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  • Solved

Find & recover my Firefox PROFILE data from Back up

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all … (read more)

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith

Asked by kjcrowley 2 weeks ago

Answered by kjcrowley 2 weeks ago

  • Locked

lost all my bookmark

i lost all my bookmarks suddenly. i tried to restore it backup and it's not allowing. I am getting attached error. dupe. https://support.mozilla.org/en-US/questions/13079… (read more)

i lost all my bookmarks suddenly. i tried to restore it backup and it's not allowing.

I am getting attached error.

dupe. https://support.mozilla.org/en-US/questions/1307922

Asked by palletireddy1979 2 weeks ago

  • Solved

Restore Backup Problem

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and b… (read more)

Thanks to a problem with Yahoo taking over my search functions, I had to eliminate some add-ons. Unfortunately, this meant that my browser history, saved passwords, and bookmarks were effectively eliminated. When I try to restore the bookmarks it can see the files but I get the "unable to load file" error.

Any suggestions?

Asked by jamaisj 3 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Cannot Add New Bookmarks Across Multiple Devices

My account randomly stopped allowing me to add new bookmarks. This started about a month ago (maybe less). I have the account on multiple devices and can't add bookmarks … (read more)

My account randomly stopped allowing me to add new bookmarks. This started about a month ago (maybe less). I have the account on multiple devices and can't add bookmarks from any of them. I have refreshed Firefox and deleted the recommended files, but nothing has fixed the issue.

Asked by quinn.dauenhauer 3 weeks ago

Answered by FredMcD 3 weeks ago

  • Solved

Lost all bookmarks after Firefox/Windows update!

Hello Community Do hope someone can help? Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call… (read more)

Hello Community

Do hope someone can help?

Have tried all suggestions in Support area on topic: Lost/Recover Bookmarks. Also spoke to Windows Support and was told to call Mozilla Firefox Technical Support. I've been unable to find a number.

I had a Windows update around the same time as a Firefox update, May/June, only realised all saved bookmarks prior to June 2020 have disappeared. This has never happened before.

Urgently need to find out if there's a method of retrievel or have it confirmed that all of these very important bookmarks are permanently lost.

Thank you in advance

Asked by Col 3 months ago

Answered by Col 3 months ago

  • Solved

Locate folder a bookmark is in

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so. Someone answered this quest… (read more)

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

Asked by KT 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Inrichting van startscherm

Goeie middag, Na het starten van Firefox komt steeds een bepaald scherm naar voren. in dit geval een scherm van de bank van mij. ik krijg hem niet weg want ik wil Firefox… (read more)

Goeie middag, Na het starten van Firefox komt steeds een bepaald scherm naar voren. in dit geval een scherm van de bank van mij. ik krijg hem niet weg want ik wil Firefox als eerste ingesteld hebben. met vriendelijke groet ruud

Asked by r-mauritz 1 month ago

Answered by cor-el 4 weeks ago

  • Solved

lost bookmarks and passwords

Hi guys, Firefox Update was made end of August, then I remember the PC was running slower for 2 days but then all the bookmarks and passwords just disapeared - also the t… (read more)

Hi guys, Firefox Update was made end of August, then I remember the PC was running slower for 2 days but then all the bookmarks and passwords just disapeared - also the toolbar with all saved bookmarks. How is this possible - PC is running normal now. I was not doing any resets or something like that. Thanks for helping

Asked by rapoti 1 month ago

Answered by cor-el 1 month ago

  • Solved

What happened to my history and bookmarks

I have been using FF for many Years and kept everything in my profile to retrieve history and bookmarks even if switching the Device. Now since I was forced to do some up… (read more)

I have been using FF for many Years and kept everything in my profile to retrieve history and bookmarks even if switching the Device. Now since I was forced to do some update I could not lunch the browser unless chosing create new profile. I logged in to my FF account, did password reset, and I have nothing in the browser, no history, no folders with bookmarks although I haven't even change the device. What's wrong>?

Asked by luk.magiera 1 month ago

Answered by cor-el 1 month ago

  • Solved

Firefox update deleted some folders

Firefox's recent update deleted some of my folders. I have gone through all the profile help entries available. I only have one profile listed: the one after the update. … (read more)

Firefox's recent update deleted some of my folders. I have gone through all the profile help entries available. I only have one profile listed: the one after the update. How do I find a different profile that is supposed to be saved that I can go back to installing. I am so upset.

Asked by Maureen Jordan 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Keyword bookmark with special chars removed in Firefox81? How to Make it work again?

I always used keyword bookmark, but in Firefox 81+ if my query parameter (%s) contains special chars (like ?) it doesn't work anymore. What have changed? How can I make i… (read more)

I always used keyword bookmark, but in Firefox 81+ if my query parameter (%s) contains special chars (like ?) it doesn't work anymore.

What have changed? How can I make it work again?

Asked by Ricardo Martins 1 month ago

Answered by jscher2000 1 month ago

  • Solved

A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (read more)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Exporting specific bookmarks

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then… (read more)

Can I export only specified bookmarks, or a specific bookmark folder, or is it all or nothing? If I export the whole thing to a .json file or to an HTML file, can I then import only selected bookmarks. (I want to copy a bookmark folder from one Mac to another. Different OS versions, same Firefox versions.)

Thanks, Wimsey

Asked by Wimsey 1 month ago

Answered by cor-el 1 month ago

  • Solved
  • Archived

Restore bookmarks isn't working

I just updated to windows 10, before I did I backed up my files on my firefox bookmark account. I went to to the restore thing, I saw all my stuff for a moment but after … (read more)

I just updated to windows 10, before I did I backed up my files on my firefox bookmark account. I went to to the restore thing, I saw all my stuff for a moment but after accepting the restore I can't get it to show. I still have my one Restore March, 31st option with 11 items appearing but nothing happens.

Asked by Yield 7 months ago

Answered by jscher2000 7 months ago

  • Solved

Bookmark not work

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by… (read more)

When i do bookmark on page, its not works. its displayed message like "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.". Please Solve this Problem.

Asked by pcpndtrjt 1 month ago

Answered by FredMcD 1 month ago

  • Solved

backing up BOOKMARKS

How do you backup Bookmarks to a HTML file or whatever. The How-To instructions dont look like my Library menu. There is no "export to" function. I have an updated … (read more)

How do you backup Bookmarks to a HTML file or whatever. The How-To instructions dont look like my Library menu. There is no "export to" function. I have an updated Firefox. Where is it?

Asked by crablegs 1 month ago

Answered by jscher2000 1 month ago