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  • Archived

After trying all suggested fixes, download error - javascript application still occurs when I try to download using Ant video downloader - help?

This started after the latest security update for Firefox26 self installed. I have tried all of the suggested fixes; restarting in default mode, un-installing then re-in… (read more)

This started after the latest security update for Firefox26 self installed. I have tried all of the suggested fixes; restarting in default mode, un-installing then re-installing the Ant video down loader etc all to no avail. How do I fix this?

Asked by sydboo 6 years ago

Last reply by AliceWyman 6 years ago

  • Archived

Firefox Extended Support Release (ESR 52)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital th… (read more)

Where can I download Firefox Extended Support Release (ESR 52) for Windows in order to continue using the Session Manager extension? It's extremely important and vital that I am able to restore my historical sessions and also save multiple sessions going forward.

When I try to download it, I can see it will be 60 version instead.

Unfortunately I mistakenly updated my ESR 52 version today without realizing I'd lose that extension. This is very frustrating, so to alleviate the issue, I'd just like to have the older version and stick with it. Thank you.

Asked by Helpme1 1 year ago

Last reply by sergiobetween 1 year ago

  • Archived

Extension are in C:\Users\xxx\Profiles but not in firefox

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox o… (read more)

In C:\Users\<username>\AppData\Roaming\Mozilla\Firefox\Profiles there is one profile (qanl58lx.default) and my extensions is in the profile folder, but in Firefox options/extensions there are none. This has been going on for some time, but suddently 2 days ago a window for every extension showed up and asked for updating, which was done, and now extensions were shown inOptions/extensoins. But today they are all gone again. I have scanned for malware and there are none.

Whats wrong?

Asked by Kjeld Marslew 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Why can't I install "Cooliris"

I would like to install Cooliris (formerly PicLens) the website says it is suitable for FireFox but when I tried to download and install it I got told the my version of F… (read more)

I would like to install Cooliris (formerly PicLens) the website says it is suitable for FireFox but when I tried to download and install it I got told the my version of FireFox was not compatible.

Asked by baldeagle_427 7 years ago

Last reply by AliceWyman 7 years ago

  • Archived

Firefox esr and plugin hyplayer

I use remote control of the camera and recorder. After updating the browser to version 60 of the esr, the control plug does not work for me. The plugin is HyPlayer and Ac… (read more)

I use remote control of the camera and recorder. After updating the browser to version 60 of the esr, the control plug does not work for me. The plugin is HyPlayer and Activex. Is it possible to somehow turn it on?

Asked by fidob 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

I have difficulty opening web pages due to an increasing problem with script bugs.

I get script error messages when running Weatherbug and recently when I tried to view visuals on the web related to redeeming my credit card rewards, with the last keepin… (read more)

I get script error messages when running Weatherbug and recently when I tried to view visuals on the web related to redeeming my credit card rewards, with the last keeping me from progressing any further.

Asked by rvandegrift 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Manually updating add-ons

Firefox says at https://support.mozilla.org/en-US/kb/how-update-add-ons, "Check for Updates: Allows you to check for any updates to your add-ons manually. If there is an … (read more)

Firefox says at https://support.mozilla.org/en-US/kb/how-update-add-ons, "Check for Updates: Allows you to check for any updates to your add-ons manually. If there is an update available, you have the option to choose to update it now or later." I don't see that option. I can install all updates now or not. How can I install selectively? And (since Firefox does not seem to reveal the versions of the add-ons I'm using), how can I be sure whether a particular add-on I'm using is already up-to-date?

Asked by Odin3 10 months ago

Last reply by jscher2000 9 months ago

  • Archived

Do not check addons and personas

Hello, I have a new question. Addons, themes and personas, how to bring them permanently in Firefox? Firefox does not have to connect to the site. Note that I'm not talki… (read more)

Hello,

I have a new question. Addons, themes and personas, how to bring them permanently in Firefox? Firefox does not have to connect to the site.

