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  • Solved

How can I revert to a prior version of Fire

I am very unhappy after 2 weeks using the current version of Firefox 109.0.1.8427 on Win 10. Most of my prior add-ons are gone or do not work, even though Firefox shows … (read more)

I am very unhappy after 2 weeks using the current version of Firefox 109.0.1.8427 on Win 10. Most of my prior add-ons are gone or do not work, even though Firefox shows them as installed.

I can't live with this version; most of my prior add-ons are not accessible (no symbols to click on even though Firefox says they are installed). The others are missing or require me to access the application menu plus several more clicks, instead of single-clicking an icon on the Firefox header.

How can I get back to the prior version (without having to determine and save/restore everything else that changed in my Win 10 sysres since the current Firefox was installed)?

Asked by car-nuts 3 months ago

Answered by car-nuts 3 months ago

  • Solved

Can't setup Dropbox in Firefox

I tried to Connect Dropbox to my desktop, but the page would not load. Chrome has no problem loading the page. Could someone please let me know if they have the same … (read more)

I tried to Connect Dropbox to my desktop, but the page would not load.

Chrome has no problem loading the page.

Could someone please let me know if they have the same problem

Asked by noel_envode 3 months ago

Answered by noel_envode 3 months ago

  • Solved

Video does not play audio when I try to watch videos through duck duck go

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other brow… (read more)

I have tried watching videos through chrome and other browsers by searching something via duck duck go and watching that video on duck duck go, and it works on other browser so it must be specific to firefox.

Whenever I try to watch a video, in the drop down bar firefox select to mute audio for some reason. I then select 'allow audio and video' and refresh the page but the video is still muted for some reason. This also happens when I try to use other video sites. This has only started to happen recently in the past two days (and yes I am updated to the latest version of firefox).

Asked by bluejumper.2914 4 months ago

Answered by Terry 3 months ago

  • Solved

Random website popping up while using Firefox.

When browsing in some websites such as "facebook.com", "mozilla.org", "lenovo.com", I sometimes get a popup to this link, but I don't have any kind of extension that coul… (read more)

When browsing in some websites such as "facebook.com", "mozilla.org", "lenovo.com", I sometimes get a popup to this link, but I don't have any kind of extension that could be causing that I think. What would be a way to troubleshoot this so that I can prevent that from happening? It's really annoying and the site also seems really sketchy.

Asked by NotReallyEight 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

False https-requests?

Hello, Not sure exactly where the problem lies with this one. We have a local UrBackup server running, exposing its http-only web interface on http://hostname.local.domai… (read more)

Hello, Not sure exactly where the problem lies with this one. We have a local UrBackup server running, exposing its http-only web interface on http://hostname.local.domain:55414.

I can no longer browse to this address, Firefox responds with

Secure connection failed and the error code SSL_ERROR_RX_RECORD_TOO_LONG

Looking at the GET request, the scheme is set to https and there is only one request, no redirect.

I can however access the site fine by IP, http://192.168.x.x:55414, AND, by using hostname only, http://hostname:55414, letting Windows fill in our DNS suffix as the network is in an Active Directory domain.

I also have a local Apache server running on my machine, only listening on http on standard port 80. Accessing http://localhost is fine, accessing http://myhostname is fine, but accessing http://myhostname.local.domain again causes FF to switch to an https-request.

What makes me confused is that this behaviour is consistent across browsers, Edge, Chrome, Android on my mobile...

Using Bitdefender for AV/FW, disabling it makes no change.

Tried downloading an older version of Firefox (89) and it does NOT show the same behaviour, URLs load as plain http.

Finally, I tried to add test.subdomain.com as a zone in our DNS and add an A record for the IP of the UrBackup-server, and voila, Firefox requests that site as http without complaining!?

Has the global browser market collectively decided that non TLD:s can no longer be accessed using http, or am I overlooking something obvious?

Best regards Alexander

EDIT: I originally included "false HSTS-requests" in the subject, before realizing that this came from FF redirecting to 443 on my local machine, which has a docker instance listening on that port but using a cert for our public domain, not our local one.

Asked by alexander76 3 months ago

Answered by cor-el 3 months ago

  • Solved

FF is preventing me from accessing a website and fix instructions dont seem to apply

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more informati… (read more)

Via google search, I clicked on https://company.bk.com/pdfs/nutrition.pdf, where it said: Invalid SSL certificate Error code 526 Visit cloudflare.com for more information.

[FYI, I don't care, but I never heard of cloudflare.]

I then click on 'additonal troubleshooting information.' on this failure page where it says:

Error 526 occurs when these two conditions are true:
   Cloudflare cannot validate the SSL certificate at your origin web server, and
   Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

So I go to Settings>Privacy and Security. First, no Overview tab. But under enhanced tracking protection, I have Standard selected and with strict one of the options, I think I'm where I supposed to be NO!. So I search for SSL, and there are no hits.

Thus I am in a total failure state, unable to do what should have taken 1 minute to easily find out!

WHY CAN'T I JUST TURN THIS OFF FOR THIS ONE INSTANCE???? I mean, it's Burger King, and all I NEED NOW is nutritional info for what I just ate and there is no way on that results page to temporarily turn off the problem. Cloudflare? CloutFailure is more like it. They have taken my choice to choose!

This so frustrating, such a simple thing, why isn't there something to temp turn off?

