Firefox Community Forum

This video file cannot be played.(Error Code: 102630)

I’m getting this error for some reason, and I can’t figure it out. I’ve tried downloading various support files for different codecs, yet I still can’t play videos on websites or live videos like YouTube livestreams.

I’ve tried reinstalling the browser, VLC, and updating the media drivers, but it still doesn’t help. The same videos run fine in other browsers like Edge, but for some reason, they won’t play in Firefox.

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

For the last two years the issues with video stutter have been worse and worse for me. I don't know if it is because of a different codec the video is using, but if it was I would expect the fans to ramp up from trying to decode it. Instead, my laptop stays always silent, but the video laggs like crazy when I want to play it at native 1440p.

I cannot view or change the video codec, since the current issue happens on a platform (herohero.com) other than youtube.

Whenever I play videos on YouTube in Firefox, the video is always choppy and does not run smoothly. I’ve tried restarting the browser and checking my internet connection, but the issue continues. This problem only happens in Firefox, not in other browsers.

Speech output for Albanian on the website "loecsen.com" > language course "Albanian". Words cannot be heard under Windows 11. What can I do? I downloaded the Albanian language pack, but the voice isn't there. Is this a Firefox or Windows problem?

Link: https://www.loecsen.com/de/lernen-albanisch

Greetings from Switzerland

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Just updated to 144.0.2 (aarch64) on my MacMB Pro running Sequoia 15.7.1 with no other changes and now I can't play any YouTube videos, whether embedded in a website or YT directly. Get eithger a black screen or white, such as below. What arcane setting do I have to mess with now to get this back to normal? (OK in Safari.)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Dear, When playing a video on Youtube, Jellyfin or listening to the radio the video stops after a second of playing. Restarting FireFox works for a short amount of time and after that constant pausing of video's after pressing play. Really annoying.

What I allready tried - What is pressed --> none - Rebooting PC --> 5-10 min fix - Restarting FireFox --> 5-10 min fix - Updating FireFox --> Was on the newest version of 28 OKT 2025 - Updating Windows 11 --> Was on the newest version - Problem Solving Mode (So plugins/addons disabled) --> No fix - Chrome --> Works perfectly - Brave --> Works perfectly

Any idea's/fixes

Neither the [`

So how do I get them running? A significant portion of the internet runs on WebM and the fact that Mozilla's own dev docs can't show examples is a good indication of a problem.

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focused' on that tab and doing other tasks, audio from that tab will cut/fade in and out.

I've been working on this for 16 hours. I've googled, binged, even yahooed. No answers. Checked and rechecked all settings, both system and browser. Uninstalled/Reinstalled *many* applications, including Firefox. My OCD won't let me rest till I have this solved.

Thanks for the help.

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

I have a new Yoga Pro 7 and installed Ubuntu 24.04 on it. Cannot enable hw acceleration on it. Support page is given below. It says disabled by gfx. Also vainfo output is given below.

vainfo: VA-API version: 1.20 (libva 2.12.0) vainfo: Driver version: Mesa Gallium driver 25.0.7-0ubuntu0.24.04.2 for AMD Radeon Graphics (radeonsi, gfx1150, LLVM 20.1.2, DRM 3.61, 6.14.0-34-generic) vainfo: Supported profile and entrypoints

     VAProfileH264ConstrainedBaseline:	VAEntrypointVLD
     VAProfileH264ConstrainedBaseline:	VAEntrypointEncSlice
     VAProfileH264Main               :	VAEntrypointVLD
     VAProfileH264Main               :	VAEntrypointEncSlice
     VAProfileH264High               :	VAEntrypointVLD
     VAProfileH264High               :	VAEntrypointEncSlice
     VAProfileHEVCMain               :	VAEntrypointVLD
     VAProfileHEVCMain               :	VAEntrypointEncSlice
     VAProfileHEVCMain10             :	VAEntrypointVLD
     VAProfileHEVCMain10             :	VAEntrypointEncSlice
     VAProfileJPEGBaseline           :	VAEntrypointVLD
     VAProfileVP9Profile0            :	VAEntrypointVLD
     VAProfileVP9Profile2            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointVLD
     VAProfileAV1Profile0            :	VAEntrypointEncSlice
     VAProfileNone                   :	VAEntrypointVideoProc