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Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (read more)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Asked by patty_r 1 year ago

Last reply by jscher2000 9 months ago

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All bookmarks missing since update to 67.0

Since Firefox updated to 67.0 all of my bookmarks are missing. I have tried to restore from the file listed when I select "Restore" but nothing happens at all. It doesn… (read more)

Since Firefox updated to 67.0 all of my bookmarks are missing. I have tried to restore from the file listed when I select "Restore" but nothing happens at all. It doesn't even give me an error message. I can't even locate a "bookmarks" file on my laptop.

Any help appreciated as I am lost without them for work...

Thanks.

Asked by moomin630 1 year ago

Answered by TyDraniu 1 year ago