Note that I'm not talking about updates. Before Personas were definitely in Firefox, even if not connected to the Internet, you could change them.

Thank you.

Asked by Maleficent 4 years ago

Last reply by cor-el 4 years ago

  • Archived

How to I set add-ons to be enabled by default?

All of my add-ons are disabled each bootup or wake it from sleep and start of Firefox session. Once I decide an add-on is desired, I want it to default to be enabled ra… (read more)

All of my add-ons are disabled each bootup or wake it from sleep and start of Firefox session. Once I decide an add-on is desired, I want it to default to be enabled rather than disabled on statup. I've done my best to set preferences to allow my add-ons by default, but either I'm ignorant of how to do it, or it is not obvious

Example add-ons: 1Password; Adobe Acrobat Create PDF; Disconnect; NoScript: Open With Photoshop; Privacy Badger; Self-Destructing Cookies

I've been a very satisfied Firefox user for years but since about ver. 41 (i'm on v. 41.0.2 now) Firefox has become too inconvenient

Asked by dtvz 4 years ago

Last reply by cor-el 4 years ago

  • Archived

download and installing of linguage pak for English US

I successful installed "Grammarly" on this computer but have problems to do the same on my HP lap-top with Windows 10. May be Firefox has a better solution than "Grammarl… (read more)

I successful installed "Grammarly" on this computer but have problems to do the same on my HP lap-top with Windows 10. May be Firefox has a better solution than "Grammarly"?

Asked by OveHovden 1 year ago

Last reply by James 1 year ago

  • Archived

localhost resolving slow as hell

http://localhost & https://localhost both have a 60sec delay before loading. This is not a problem on Chrome -or- Safari. I believe this is an issue with Firefox &a… (read more)

http://localhost & https://localhost both have a 60sec delay before loading. This is not a problem on Chrome -or- Safari. I believe this is an issue with Firefox & Firefox Dev Ed. trying to use IP6 not IP4. I believe there is an advanced setting that fixes this annoying issue. Firefox 63 & Firefox Dev Ed. 63 OSX 10.13.6. I've searched this support site to no avail. Please help. This makes FF useless for development for me.

Asked by EuroT 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Running a number of apps: Privacy Badger; Lightbeam; uBlock Origin and others. Have lost ability to see these in top toolbar(s)

Realized recently that all icons from background apps I'm running, like: Privacy Badger, Lightbeam and uBlock Origin, among others, have disappeared completely from my Fi… (read more)

Realized recently that all icons from background apps I'm running, like: Privacy Badger, Lightbeam and uBlock Origin, among others, have disappeared completely from my Firefox top toolbar - or, a Firefox top toolbar.

For instance, I have recently fired up a VPN service. I wanted to fire off Lightbeam to see how/if the VPN is working, but the Lightbeam icon is gone, as is the Privacy Badger icon, and the uBlock Origin icon, among others.

As far as I can tell, some, or all, of these installed apps, 'seem' to be still installed and actively running in background mode.

I 'think' uBlock Origin, for example, dynamically blocked a couple of nasty tabs recently.

But I can't get any info on/from/regarding these apps (or some of them, perhaps, at least). I don't even know where these apps are stored and/or whether or not they are still installed and running, although I 'think' they are.

Recent Firefox upgrades have fired up Pocket, which seems/seemed interesting. However, is it possible, perhaps, that Firefox upgrades and/or instantiation of Pocket caused these apps [or at least, the icons for these apps, that appeared to be the equivalent of shortcuts], to have disappeared?!

I hate it when stuff like this changes/happens. Usually, with Microsoft and Windows, here and there, seems like you need to empathize with the OS from the ground up.

Every once in a while - less so, for a while now - it seemed like I would sneeze or wave my hands and I'd have, I dunno, a sidebar menu, for instance where one either didn't exist before or was a horizontal toolbar.

Arrggh...

