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Syncronisation

Hello, I reset my PC yesterday. I didn't know my Firefox password anymore and clicked "Forgot password." Then I created a new one. Now my saved online pages and everyt… (read more)

Hello, I reset my PC yesterday.

I didn't know my Firefox password anymore and clicked "Forgot password."

Then I created a new one.

Now my saved online pages and everything else are gone. So synchronization isn't working.

I have an account recovery key.

Will that work? And how?

Please help me.

Regards, Daniel

Asked by daniel1377 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Transferring my old profiles from about:profiles to Firefox's new integrated Profile Manager

I have previously made additional profiles on 'about:profiles', now Firefox has added an integrated profile manager accessible by clicking my profile on the top right. My… (read more)

I have previously made additional profiles on 'about:profiles', now Firefox has added an integrated profile manager accessible by clicking my profile on the top right. My old profiles are not available on this profile manager, but they are still available on 'about:profiles', so how can I transfer them without having to remake new ones?

Asked by Sami 2 days ago

Last reply by TyDraniu 2 days ago

restoring my bookmarks

I need to restore my profile on this computer. my other one failed...I need my bookmarks and passwords to websites restored. I have a account recovery key. I can try t… (read more)

I need to restore my profile on this computer. my other one failed...I need my bookmarks and passwords to websites restored. I have a account recovery key. I can try to log in, but I dont know if I have my password correct

Asked by Patrick Kelly 1 week ago

Last reply by mattewwade06 2 days ago

Saved email address and password no longer at frequently used sites.

I've just tried to open 2 frequently used sites where my username and password come up automatically, but they are not doing that now. Could you please see that I am sti… (read more)

I've just tried to open 2 frequently used sites where my username and password come up automatically, but they are not doing that now. Could you please see that I am still registered for Firefox or did someone place me in another browser without my permission?

Asked by ecinelles 3 days ago

Last reply by jonzn4SUSE 2 days ago

intrusive notifications

Hi I bought a PC with McAfee on it, but it had expired.. I use s different anti-virus which is much better. But they have started chasing their subscription, and warning … (read more)

Hi I bought a PC with McAfee on it, but it had expired.. I use s different anti-virus which is much better. But they have started chasing their subscription, and warning me of viruses which don't exist. I have tried to block it through Mozilla permissions section but couldn't. It sits in the bottom r/h corner of the screen, blocking any chatbox that uses that bit of screen. I can't get rid of it. Can anyone help? Ken

Asked by kenparsons2024 3 days ago

Last reply by James (doing minimal support) 3 days ago

Missing bookmark menu button

I'm upgraded to Win 11 Pro from Win 10 Pro. I noticed that the Bookmark menu button is gone, seemingly replaced by a Bookmark Bar. For me that's not a good thing. How … (read more)

I'm upgraded to Win 11 Pro from Win 10 Pro. I noticed that the Bookmark menu button is gone, seemingly replaced by a Bookmark Bar. For me that's not a good thing. How can I get the menu button for Bookmarks back?

Asked by aphid 3 days ago

Last reply by TyDraniu 3 days ago

all my firefox bookmarks dispapeared on my desktop. Still on phone and laptop. How to get them back? Android phone, Windows 11 laptop, Windows 10 desktop.

All my firefox bookmarks disappeared on my desktop even tho' logged. Still on phone and laptop. How do I sync so I get them back and not erase the two mobile devices? … (read more)

All my firefox bookmarks disappeared on my desktop even tho' logged. Still on phone and laptop. How do I sync so I get them back and not erase the two mobile devices?

Asked by kristofur 4 days ago

Last reply by Denys 3 days ago

Pages Loading Slow or Timing Out

Since the last Firefox update, normally used web pages load very slowly or time out. When clicking on a bookmark the page loads very slow so I stop the page from loading … (read more)

Since the last Firefox update, normally used web pages load very slowly or time out. When clicking on a bookmark the page loads very slow so I stop the page from loading and hit refresh and it loads almost instantly like it normally used to do. Any fixes available? Thank you, Dan.

Asked by danostrom 4 days ago

Last reply by jonzn4SUSE 4 days ago

unreadable font size

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actua… (read more)

No help given - and no question asked. Quitting Firefox as there is no simple way to change fonts to a size that is readable. Going back to a browser where I can actually read the address bar, toolbar and all the other places where one has to have developer skills in order to make simple font changes. Tired of fighting crap.

Asked by V 1 week ago

Last reply by Siam Sarkar 4 days ago