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Website Login

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on m… (read more)

On certain websites (HollandAmerica.com and Princess.com) when I login, it tells me I am logged in but then immediately goes back to the login page. Works on Firefox on my WIndows 10 machine, but fails on my new Windows 11 machine.

Asked by rogergiudici 5 days ago

Answered by rogergiudici 5 days ago

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Unknown process keeps running when I open Firefox.

Hi, Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well. The text in the command line window reads: "This process runs at t… (read more)

Hi,

Since about 2 weeks ago everytime I run Firefox a process with the name 'Hello World' runs as well.

The text in the command line window reads: "This process runs at the full privileges of the user and has access to the entire public desktop API surface

Press any key to exit ... 15:16:48.6322622 (a)ThreadProc Start!! Connection established - waiting for requests"

Does anyone know what this is? I tried searching the net, but I could not find anything useful

I have tried a clean reinstall of Ffox and after running it for the first time, without signing in or installing any add-ons, the same process opened with it.

Thanks,

Mitch.

Asked by Mitch B 4 days ago

Answered by jonzn4SUSE 3 days ago

  • Solved

YouTube aspect ratio off

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in … (read more)

I must've accidentally pressed a button last night while I was watching a YouTube video on my desktop, as now the right and bottom edges are cut off when the video is in standard mode. Refreshing hasn't fixed the issue, neither has restarting or shutting down my laptop, as it was turned off for 12+ hours and I still had the issue when using YouTube today. It's even an issue in incognito mode, but not an issue if I use a completely different browser. I can't find anything else that has been affected by whatever button I must have pushed. Laptop is a Dell G15, if that's relevant. Would love any tips to fix this.

Asked by rgold96306 5 days ago

Answered by rgold96306 3 days ago

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Save as PDF fails

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile.… (read more)

When I try to print, or Save As PDF, the preview is not acceptable, and varies between landscape and portrait. See attached images. I have had this difficulty for awhile. I have been opening up another browser, Edge or Chrome, if I needed a WYSIWYG image. I forget when this began - it's been more than two updates. Thank you.

Win 11 Pro v.21H2 64-bit HP Spectre x360 2-in-1 laptop 16x10, 11th Gen i7, 16 GB RAM

Asked by dried_squid 6 days ago

Answered by jscher2000 - Support Volunteer 5 days ago

  • Solved

How to get rid of the large space between tabs and the address bar after upgrading to new version 107.

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do… (read more)

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do with the fact that I had enabled multi-row tabs. I can fill up that space with tabs if I open enough of them. In the older version that space was not there and the space would just expand to accommodate the extra row of tabs as needed. Any ideas would be greatly appreciated!

Asked by joshlukins 1 week ago

Answered by joshlukins 1 week ago

  • Solved

Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displaye… (read more)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Asked by Matrix 1 week ago

Answered by cor-el 1 week ago

  • Solved

Youtube GPU usage peaks

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I teste… (read more)

I noticed some peaks of usage on both internal and dedicated GPU while watching videos on YouTube. This happens only when watching videos not on Full Screen mode. I tested also with chromium but there's not this issue. What is causing it? How can i stop this behavior?

Asked by Gian 1 week ago

Answered by ARMAN KHAN 1 week ago

  • Solved

Firefox 107 userchrome behavior change --tab-lines

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more ta… (read more)

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more tabs as I opened them, up to a certain number of open tabs. Now the tab background area remains at its full size from the start even if I have only 1 tab open. I prefer the old behavior and I'm not sure what userchrome setting I need to adjust in order to get back to it. The line that is causing the issue is as follows

  1. main-window {
 /*--tab-min-height: unset !important; */
 --tab-min-height: 38px;
 --tabs-lines: 8;     /* THIS LINE CAUSES THE PROBLEM */
 --tab_min_width_mlt: 186px;
 --tab_max_width_mlt: 186px;
 --tab-min-height_mlt: 38px;

}

I can reduce it to a lower number but when I do that I am stuck with the tab scrolling behavior that I don't want. Perhaps there is a setting to auto resize the tab area that I'm unaware of. I would appreciate any assistance. Thanks.