Have checked most of the postings for: how to customize, add/modify this or that toolbar and several other options, but am totally at sea, as to what might have changed [and when and how] to cause these apps, and the valuable info that they and their icons provide, to disappear.

Help!

Thanks and best,

Dan

Asked by DanDeren 1 year ago

Last reply by Shadow110 1 year ago

browser redirect

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other. I checked my addons and installed programs and can't find anything unexpected… (read more)

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other.

I checked my addons and installed programs and can't find anything unexpected.

I have scanned with Malwarebytes and Windows Security and they can't find anything.

I haven't captured a screenshot, will do so next time it happens.

Pls halp, Tim

Asked by tim.smith.ba 2 months ago

Last reply by mlfercho1967 1 month ago

  • Archived

Updated to FF41.0.1 and addons started disappearing again when I restart my Windows 7

I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addon… (read more)

I installed addons (e.g. adblock lite, ad killer) and when I shutdown Windows and start it again, the addons disappeared in Firefox. I'm using Firefox 40.0.3 non of addons will stay. I restored Firefox to its original state, installed everything again, also did the Malware scan as suggested on a post and the problem stays. So every time I start Firefox, have to install the add ons which is a bit hectic.


Please help me with some solution.

Asked by Rutz 4 years ago

Last reply by cor-el 4 years ago

  • Archived

i lose all my cache and add ons after i restart my pc everytime

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have … (read more)

i install some add-ons play some online multiplayer games(contract wars,spiral knights) and after i restart my pc,voila,all the add ons and the game cache is gone,i have to load the game again and download the extensions again,and each time i reload the game without closing firefox IT WILL start loading from the start,and this problem happens each and every time i restart my pc.now, i have checked i have cache set at maximum 1024mb,i have enabled remember history.SO WHAT IS THE PROBLEM

Asked by saifrazak 6 years ago

Last reply by cor-el 6 years ago

  • Archived

what is the "open permissions" extension that appears in my list of add-ons and what is it used for?

In my capacity as the world's #1 computer dummy, it seemed to me that my above question would be self explanatory but I'll try to elaborate further: I received a pop-up … (read more)

In my capacity as the world's #1 computer dummy, it seemed to me that my above question would be self explanatory but I'll try to elaborate further: I received a pop-up message on my screen that an update was available for Adobe Reader so I opened the Firefox add-on page where I clicked on the the reader update button. While that update was in process I noticed that an update was also available for an extension entitled "open about:permissions" and having never noticed or encountered this item previously, I clicked on the link to open the related home page as I most always do in such cases in order to increase my knowledge (which I admit is pretty limited) and found the page to be written in Polish or some other eastern european language which stopped me short. I then looked on my menu bar for the the translate icon which used to be there but had disappeared somewhere along the line which again stopped me short. To avoid clicking my way down another dead end road, I did what I thought was the obvious thing and posted the above question. I'd like to get some information about what that extension is used for and either keep it updated or else delete it if I have no use for it since this computer is already slow enough without loading it with useless junk. I'd also like to reinstall a translate program if you can recommend a good one that won't uninstall itself when I'm not looking. If I remember correctly, the one I used to have installed just sat there quietly keeping an eye on the incoming data and automatically translated into English anything incoming in a foreign language.

Thanks Much to anyone who feels like helping

Asked by worldsoldestman 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Add-ons/Extension Update: FireFox Extension Fixes Released! Updates for Versions 47-thru-65!

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update. If you are running Firefox versions 61 – 65 and 1) did not receive the deployed f… (read more)

Updates – Last updated 14:35 PST May 14, 2019. We expect this to be our final update.

  • If you are running Firefox versions 61 – 65 and 1) did not receive the deployed fix and 2) do not want to update to the current version (which includes the permanent fix): Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 57 – 60: Install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.
  • If you are running Firefox versions 47 – 56: install This Extension to resolve the expired security certificate issue and re-enable extensions and themes.



