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Unable to log in to Fidelity.com - Firefox says "Performing TLS handshake . . ."

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS hand… (read more)

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS handshake . . ." This does not happen on other websites. Does anyone else have this problem, or any suggested solution?

Asked by Jim's Firefox Account 1 day ago

Last reply by cor-el 40 minutes ago

Firefox not showing on volumemixer and not playing any sound.

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worke… (read more)

Hello, my Firefox stopped playing sounds all of the sudden, I have tried most of the fixes on this site but nothing helps. I reset my pc to last week when the sound worked but that did not help, so i am out of ideas and I would like to keep jusing the browser.

Thanks

Asked by Aid 2 days ago

Last reply by jonzn4SUSE 2 hours ago

issue with error messages

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots. I have already tried to updated windows10 a… (read more)

Hi there, for weeks I´m having some problems with my firefox browser. Attached to this you can check a copuple of screenshots.

I have already tried to updated windows10 and firefox, restore and reinstall firefox and my antivirus doesn´t detect any threat. What else can I do?

Thanks in advance for your support.

Asked by thraranduil 1 day ago

Last reply by cor-el 2 hours ago

Firefox lags whole computer when playing <video> elements

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/ju… (read more)

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/julehjertets-hemmelighed_-hvem-er-tyven_352532 my computer starts to lag, not just the video, my cursor skips around when moved.

This is on latest Nightly 109.0a1, but started after I switched from a AMD RX 570 4GB => AMD RX 6600 XT 8GB, never had the problem with the old vega based GPU.

What I have tried

  1. If I disable hardware acceleration the lag stops.
  2. If I start the browser in safe mode, the lag stops
  3. Playing it in Firefox 1.0.7.1 with HW accelration, no lag!
  4. Disabling all extensions, do not stop lag

If I look in task manager, there is nothing to report, no excessive cpu or memery usage


Cpu:3600 memory: 32GB

Asked by Mech0z 7 hours ago

Last reply by banjijamp 5 hours ago

Firefox, as well as Waterfox, completely crawl compared to my Chromium browsers. 40+ seconds to load a website.

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switch… (read more)

I used to have Firefox as my main browser for awhile. But after updating to Windows 10, It has become unusably slow for awhile now. It is so bad that I have simply switched to Brave, which works perfectly fine. It looks like it's loading one element at a time. Waterfox does the same thing. I wonder if it's something with Gecko on my computer. A few things that may help. My internet connection is fine. I have no extensions. I have tried different Firefox profiles. I have tried the Help page's suggestion of removing and re-adding Firefox to my Windows Defender firewall. Nothing seems to work.

Please help me!

Asked by highlandclouds 3 days ago

Last reply by jonzn4SUSE 18 hours ago

Firefox UI Freezes in 107

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search t… (read more)

The entire Firefox UI freezes frequently after updating to 107. The freezes occur while navigating to a page or shortly after (e.g. clicking a link or entering a search term into the search bar). The freezes last for about 2 to 10 seconds. During the freeze the entire UI is unresponsive and does not respond to any mouse or keyboard input. However, animations like the page loading spinner where the favicon is on the tab continue to move.

Asked by matthew.ickstadt 6 days ago

Last reply by jonzn4SUSE 19 hours ago

Firefox hangs constantly lately on my iPad

I have been using Firefox as my browser of choice on my Mac desktop, iPhone SE, and iPad for years. It has always worked beautifully. But in the past couple of weeks, it … (read more)

I have been using Firefox as my browser of choice on my Mac desktop, iPhone SE, and iPad for years. It has always worked beautifully. But in the past couple of weeks, it hangs constantly on my iPad. (My iPad is relatively new, about two years old.) Firefox still works great on my desktop and iPhone. I’m not doing anything differently on my iPad and can’t figure out why it’s hanging so much. I don’t notice this problem with any other app. I tried clearing my cache and browsing history. I tried removing Firefox from my iPad and then reloading it. Nothing I’ve tried works. When I’ve Googled the problem, the directions I get for things to try read as though they’re written for a programmer. I sure don’t understand them. I don’t want to have to use a different browser on my iPad, but if the problem persists, then I probably will have no other choice. This is exasperating.

