Firefox Community Forum

When I attempt to log into my ssa.gov account thru either login.gov or id.me with firefox browser i get the following message. "Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit." I can access both with google or edge. I am running windows 11 with most recent firefox update What do I need to change in my firefox settings?

Whenever I try to use Reddit Firefox refuses to display most media elements. This has only been a problem since the recent upgrade to 145. I've tried refreshing Firefox. I've even re-installed it, using a totally new profile.

Is anyone else experiencing this? I get the following message (image attached) in the console if I inspect one of the elements involved.

When I try to sign in to Chase banking, it tells me to upgrade my browser, which I have already done. Had to use Edge to login successfully. Using Windows 11 Pro with current Firefox browser.

I just bought an HP Omnidesk M02-0085m PC running Windows 11 Home edition. For some reason Prime video works in other browsers, but in Firefox I get audio and a black screen. I am not using any ad blockers and I have tried toggling performance settings on/off. Any suggestions?

I am receiving messages from my banks that my browser is no longer supported or that I should update my browser but my settings mean Firefox automatically updates. However, I cannot read PDF statements even though I have Adobe Acrobat Reader installed and, on further investigation, I see that Firefox no longer supports Adobe Reader. I am a fierce supporter of Firefox but does this mean I have to use another browser?

How can i talk to tech support? unable to share screen on both zoom and ms teams. also, limited function within browswer and zero access to both ms teams and zoom via application outside browser. per endnote tech support, the problem with either apple or firefox. i need to go through the process of elimination where is the problem originating.

georgiasown.org does not fully function in firefox browser. The website opens but some of the graphics are missing and when I click on Log In nothing happens. This started about two weeks ago. Have been daily going to this website for over 10 years in the Firefox browser. I do not have this issue when using Microsoft Edge browser.

Don Ware waredew@netscape.net

Hi Community,

Whenever I am shopping online on my Macbook (MacOS Sierra 15.7.2) Firefox will begin to freeze and then hang on the checkout page. I notice this happens most often with Shop/Shopify websites. Can someone help? This behavior seemed to begin this year about 6 months ago. I end up having to go Safari and reload my page, find the items again, and then I can check out. So problem is something about Firefox and my machine.

Thank you,

SAnd

Dear colleagues, please tell me what could be the reason why the Google AI Studio is not displaying correctly. The buttons are invisible, the fonts are stretched, and it's generally impossible to work (see the attached screenshot). Please refrain from giving advice like "update Windows to a newer version," as this is an old computer (its motherboard was manufactured in 2007), but it still opens most websites fine. I don't currently have access to a newer computer with Windows 10.

Every time I get an update, it scares me. The latest update took uploaded a file using firefly. Could I do it using Chrome - yep - it uploaded my file without any issues. I keep hanging on to firefox but I need to changeover. The constant updates should be be happening.

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged in last) I am at 144.0 and can log in without an issue using Chrome. How can this be fixed? From what I can tell it seems to not allow a return from server when you click on LOGIN on SSA <ssa.gov/myaccount/> I can get in with out a problem using Chrome. Please let me know what the fix is.

Hello

I'm facing a frustrating problem. I asked an AI the following:

Firefox Developer Edition (v145.0.2) on Windows 11 host machine can play udemy.com videos but Firefox Developer Edition (v146.0b9) on Windows hyper-v virtual machine cannot.

I suspect the cause is due to either settings or the virtualisation Hyper-V. Other browsers (Edge, Brave) on the virtual machine can play udemy.com videos with no problems.

Gemini said: This is likely caused by a specific change introduced in Firefox Nightly/Beta (v146) regarding how it handles video decoding on Windows.

The Short Answer: Firefox v146 enabled FFmpeg-based hardware video decoding by default on Windows (previously it relied almost exclusively on Windows Media Foundation). This experimental feature often conflicts with the virtualized graphics drivers (Hyper-V Video) used in your VM, causing the player to fail (black screen or error) while audio might still work or the player simply refuses to load.

Is this true?

Whenever I try to access Gemini at gemini.google.com, I keep getting a plain white screen with faded, almost hard to see elements that don't do anything even when typing in the input field. (see attachment 1)

I can access Gemini at Google AI Studio (https://aistudio.google.com/) but the UI is also broken on that site, with wide fonts that overlap each other, making text hard to read (see attachment 2).

Firefox version used: 115.28.0esr (64-bit) OS: Windows 7 64-bit

I visit the nbcnews.com web site frequently. For the past +/- 48 hours, I have been having issues. I can open the home page and scroll from top to bottom just fine. However when I now double-clcik to open a specific article, that article page opens for about one second and is then immediately replaced with a page that says "Something Went Wrong. Access to NBC News is temporarily unavailable. The problem will be resolved as soon as possible." This happens on whatever article I select. It also happens on 2 separate computers.

I e-mailed support at NBC News. Their response was "we cannot duplicate this behavior." They suggested I try another browser. I do not use anything other than Firefox, but I found an old installed copy of Internet Explorer from... 2015. IE opened the NBC News main page and all of the sub-pages just fine.

My Firefox just updated to version 115.30.0esr X64 within the past several days. I am not certain if the NBC News issue happened as a result of that update or not. Has anyone else experienced similar difficulties with this web site or as a result of this latest update?

I am trying to fill out an online loan application form using Firefox on my mobile device. When I upload or edit a file in the form, the changes do not appear or get saved. The form continues to show the old version of the file even after I re‑upload the updated one. I have already tried refreshing the page and re‑logging in, but the issue persists. This problem occurs only on Firefox mobile; when I use other browsers, the upload reflects correctly. Please advise if this is a compatibility issue with Firefox mobile or if there are specific settings I need to adjust.

---

For MONTHS now I have been unable to log into my BANK & ONLY my BANK.

EVERY TIME I try to log in I keep getting booted to the DAM "secure sign up" page!

Each month I have to get ANOTHER "temporary" passwords so I can get to my account & the next month I CAN'T LOG IN AGAIN & AGAIN I have to go through the entire routine again, temporary password, make up another new password over & over again!!!!!!!!!! I am sick & very tired of this, I only have problems with my BANK log in, no other site, just MY BANK! I suspect the problem is with FIREFOX not the bank. I don't want to use "Edge" because it's CRAP!

Moderator note: This question has been edited to correct the formatting.