Updates – Last Updated: 17:04 EDT May 9, 2019

A less technical blog post about the outage is also available. If you enabled telemetry to get the initial fix, we’re deleting all data collected since May 4. (May 9, 17:04 EDT)

Mozilla CTO Eric Rescorla posted a blog on the technical details of what went wrong last weekend.



Updates – Last Updated: 19:28 EDT May 8 2019

We’ve released Firefox 66.0.5 for Desktop and Android, and Firefox ESR 60.6.3, which include the permanent fix for re-enabling add-ons that were disabled starting on May 3rd. The initial, temporary fix that was deployed May 4th through the Studies system is replaced by these updates, and we recommend updating as soon as possible. Users who enabled Studies to receive the temporary fix, and have updated to the permanent fix, can now disable Studies if they desire.

For users who cannot update to the latest version of Firefox or Firefox ESR, we plan to distribute an update that automatically applies the fix to versions 52 through 60. This fix will also be available as a user-installable extension. For anyone still experiencing issues in versions 61 through 65, we plan to distribute a fix through a user-installable extension. These extensions will not require users to enable Studies, and we’ll provide an update when they are available.



"Updates – Last Updated: 11:51 EDT May 8 2019 (From Mozilla Blog)

Firefox 66.0.5 has been released, and we recommend that people update to that version if they continue to experience problems with extensions being disabled. You’ll get an update notification within 24 hours, or you can initiate an update manually.
An update to ESR 60.6.3 is also available as of May 8th. We’re continuing to work on a fix for older versions of Firefox, and will update this post and on social media as we have more information."



A Firefox release has been pushed — version 66.0.4 on Desktop and Android, and version 60.6.2 for ESR. This release repairs the certificate chain to re-enable web extensions, themes, search engines, and language packs that had been disabled (Bug 1549061).

There are remaining issues that we are actively working to resolve, but we wanted to get this fix out before Monday to lessen the impact of disabled add-ons before the start of the week. More information about the remaining issues can be found by clicking on the links to the release notes above. (May 5, 16:25 EDT)



"Last Updated: 00:54 EDT May 5 2019

Updates:

Some users are reporting that they do not have the “hotfix-update-xpi-signing-intermediate-bug-1548973” study active in “about:studies”.

Rather than using work-arounds, which can lead to issues later on, we strongly recommend that you continue to wait. If it’s possible for you to receive the hotfix, you should get it by 6am EDT, 24 hours after it was first released.

For everyone else, we are working to ship a more permanent solution. (May 5, 00:54 EDT)

There are a number of work-arounds being discussed in the community. These are not recommended as they may conflict with fixes we are deploying. We’ll let you know when further updates are available that we recommend, and appreciate your patience. (May 4, 15:01 EDT)"

Quoted From This Mozilla Blog:

https://blog.mozilla.org/addons/2019/05/04/update-regarding-add-ons-in-firefox/




~Pj (Yeah! My Extensions Are Back!)

Asked by Pj 1 year ago

Last reply by James 1 year ago

  • Archived

FF v56 won't honor about:config pref. "xpinstall.signatures.required" being changed from True to False. Still won't allow install of unsigned legacy plugin.

Running FF v56.0.2 (do NOT suggest updating in ignorance--I'm running this for access to almost 10,000 .mht files). Tried to install an update to the legacy NPAPI extens… (read more)

Running FF v56.0.2 (do NOT suggest updating in ignorance--I'm running this for access to almost 10,000 .mht files). Tried to install an update to the legacy NPAPI extension NoScript (v5.1.8.7), but Firefox pops up the message "This add-on could not be installed because it has not been verified." This occurs AFTER having changed the about:config preference "xpinstall.signatures.required" from "True" to "False". Why is Firefox not honoring the preference change? Especially considering Mozilla won't allow signing of legacy add-ons; this is the only alternative.

Asked by MrFixaBugZilla 1 year ago

Last reply by user633449 1 year ago