Showing questions tagged: Show all questions

Once again cannot sign into email account

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use. This is the SECOND TIME this has happened RECE… (read more)

I tried to put in my password for my Gmail account. When I do EMAIL OR PHONE gets laid on top of the email address I use.

This is the SECOND TIME this has happened RECENTLY. And it was taken care of. BUT, NOW IT IS BACK. I NEED the sign in as I am getting ready for a trip.

Asked by L Wille 2 days ago

Last reply by markwarner22 2 days ago

Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (read more)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 2 weeks ago

Last reply by burjet 2 days ago

password manager only autofills passwords, not usernames

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the user… (read more)

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

Asked by zoejacques7 1 week ago

Last reply by burjet 2 days ago

Passwords and logins no appearing

I recently refreshed my computer and moved the old profiles folder to the new firefox profiles folder in roaming Folder in Win10 but my passwords wont apear even though l… (read more)

I recently refreshed my computer and moved the old profiles folder to the new firefox profiles folder in roaming Folder in Win10 but my passwords wont apear even though logins and key4 are in the folder

Asked by Kuziwakwashe “KCSwagger” Chikwete 3 days ago

Last reply by TechHorse 3 days ago

How to resstore the log-on for a locked computer

My computer suffered from a spammer who bypassed SuperAntispyware, Malwarebytes, and Windows 11 Defender. I did not know at first what had happened, having never encounte… (read more)

My computer suffered from a spammer who bypassed SuperAntispyware, Malwarebytes, and Windows 11 Defender. I did not know at first what had happened, having never encountered this.

Once I knew that I would need to take the computer to a repair shop, I removed the log-on so that the repair shop would not need to enter it each time they had to restart. The problem for which I am seeking advice was how to restore the password that one sees when waking a password-protected computer.


I had only done that a few times over a number of years, and thought that it would be simple. I started looking up how to do this, began to encounter all sorts of methods, none of which would work. I finally realized that with the passage of time, the way(s) to do this have changed. Given the plethora of perhaps well-meaning but wrong, expired, etc. methods, I posted on the Windows 11 Forum; quite to my surprise, the only person so far to respond has sent me two links. He admitted that the first was incorrect, so I tried the second, only to find myself bewildered, wondering what that site had to do with what I was asking for.

Earlier today, it seemed to me that I should post here. I have read about the Master Key, which might serve my needs. As I have never used one, and as I store my passwords in KeePass and don't want to change that, would creating one to be used only when logging on, and continuing with KeePass work for me?

Yes, this is somewhat lengthy. My missive is to try to explain what happened, what I have endeavored to accomplish, and post in the hope that I can once again be able to lock my computer. The chance of it being stolen given where we live is slight, but even though my actual log-on password is short, the average thief, so to speak, likely would not figure it out. Having a password serves more for my comfort that anything else.

Thanking you in advance, lest I forget.

Strictly as an aside, the time and effort I have taken so far reminds me of the twenty-seven months involved in my establishing a fire protection district, with perhaps 95% of those efforts being mine. I won that battle, I would like to win this one.

Asked by John Liebson 3 days ago

Last reply by markwarner22 3 days ago

Login to a account in a computer of a friend

I do have an account to my passwords, history and so on simplify my work with Firefox. I did logon to firefox with a new instance on an Apple computer of a friend with my… (read more)

I do have an account to my passwords, history and so on simplify my work with Firefox. I did logon to firefox with a new instance on an Apple computer of a friend with my account. After my session, I did close this account again. Now I found out, that I got all his usernames and passwords. Does he have mine as well?

Asked by Martin Fux 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

how to open bitdefender securepass after enabling extension

I have successfully installed Bitdefender Securepass extension on Firefox and enabled it. As far as I know I am not usinf private window but I have no Icon to click on to… (read more)

I have successfully installed Bitdefender Securepass extension on Firefox and enabled it. As far as I know I am not usinf private window but I have no Icon to click on to open

extension as I previously had with Bitdefender Password Manager.

Asked by lynnebramhall 5 days ago

Last reply by jonzn4SUSE 5 days ago

How to stop Firefox from Autofilling a Single Website's password?

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't wa… (read more)

I accidentally told Firefox to autofill a password for a website. I have followed all methods I found on web & in Mozilla support without success., except I don't want to stop or delete ALL autofills. Firefox doesn't show this password as saved (even when I search for it by URL), and the "Saved Logins" section of "passwords & security" [in settings] NO longer exists. I do NOT want to delete all autofills. I also checked my settings for this website, and it is NOT causing the autofill. Please: How do I stop Firefox from autofilling of a password for a SINGLE website? Thank you!

Asked by doctorgail 6 days ago

Last reply by cor-el 6 days ago

Log in fails

When I log on my Daily Caller account it says I am logged in, but when I go to the comments section I am not logged in and unable to comment. No amount or signing in cha… (read more)

When I log on my Daily Caller account it says I am logged in, but when I go to the comments section I am not logged in and unable to comment. No amount or signing in changes that. When I go to Google Chrome all works fine. What's going on? Why can't I stay signed in to comment on Daily Caller when I use Firefox? Should I just go back to Chrome?

Asked by Peter Anastos 6 days ago

Last reply by markwarner22 6 days ago

Log-in infinite loop

Im trying to log-in into my browser, Firefox, it gave an error the first time then asked me to input a code I received in my email, I did, asked for the password again, g… (read more)

Im trying to log-in into my browser, Firefox, it gave an error the first time then asked me to input a code I received in my email, I did, asked for the password again, gave the password, asked for the mail code again, then password, then mail, then password... and then it got blocked for security reasons, I just need to get into my account. How do I fix this? (new PC, cache and cookies cleared already twice)

Asked by Leandro Lourenço 1 week ago

Last reply by markwarner22 1 week ago

How to delete automatic username fill in

Hello everyone, How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's … (read more)

Hello everyone,

How can I delete the automatic username suggestions that appear on websites? Even when I remove the username and password for the website from Firefox's password manager, the usernames still show up. If I simply double-click in the username field, I still get the old suggestions. Deleting cookies hasn’t helped either. Please see screenshot. I anonymized the mail adresses in the pic, but they are completely shown.

Can anyone help me?

Thx in advance Chris

Asked by artchain 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

I cannot sign in

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox. I have tried password manager and clea… (read more)

I cannot sign in with Firefox on Apple. I get "Username and password don't match". I can sign in with Safari, but not firefox.

I have tried password manager and clearing the cache

Asked by galynn 1 week ago

Last reply by jonzn4SUSE 1 week ago