Firefox Support Forum

I've noticed something odd the last few days. occasionally, Archive of Our Own— also known as AO3— will stop working properly after visiting a couple different stories, being unusable for most of the day as the pages will come up blank no matter what I click on, or even if I try to connect to a bookmarked page. This is not a consistent thing however. I recently updated to version 109.0.1 of Firefox, but this started happening a few days before the update. It also just happened about five minutes ago. Should I clear my cache and try again, or is there a website issue on their end I'm just not seeing?

EDIT: Ok, so I tried clearing cache and cookies and this is still occurring. No clue why.

I use windows10 32 bit on an HP G2 small form factor desktop. Today I got an error message from the malwarebytes app that it had blocked a web page. When I looked at the app protection record I saw multiple instances of it blocking firefox.exe (see attached). The report mentions multiple instances of the app fox.exe being blocked on port 443 with different ip addresses and connection listed as "outbound". I am not very knowledgeable about the web, so some help would be great. The report goes back into January although today was the first time I saw the pop up warning. I only have 2 extensions installed and as far as I know they are legit. Any ideas on what I should do?

My firefox has suddenly changed from Eng (AU) to Eng (GB) or sometimes Eng (US). This has caused me to be blocked from certain survey sites. I am also blocked because my IP address now comes out of Perth Australia instead of Hobart Tasmania. Please help. I am at a loss.

I was looking at my event log tracking down one issue when I noticed hundreds of audit failures (outbound connection blocked) in my event log.

Firefox is not even running. I've just started my computer. It's trying to make a connection to google @ 34.107.221.82.

Fortunately something is blocking the connection attempt, but why is Firefox making hundreds of connection attempts when I haven't even opened firefox? How do I stop it?

I looked in task scheduler and couldn't see anything there. Looked at group policy, couldn't see anything there.

FF91.13.0esr

I have that issue also it shows up anytime I try PNC.com or my health care insurance. The workaround is using Firefox's private window. I removed my saved login and dumped my data, cookies, site data, and cache but that didn't help. That has been a pain restoring other sites I had saved, but that's another story.

  See image for error message.

Gerry

I use my regular gmail account in Firefox and Firefox is my default browser. Chrome pops up a login screen to allow me to sign into my school account or my regular account.

On Firefox when I go to google and click the login button, it takes me to my school login screen. How do I reset it to use my regular gmail account. My school uses gmail.

Can Firefox ask for the correct account when there are multiple accounts?

At some point firefox became unable to reliably open stackoverflow.com In network it says "Receiving data" and then nothing really happens Works fine in other browsers I reinstalled, but it still didn't help

Firefox 103.0.2 (64 bit) doesn't play YouTube videso in Private Window. The same videso play in s statdrad new window. Try: https://www.youtube.com/watch?v=0fiVciCs8zU which ironically won't play in private! Every time you press the play button you get about half a second of play before pausing. In standard mode it plays just fine.

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

firefox 109 is constantly crashing, sometimes costing meexpenses. I have submitted over 50 crashes in the past month, aand have heard nor seen any response from firefox.

How can I rectify this without reinstalling firefox, which by the way was more trouble than it was worth, as it didn't fix the crashes , but did manage to clear my bookmark menus, which was a complete pain in the arse. any help will be greatly received - if it works

I am trying to get set up for video visit with my Doctor for Monday morning and when I try to test it I get this message. This action was blocked by your popup blocker. Would you like to open the link? How do I fix this? Thanks

Hi, In the last month or so(always with latest FF) I've lost all my tabs 3 times.

When starting FF it will just show one new tab and not my previously opened tabs. After a few hours of working, somehow, FF will suddenly (I don't think I even closed and reopened FF) will bring back my tabs.

This morning it has happened again and I'm super frustrated.

I am trying to manually restore the previous session. In my Profile folder there is no sessionstore.jsonlz4 file. I tried copying an older one from the "sessionstore-backups" folder to my Profile folder, renaming it to sessionstore.jsonlz4 and deleting the "sessionstore-backups" folder but when I start FF I still get a new windows with 1 new tab and that's it.

I ran "firefox.exe -P" and I only have one profile. Ideas???

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

I can't find any way to add to the list of document types and applications. I know I must have done (because they are different from my wife's options), but now she needs to add one, and there is no immediately obvious way to do this. How do I add a new entry in the list in Settings/General/Files and Applications/Applications?

Thanks,

Tony

bp-e8273cc3-705b-4828-a2d1-ab9a40230205 2/4/2023, 10:07 PM View bp-734b03ed-5ce5-4156-ac68-b5b850230205 2/4/2023, 10:07 PM View bp-b391757c-9a73-4603-9e48-934b80230205 2/4/2023, 10:07 PM View bp-e5d308b1-3ce0-4dc5-9c22-e4e4b0230205 2/4/2023, 10:07 PM View bp-8e446301-e898-4377-8af7-da7a50230204 2/3/2023, 11:53 PM View bp-ce54bad1-147f-46ce-8a2d-8d2f10230203 2/3/2023, 12:57 PM View bp-da65aea9-60d0-4234-9b4b-b85b40230203 2/3/2023, 8:42 AM View bp-873c1edd-e544-4e8d-ad07-ff04d0230203 2/3/2023, 8:42 AM View bp-6963b837-be68-4f6e-b467-346830230203 2/3/2023, 8:42 AM View bp-ef36d6d9-3176-44b4-90eb-c051b0230203

I like to use the touch keyboard on my Windows 10 PC to type but when I open a Google Doc and full screen it, the Firefox window will fight the keyboard and close it. I can tap any input field and the touch keyboard for Windows 10 pops up and immediately closes. This does not happen if the window is not maximised. The keyboard comes up and works fine but covers the lower half of the window which usually means I can't see what I'm typing. I don't get this problem with Chrome which resizes its windows even if they're maximised to accommodate the onscreen touch keyboard, which is frustrating because I don't want Chrome to guzzle my RAM. Is this a bug or am I missing something?

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Was filling out pdf version of 2022 IRS tax forms and discovered leading zero is suppressed in Firefox PDF v109.0.1 64 bit on Windows 10. "Before" image is after typing leading zero but before 'enter' or moving to next field. "After" image is after typing leading zero and after 'enter' or moving to next field. The leading zero disappears.

Saving pdf does not change leading zero suppression.

To see if the pdf document was configured by the IRS to suppress leading zero, I opened the same form in Microsoft Edge v109.0.1518.78 64 bit on Windows 10. It retained the leading zero after typing then 'enter' or moving to next field.

While using MS Edge to complete pdf forms fixes my immediate issues, there still seems to be a defect in Firefox pdf.

Firefox it seems to be using excessive amounts of ram as pictured. I only have a few tabs open and two add ons installed when I took that screenshot. Any help would be appreciated, thanks in advance. I can end task to the excessive task but want a more permanent solution.