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enumerateDevices() still doesn't work

Despite being listed as supported on: https://developer.mozilla.org/en-US/docs/Web/API/MediaDevices/enumerateDevices enumerateDevices() still only returns input devices.… (read more)

Despite being listed as supported on: https://developer.mozilla.org/en-US/docs/Web/API/MediaDevices/enumerateDevices

enumerateDevices() still only returns input devices. Running navigator.mediaDevices.enumerateDevices().then(devices => console.log(devices)); in the Firefox console only shows input devices while on Chrome it shows output devices.

I use a website that supports playing from multiple output devices so when receiving a phone call, your desktop speakers and your headset can ring at the same time. This works in Chrome but it doesn't in Firefox.

Asked by Jamie Taylor 1 hour ago

Last reply by TyDraniu 49 minutes ago

Firefox Desktop now unusable

Why does Firefox Desktop now completely crash every time I press the Ctrl and cursor keys whilst navigating through text?!!! Very frustrating and I've had to abandon usi… (read more)

Why does Firefox Desktop now completely crash every time I press the Ctrl and cursor keys whilst navigating through text?!!! Very frustrating and I've had to abandon using your app completely. Please fix and redeploy your app as a matter of extreme urgency!!! thanks

Asked by mattcrook_23 4 hours ago

Last reply by TyDraniu 3 hours ago

Error code: PR_END_OF_FILE_ERROR

An error occurred during a connection to tp.tax.gov.ir. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because… (read more)

An error occurred during a connection to tp.tax.gov.ir. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem

Asked by farshad.rashvand 5 hours ago

Last reply by furqanhamid 3 hours ago

Firefox weird acting when uses GPU acceleration, and this results in a low frame rate on any GPU-demanding page (bug)

So, i have a laptop, with integrated cpu graphics (Intel UHD) and discrete gpu (RTX 3060), first times when i set in Windows settings to use Firefox powerful gpu, it just… (read more)

So, i have a laptop, with integrated cpu graphics (Intel UHD) and discrete gpu (RTX 3060), first times when i set in Windows settings to use Firefox powerful gpu, it just won't, i tried restarting browser but i forgot that i have opened private tab, so i not restarted browser. So, on any pages like WebGL Aquarium, i have pretty low fps, in comparison to other browsers (like Microsoft Edge or Google Chrome). Then, after i see that tab, i closed it, and after restart i got my fps, but.. still lower than other browsers, on WebGL Aquarium with 30k fishes, Firefox max fps is around 35, but on Chrome is around 70 (two times faster). I found one page that shows gpu that uses for acceleration, and it shows pretty weird information in Firefox. https://kdashg.github.io/misc/webgl/low-power.html So, in Chrome it says like "Nvidia RTX 3060 Mobile GPU", and when i choose integrated gpu for this browser in windows, it says like "Intel UHD GPU", but, in Firefox, on first tries it said same, but when i got discrete gpu acceleration, it says that i have "Nvidia Geforce GTX 980". I was like, what? Where it did come from? This explains why I have a fps two times lower but who will explain to me why this gpu is here? I tried to change all acceleration settings in browser, but when i just disabled any acceleration, still shows GTX 980 what is more weird than if it just shows like nothing or Intel GPU, cause is disabled but still uses hardware acceleration, but no matters if i let Firefox use recommended performance settings or set to use acceleration when is available, it shows GTX 980. I think it's about a bug, or something? I can't say that's Windows problems, drivers, or any other thing, cause, other browsers don't act like this, and i just don't have GTX 980 in my laptop on side with RTX 3060 and Intel GPU, anyone even know that laptop like this exists? Screenshot don't wanna upload here so i decided to place it on imgur. https://imgur.com/pyMZQr0

Asked by j3nnyaid 4 hours ago

Last reply by TyDraniu 4 hours ago

Issues with Javascript after 136.0.2 update

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads … (read more)

Yesterday Firefox auto-updated to 136.0.2 and after that I started having bugs on some websites, like, inability to open Excel file through Microsoft Teams (partly loads page without data, experienced this bug on another website too), can't login to Outlook (it's saying that I need to enable JavaScript, through I didn't change anything and there wasn't such message before).

Asked by nickoustinov 4 hours ago

Last reply by TyDraniu 4 hours ago

Translation

Hello, why is there no Chinese language package in the built-in translation, or is there a way to solve this? Looking forward to your reply. I hope my poor English won't … (read more)

Hello, why is there no Chinese language package in the built-in translation, or is there a way to solve this? Looking forward to your reply. I hope my poor English won't cause you any misunderstandings.