Asked by gregtodd8 22 hours ago

Last reply by jonzn4SUSE 21 hours ago

email disabled

I can't get my email [edited] @att.net l. It says: Secure Connection Failed An error occurred during a connection to oidc.idp.clogin.att.com. The page you are trying t… (read more)

I can't get my email [edited] @att.net l. It says: Secure Connection Failed

An error occurred during a connection to oidc.idp.clogin.att.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Asked by lillian1961 1 day ago

Last reply by Dropa 1 day ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 5 months ago

Last reply by ingold42 1 day ago

Framerate drops after update to 107 on machines with Intel integrated graphics

Since the update to Firefox 107.0 (now on 107.0.1) from 106.0.5 on two Intel-based Macs with Intel integrated graphics running Windows 7 (I know...) under Boot Camp, I'm … (read more)

Since the update to Firefox 107.0 (now on 107.0.1) from 106.0.5 on two Intel-based Macs with Intel integrated graphics running Windows 7 (I know...) under Boot Camp, I'm experiencing poor graphics performance in Firefox. I first noticed this when scrolling felt choppy and then subsequently on video playback (YouTube and other sites). Text input and other animations can also feel more laggy or jittery than previously.

This is very similar to what I first experienced when WebRender rolled out to these devices. At the time, I set gfx.webrender.force-disable=true. However, I believe that setting hasn't been heeded for several versions, so I was eventually using WebRender without issue. The release notes for 107 do not suggest that anything related to WebRender or compositing have changed, which makes this particularly baffling.

The amount of stutter is compounded after opening a second Firefox window (regular or Private Browsing).

I have tried Troubleshoot Mode with extensions disabled and disabling hardware acceleration, but the problem occurs in either mode (confirmed with about:support showing "WebRender" or "WebRender (software)" as appropriate).

I enabled gfx.webrender.debug.profiler=true to examine frame rates. Shortly after launching Firefox, frame rates remain around 60 fps and things feel smooth for a bit. However, the frame rate will periodically drop to about 22-31 fps for 5-10 seconds while playing a video or continuous animation without interaction. Viewing Task Manager for all users during this process does not show a notable spike in activity for other processes when the frame rate drops and overall CPU load is nominal.

Opening a second window causes the frame rate for all windows to drop to 30-31 fps maximum, which similarly periodically falls to 12-15 fps for a few seconds. It's clear that the target 60 fps is not maintained when more than one Firefox window is open. I had not checked the reported frame rate with a second window open in prior Firefox versions, so I do not know if this is a change, just that I hadn't observed an apparent degradation in regular use.

The two graphics cards in question for these two machines are: Intel HD Graphics 3000 Intel Iris Pro Graphics 5200 I believe both are updated with the last OEM (Apple) Boot Camp drivers for this hardware which, granted, are on the old side. I have not yet attempted later drivers directly from Intel, as I hadn't encountered issues until this recent Firefox update. I have not noticed an issue on my other machines running Firefox.

Any suggestions on restoring the graphics performance would be appreciated.

Asked by Peter 2 days ago

Last reply by Dropa 1 day ago

'access denied' or 'unrecoverable error' on frequently-visited sites started today (12/7/22)

Starting this morning, I get 'access denied' or 'unrecoverable error' on many sites. These are sites I frequently visit: retail, air travel, etc. Edge doesn't have this… (read more)

Starting this morning, I get 'access denied' or 'unrecoverable error' on many sites. These are sites I frequently visit: retail, air travel, etc. Edge doesn't have this problem but I prefer not to use edge if I can help it. My Firefox is uptodate. So is my Windows 10.

