an… (read more)

I am looking for ax extension for Trackoff, an anti tracking program I have installed. I found it on my old laptop, but can't find it on my new laptop. How do you find an extension that is not listed when searched for? Thanks

Asked by airjohn1963 7 hours ago