Asked by Zafaron 1 week ago

Answered by Zafaron 1 week ago

  • Solved

Firefox will no longer open when dbl clicked - Windows 11 v 22h2

Hi folks, I tried to open my Firefox browser today and nothing happens when I dbl click on the icon. I tried uninstalling / reinstalling, no change. On the uninstall wind… (read more)

Hi folks, I tried to open my Firefox browser today and nothing happens when I dbl click on the icon. I tried uninstalling / reinstalling, no change. On the uninstall window it gives you the option to use the Firefox refresh / repair facility which I clicked but there is no response from the programme. I read through the trouble shooting tips and tried to bring up the profile manager using the windows - run box (firefox.exe - p) but nothing happens. I have disabled windows defender firewall and I use Webroot Anywhere secure which I also disabled but still wouldn't run.

Could anyone suggest anything else I might try - thank you.

Ben

Asked by ben_phillips_jones 2 weeks ago

Answered by ben_phillips_jones 1 week ago

  • Solved

OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

  • Solved

How to clear all New Tab shortcuts?

I would like to have my own shortcuts on the New Tab page. So I've found out that I need to click Dismiss on every shortcut [here] . However, I have went on a lot of site… (read more)

I would like to have my own shortcuts on the New Tab page. So I've found out that I need to click Dismiss on every shortcut [here] . However, I have went on a lot of sites, which means I have to click Dismiss for a lot of sites.

My question is, is there a way to automatically clear all my shortcuts? Then I would be able to get an empty shortcut block which would allow me to create my own shortcuts.

Asked by Sham 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Accidentally used Close All Windows with 4 windows open, main window gone

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main windo… (read more)

I used Windows function to close all windows to close firefox. Big mistake. I had 4 windows open and for some reason, Firefox decides to only save 3. I lost my main window with a few hundred tabs open. I realized that when I opened firefox back up and immediately wanted to restore it using Recently Closed Windows, which usually works, but not this time, because it's been 4 windows. I backed up the sessionstore-backups folder but it seems like the "upgrade" files are too large for it to handle and the recovery files don't contain the missing window.

Help?

On Windows 11, latest version, lots of addons including tree-style-tab, so empty header tabs are in the file for my pinned tabs.

Asked by 437 2 weeks ago

Answered by 437 2 weeks ago

  • Solved

Firefox Lags When Typing

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. F… (read more)

When typing, Firefox will lag and not display the words until much later, making it hard to know what I'm typing. This applies to any app that I'm using on the browser. For example, I typed this whole paragraph before a single word appeared, and even then, it still took another 30 seconds to actually appear. I've already reset, refreshed, uninstalled and reinstalled, updated, everything like that. I have a couple extensions, AdBlock, Honey, WebRTC Lead Shield, and Return YouTube dislike. But I ran it in safe mode and the issue was still there. I'm running the latest version of Windows 11 if that makes any difference.

Asked by kysonty 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

"Copy Image" No Longer Works

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit). About three days ago I noticed that I can no longer paste images from Firefox directly into messaging p… (read more)

Currently in Windows 11 running Firefox Version 106.0.5 (64-bit).

About three days ago I noticed that I can no longer paste images from Firefox directly into messaging platforms. Didn't think too much about it, until today when I attempted to copy an image from Firefox into a graphics program (Affinity Designer) and what I got instead of the image was a string with the following text:

"C:\Users\squir\AppData\Local\Temp\1659928653877.webp"

I searched online and found that refreshing Firefox should fix the issue. It did not. Attempted to replicate in Chrome and Edge, was able to successfully copy images from both browsers. Attempted to replicate in other graphics programs: With Corel Painter, Inkscape, and Paint I was able to copy-paste from both Chrome and Edge, but not with Firefox.

Once again, I have refreshed Firefox, checked for updates in both the OS and browser, restarted the computer and the problem still persists.

Would appreciate any suggestions as to how I can fix this issue.

Asked by squirrelfire 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Disable Tab Search

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for… (read more)

Recently the V-like icon/button appeared at the right-hand end of the top line of my Firefox windows. This Tab Search could be invaluable to some, but I have no need for it. If I start to get too many tabs I just use another window. However, I click on it constantly when I intend to minimize the window. I have been clicking on the - icon/button in EVERY WINDOWS APPLICATION since Windows began, and as it has ALWAYS been the LEFT-MOST item in the UPPER RIGHT CORNER I haven't had to think about it in decades. But now it isn't the left-most, that is now tab search.

Please, please, PLEASE provide a configuration option to remove Tab Search from the top line.

Thanks!

Roy Harvey Cheshire, CT

Asked by RHinCT 3 weeks ago

Answered by TyDraniu 3 weeks ago