Asked by LongtimeFan 1 day ago

Last reply by cor-el 1 day ago

keyboard shortcuts

Please provide easy to understand explanation layman style and respective steps in easy to follow instructions in layman style how to disable all and any keyboard shortcu… (read more)

Please provide easy to understand explanation layman style and respective steps in easy to follow instructions in layman style how to disable all and any keyboard shortcuts in Mozilla firefox, except refresh without using cache.

i want to use only refresh without using cache to be set up with F5 key and all and any other keyboard shortcuts to be fully disabled.

Asked by Diabolik 1 day ago

Last reply by Dropa 1 day ago

Comment sections

Comment section Wall Street Journal stopped working right in the middle of actively using it. Edge works fine. 107.0.1 64 bit. Very strange, happened as I was in the … (read more)

Comment section Wall Street Journal stopped working right in the middle of actively using it. Edge works fine.

107.0.1 64 bit. Very strange, happened as I was in the middle of using it.

Asked by vetbird 1 day ago

Last reply by Dropa 1 day ago

Firefox Causes Arch to Hang During Shutdown/Restart

I've started noticing most of the time now that shutting down or restarting my Arch Linux system likes to take an extra couple minutes. When checking journal logs I find … (read more)

I've started noticing most of the time now that shutting down or restarting my Arch Linux system likes to take an extra couple minutes. When checking journal logs I find some lines indicating Firefox failing to stop. More specifically, these few lines below

Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Stopping timed out. Killing. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4767 (winedevice.exe) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4770 (wine_sechost_se) with signal SIGKIL> Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4772 (winedevice.exe) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4774 (n/a) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Killing process 4775 (winedevice.exe) with signal SIGKILL. Dec 03 03:18:02 yelo-archlinux systemd[3218]: app-gnome-firefox-4236.scope: Failed with result 'timeout'. ░░ Subject: Unit failed ░░ Defined-By: systemd ░░ Support: https://lists.freedesktop.org/mailman/listinfo/systemd-devel ░░ ░░ The unit UNIT has entered the 'failed' state with result 'timeout'.

What might I be able to do to troubleshoot this problem?

I am not currently at the system in question, however I will try to share its troubleshooting data as soon as I can. It was installed via pacman and the system uses Gnome as its desktop environment.

Asked by luke.douglas 3 days ago

Last reply by jonzn4SUSE 1 day ago

Error message

Hi, for a weeks I´m having error messages from firefox. I have already updated windows and mozilla, restarted mozilla and my antivirus doesn´t detect any threat. What c… (read more)

Hi, for a weeks I´m having error messages from firefox.

I have already updated windows and mozilla, restarted mozilla and my antivirus doesn´t detect any threat.

What can I do?

thanks!

Asked by thraranduil 2 days ago

Last reply by cor-el 2 days ago

Can't Download Any File from Mozilla Firefox (Ubuntu 22.04.1)

Hi! I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tri… (read more)

Hi!

I have encountered this really annoying problem on my Firefox app. I give details below. I installed Mozilla Firefox on my freshly installed Ubuntu 22.04.1 LTS. I tried installing it from Snap Store. However, when I tried saving an image from the web (or, truthfully, any other file chosen by the "Save As..." selection), nothing happened, again and again. I tried many things, including following relevant guides from the internet, but nothing changed. The Firefox version is the 107.0.1 (64-bit), a Mozilla Firefox Snap for Ubuntu canonical-002- 1.0. I, also, have to report some other things, as well. When tried installing the browser from the internet (I downloaded a compressed file, containing the executable), the same function seemed to work. I, now, use the executable to access Firefox. However, firstly, because other difficulties (not problems, but difficulties) arise and, secondly, because I'd really like ti use, mostly, snaps, I report this bug here requesting for help, as well.

Any helpful answer will be appreciated!

Thank you!

Asked by Elias Myserlis 4 days ago

Last reply by cor-el 2 days ago