Asked by 祖龍 ANCESTORLOONG 6 hours ago

Last reply by Agent virtuel 5 hours ago

Hacker into my phone

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you hav… (read more)

I need to have my account very secure there has been someone hacking my phone for 2 years now. He seems to be stopping certain links from coming up on firefox. Do you have any security and privacy features for your app anything like that would help. I will send some screen shots when i get them. Thank you very much. Deborah Haley

Asked by Deborah Haley 2 months ago

Last reply by Muhammad Alviansyah 6 hours ago

Bluesky videos don't work

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen … (read more)

Videos on Bluesky have never appeared for me, instead they all say "Your browser does not support the video format. Please try a different browser." This seems to happen regardless of the video source.

Asked by AC 1 day ago

Last reply by jonzn4SUSE 10 hours ago

Getting message "Your browser is managed by your organization" in Linux Mint

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred brows… (read more)

I'm using Linux Mint cinnamon 22 and have the latest version of Firefox installed or updated from the app updates. Firefox was already installed and is my preferred browser. But i have the problem when i go to the settings page i see a message on top (picture attached with this post) that says "Your browser is manged by your organization".

Which is simply not true. This is my personal laptop and it belongs to me. I see an answer from Linux mint devs that they will take it up with Mozilla. But that was three years ago. Can this message be ignored or is it still the case? For peace of mind, how do i verify that something is not managing my device?

older post on this topic : https://support.mozilla.org/bm/questions/1366242 Operating system: Linux Mint 22.1 Cinnamon System: HP Envy 15t k100 personal laptop

Asked by Prasana Ramesh 14 hours ago

Last reply by jonzn4SUSE 10 hours ago

The "return closed tab" key was gone in version 136.0

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change.… (read more)

I've just updated Firefox to 136.0 and found the "return closed tab" key became blank and ineffective. I read the update log but didn't find infomation about this change. The function was useful to me and I hope to get it back.

Asked by vorm 1 week ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

How can I delete places.sqlite? Privacy concern.

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiou… (read more)

places.sqlite: this file records EVERY website I've ever visited in a db table! This despite opting out of History and flushing daily It's frustrating that FF surreptiously collects such personal info. Why record every site I visit, date-timestamps, frequency, etc.?

moz_historyvisits_dateindex ON moz_historyvisits (visit_date) moz_places_lastvisitdateindex

As test, I changed the name to places-sqlite.old to see if FF will create a new one It didn't make a new table; re-created the old one.

I need to update FF because of the expired certificates, but would like to clear these out first. Similarly, can I get rid of the icon database? My bookmarks are backed up as JSON and HTML files. I just wished they didn't contain extraneous info

Asked by plew29881 12 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

I just saw in the upper right hand corner that something activated.

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so … (read more)

I was on YouTube and in the upper right hand corner there was a small splash screen that said Activated with words underneath. It did not show but a couple of seconds so I couldn't read what activated.

I did not change anything. How do I find out what happened? I don't see you offer any logs.

PS I don't know if it was YouTube or not Firefox. But I have never seen it before.

It was rectangle with cream white background, black font, Activated was in large font, under it was smaller font. It covered the hamburger and 3 of the icons in your toolbar. It was half on the viewable window page (YouTube) and half over your icons.

Asked by Doc 12 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

How did they display ads unnecessarily (even by hackers) to affect the psyche (By putting a very old man abandoned by their family)

They are putting ads wantonly (may be by hackers) knowing that I will be using these types of You Tubes (PITRU SUKTHAM putting ads in order to affect my psyche "Putting a… (read more)

They are putting ads wantonly (may be by hackers) knowing that I will be using these types of You Tubes (PITRU SUKTHAM putting ads in order to affect my psyche "Putting a very old Man abandonment by their family and in death bed". Please stop all ads at least in these types of Veda Chants, Prayer songs.

Asked by Subba Raman 12 hours ago

Last reply by markwarner22 11 hours ago

Missing 'user name' and 'password' options

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It sh… (read more)

I can't seem to be able to log into my Help Scout account. When I go to the site, it won't show the 'username' and 'password' fields to enter the data. See picture. It should be on the left where it's all blank. I was able to log in on other browsers, but it won't allow me to do it in Firefox.

Can you help?

Asked by @drummerkiks 14 hours ago

Last reply by markwarner22 11 hours ago

MetaMask Blocks DuckDuckGo Search Results in Firefox

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load prope… (read more)

Hello, I am experiencing an issue where the MetaMask extension in Firefox is blocking search results on DuckDuckGo. When I disable MetaMask, the search results load properly, but when it's enabled, they do not appear. This problem does not occur in other browsers like Brave.

I have tried:

   Disabling and re-enabling MetaMask.
   Adjusting Firefox's privacy settings.
   Running Firefox in Safe Mode (which fixes the issue but disables all extensions).

Is there a known compatibility issue between MetaMask and DuckDuckGo on Firefox? Any suggestions on how to fix this without having to disable MetaMask?

Thanks in advance for any help!

Asked by Clemente Acosta 11 hours ago

Last reply by markwarner22 11 hours ago