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delete credit card

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and del… (read more)

I have an old credit card somewhere in the firefox memory that I want to delete, where is it located and I will need step by step instructions (WIN 11) to find it and delete it so it stops showing up as a payment option.

Asked by garymccourt 10 hours ago

Last reply by markwarner22 9 hours ago

Extensions keep disappearing

When I open my extensions and tap on one/open them, it only stays open for a few seconds then the extensions tab closes and this keeps happening every time I re-open it, … (read more)

When I open my extensions and tap on one/open them, it only stays open for a few seconds then the extensions tab closes and this keeps happening every time I re-open it, I DON'T KNOW WHAT TO DO- HELP!!! Thanks :)

Asked by Charlotte Diffey-Warylo 2 days ago

Last reply by markwarner22 1 day ago

FF on Mac: Control+Enter used to complete the address bar entry with .com

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (read more)

This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.

Asked by I i 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

every thing went wrong hope I wasn;t hacked. I thank you for your help and hope I got it right now. At almost 80 years old I find this all very confusing especially as I live alone and family live so far away almost 200 kms

I think you have helped , it was all messed up and I wont know if it right again till I get back into work the computer Wish me luck

Asked by c.till45 4 days ago

Last reply by markwarner22 4 days ago

Context menus delay appearing for 30 seconds.

After I upgraded my system (NixOS) from 23.05 to 24.11, both Firefox and Thunderbird experience a 30 second delay between doing right click and the context menu appearing… (read more)

After I upgraded my system (NixOS) from 23.05 to 24.11, both Firefox and Thunderbird experience a 30 second delay between doing right click and the context menu appearing.

After clicking on a menu option, there is another 30 second delay before the menu disappears and the action is carried out.

Happens also in safe mode, and after deleting the .mozilla directory and starting from scratch.

No other GUI on the system (including non-gecko browsers) are affected.

Firefox version is 133.0.3

Asked by rubenf3000 1 month ago

Last reply by sales399 1 week ago

Slim Pen 2 disables touch capabilities in Firefox

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease an… (read more)

I have a Microsoft Surface Pro 8 with a Slim Pen 2. I do a lot of searching in google maps and have noticed that I can access google maps and can use pinch to decrease and expand the maps and if I open a street view I can use touch to move the field view around as it should be. The problem occurs is when I use my slim pen. Once I have used the slim pen to move a field or open a street view the touch capability stops working. I can still close the window and other things with the touch capability (system type functions), but within the browser it's disabled.

I have not noticed this occurring in any other web site or type. For example I can go to amazon and interchangeably use the pen and touch capability without issue.

I have tested this in Google Chrome and MS Edge and it does not disable the touch capability when I use the pen.

Asked by Scott Elliott 1 week ago

Last reply by markwarner22 1 week ago

Screen zoomed

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full scr… (read more)

My screen has been zoomed so I only see half of the email or image. Support at yahoo said that this is a Firefox issue. I would like to"unzoom" so I can see the full screen ar one time.

Asked by g8gjcddcd5 1 month ago

Last reply by mandywr 1 week ago

Account locked

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity,… (read more)

When I try to log in, I get the "your account has been locked for security reasons" message. I understand I'm supposed to get an email with a code to confirm my identity, but I didn't. I tried multiple times in the last few days. The only mail I got from Mozilla is one asking me to log in to change my password. But obviously, I can't log in.

Asked by Lidia Wojtyna 3 weeks ago

Last reply by GerardoPcp04 1 week ago

Cannot paste images from clipboard into Outlook emails.

I have recently migrated to Firefox from Chrome. I cannot paste images (screenshots) directly into my Outlook emails. I can insert a picture file but this is way less c… (read more)

I have recently migrated to Firefox from Chrome.

I cannot paste images (screenshots) directly into my Outlook emails.

I can insert a picture file but this is way less convenient than taking a screenshot via the Snipping Tool and pasting directly into my emails.

I cannot find any setting or configuration that would enable this functionality.

This functionality sure worked in that other browser.

Asked by stevekane111 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

dpi settings adapt

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as… (read more)

I am running Windows 10 (up to date) and FF desktop version. Because of eyesight issues I run Windows 10 scaled tp 150%. As I've begun using FF I find many windows, as well as the banner, tab bar and url are very large. Therefore they take up too much screen real estate and I can't always use websites without having the last 4 or 5 lines hidden and inaccessible.

Years ago I used FF with a compact theme but these no longer seem to be available. How can I adjust the FF settings, or the Windows 10 settings for FF, so that I can both see it easily and have access to the entire length of the window? Thanks for any help and/or suggestions.

Asked by regs4 2 weeks ago

Last reply by markwarner22 2 weeks ago