Showing questions tagged: Show all questions

Display of impossible icons

Hello It is impossible to display the icons of certain applications since I used Firefox. This problem does not exist with Chromium browsers (Chrome Brave...) Thank you … (read more)

Hello It is impossible to display the icons of certain applications since I used Firefox. This problem does not exist with Chromium browsers (Chrome Brave...) Thank you for your help

Asked by jean.vaillant6 1 month ago

Last reply by Denys 1 month ago

Outlook/Hotmail won't open

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the ad… (read more)

After years of opening Outlook/Hotmail from my bookmarks or by entering the address, suddenly five days ago I can’t. All I get is a blank page with the address in the address bar (image attached). Using the same address, I can open it in MS Edge and Norton Private Browser, which has all of the Firefox bookmarks. I’ve spoken with Norton help, thinking that their program caused this, but they couldn’t solve it. Thank you

Asked by jonathan_james 1 month ago

Last reply by Denys 1 month ago

My Discord site is blocked.

Why is my Discord blocked? It's a completely normal site where I can talk to my friends and play with them but now I can't. Please unblock this site. I wanna interact and… (read more)

Why is my Discord blocked? It's a completely normal site where I can talk to my friends and play with them but now I can't. Please unblock this site. I wanna interact and have fun talking with my friends.

Asked by Nathan Bapniah 1 month ago

Last reply by Denys 1 month ago

Just Want To Know

Hi, I always prefer using DuckDuckGo.com because they are totally private but use it together with Mozilla as my browser, would I still be able to do that? … (read more)

Hi, I always prefer using DuckDuckGo.com because they are totally private but use it together with Mozilla as my browser, would I still be able to do that?

Asked by BOOBOOOO 1 month ago

Last reply by TyDraniu 1 month ago

Disable Two Step Verivication

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone… (read more)

I didn't save the code properly on my first attempt to save the verification code so I have to start over. How do I disable the first one? I'm on a Mac Book and a iPhone 16

Asked by Terry Lincoln 1 month ago

Last reply by TyDraniu 1 month ago

Import tabs from old laptop

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device.… (read more)

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device. I also couldn't find any separate function to load tabs.

Asked by tbuf 1 month ago

Last reply by Denys 1 month ago

unwanted popups

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I … (read more)

In a Firefox window, the left-most pane shows Homepage on top followed by a list of recent open websites. In my current window for example, below the home page heading I have Log in/Sign up/Mozilla Support then Get Support| Mozilla Support followed by +New Tab. There is nothing special about the particular configuration. I mention the exact configuration for orientation. My problem, for the example I am describing, is the existence of a popup that is in a separate bubble window that states Get Support|Mozilla Support on the first line and support.mozilla.org in the second. Popups like this one always appear. They are driving me crazy because they persist when some new window is moved over the Firefox window. That is, they always come to the front of a stack of windows. They often cover some clickable list in another application. I'm working with the latest MAC OS on a Macbook Pro. I have tried the usual advice to turn off popups in the FireFox settings. This toggle has no effect on these popup windows. Is there a way to turn them off!

Asked by chiconec 1 month ago

Last reply by Mark 1 month ago

Firefox Issues With Outlook Login

Hello Support Team, Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign … (read more)

Hello Support Team,

Since updating to the newest Firefox instance, anytime I try to login to my Hotmail/Outlook account I get the following error: "You've tried to sign in too many times with an incorrect account or password." If I wait several hours I can login with the Firefox browser into my Hotmail/Outlook account successfully. This happens every singe time I try to login to the site after a period of time. Alternatively I can go to any other browser and login immediately with no issues.

Troubleshooting:

  • Removed/Reinstalled Antivirus/Firewall Software (Did Not Resolve)
  • Removed/Reinstalled Firefox with fresh instance (Did Not Resolve)
  • Disabled Extensions (Did Not Resolve)
  • Disabled Privacy Settings (Did Not Resolve)
  • Cleared Cookies, History, Cache (Did Not Resolve)
  • Cleared Forms (Did Not Resolve)
  • Tried Private Window (Did Not Resolve)
  • Tried Troubleshooting Mode (Did Not Resolve)

I don't want to have to switch to another browser for my browsing needs, but this has become a major issue for me. What else can we do to troubleshoot and resolve this issue?

Thank you in advance for your time.

Cheers, Jason

Asked by mafisto 1 month ago

Last reply by jonzn4SUSE 1 month ago

cant sign into firefox wont accept my password

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i don… (read more)

having problem signing into yahoo.com it wont accept my password, keeps telling me to look in messages when they send new password but cant get into firefox because i dont have way to get in

Asked by laurence mcleish 1 month ago

Last reply by Denys 1 month ago