Asked by ChrisG 3 months ago

Answered by cor-el 3 months ago

  • Solved

Can't Block Autoplay

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance). I we… (read more)

I've blocked Autoplay (Audio & Video) for *all* Web sites via the settings menu, but videos still continue to play automatically (abcnews.go.com, for instance).

I went to config:about, and made all the suggested changes I found in Mozilla support. Autoplay seems to be blocked now, but at the expense of Firefox going into an endless loop trying to load and play videos. While in this loop, Firefox is eating up 20% of my CPU sources, which comes to close to making my PC unusable.

I have Firefox 109.0.1, 64-bit.

This has been a chronic problem ever since I've used Firefox. Someone needs to take a MUCH deeper dive into why we can't block autoplay.

Asked by upom123 3 months ago

Answered by upom123 3 months ago

  • Solved

Middle mouse button click, new tab opened AND switched to that tab.

Hi, Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It… (read more)

Hi,

Is this new feature? Once I click on link with middle mouse button, that tab is opened and switched to it. Previous firefox versions only opened tab and thats it. It is very frustrating. I want open multiple tabs and then view those tabs. Now I have to, suppose I have 5 links listed in webpage:

I middle mouse 1st link Then I have to return to my previous page I middle mouse 2nd link Then I have to return to my previous page I middle mouse 3rd link Then I have to return to my previous page I middle mouse 4th link Then I have to return to my previous page I middle mouse 5th link Then I have to return to my previous page

If it is new DEFAULT, then please make ant option to switch back in about:config, thanks!

Asked by kirsciukas 3 months ago

Answered by Terry 3 months ago

  • Locked

can't log in to sertain site

Locking this thread.Please continue here: [/questions/1404866] TO Paul In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this c… (read more)

Locking this thread.
Please continue here: [/questions/1404866]
TO Paul

In the address bar red cross padlock sign,when i get adult vaction forum up try to sign in, this connection is not secure logins entered here could be compromised. Up to month ago was able to go on this site, have been for years, been on holiday with this firm for years.The administrator for the site gave me new susername and password still can't get in.

      WYN

Asked by wynford1 3 months ago

Last reply by cor-el 3 months ago

  • Solved

Support page contains Chinese characters and ....

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox fro… (read more)

In trying to solve my problem, I am going from bad to worse! Embarrassing! Screenshot of Chinese character issue is attached. Also, when I try to sign into Firefox from that page - https://support.cdn.mozilla.net/hi-IN/questions/1381354 - I am blocked from signing in. Somehow I am signed in now, but not sure how. duh! So first, the Chinese characters I need to solve, THEN have a question about an issue with mailto - no gmail default option. I have legacy handlers downloaded, kindly provided by jscher2000. Thank you! Do I drag his legacy handlers into my profile, if I am able to do so? I have tried all other suggestions on this problem. I really hope not to have to start anew with Firefox, because I have years of settings I am afraid I will lose. (Know it is doable, but I am a coward, as well as stupid, apparently.) Thanks in advance.

Asked by LSR 4 months ago

Answered by cor-el 4 months ago

  • Solved

Firefox Bookmarks

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not boo… (read more)

I cleared cache, junk, and history from my computer, and now I have no bookmarks on Firefox, and when I bring up the restore option it give me several options but not bookmarks. Can someone please help me to restore them. Thanks

Asked by SPete 3 months ago

Answered by cor-el 3 months ago

  • Solved

why did firefox suddenly start asking for primary password after update?

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary … (read more)

I have never used a primary/master password. I updated to 109.0.1 on a computer that had not been used for a few weeks. I do NOT sync FF on any computer. "Use Primary Password" is NOW checked on this 2nd computer. (never used or needed before) In order to try to change this, I was required to enter my password. When I enter the password I use to access mozilla support (the only FF password I have ever had), nothing happens and I do not get any options, i.e., forgot password. I have never been requested to enter a password on any computer (to access FF; only to reach mozilla support.) On my primary computer, "Use Primary Password" is not checked, as it should not be. Thanks in advance.

Asked by LSR 3 months ago

Answered by cor-el 3 months ago

  • Solved

Addon icons have disappeared!

There used to be icons for the few addons I use like AdBlock Utlimate. Now with Firefox 109.0 in OpenMandriva Linux v. 23.90 and 23.01 or with Firefox 109.0.1 tar.bz2 fro… (read more)

There used to be icons for the few addons I use like AdBlock Utlimate. Now with Firefox 109.0 in OpenMandriva Linux v. 23.90 and 23.01 or with Firefox 109.0.1 tar.bz2 from Mozilla website they are gone. Problem occurs with Ublock Origin and the DeepL Multi-translate addon also. (I use AdBlock Ultimate or Ublock Origin, not both at same time.)

I do not know if this is something in Firefox or something in OpenMandriva Linux but would like to find out soon if possible.

The only work around I have is to use an old profile. My best guess is that profile may be from time of v. 103-104 or there about.

Asked by benbullard79 3 months ago

Answered by Terry 3 months ago

  • Locked

After downloading latest Firefox, restored bookmarks, but all are still missing.

bold textAfter downloading latest version of Firefox, lost all bookmarks. Followed instructions on restoring, window showed all restored, but all are still missing. … (read more)

bold textAfter downloading latest version of Firefox, lost all bookmarks. Followed instructions on restoring, window showed all restored, but all are still missing.

Asked by Przybyro 3 months ago

Last reply by Paul 3 months ago

  • Solved

How to disable or configure 3 fingers tap behavior

Hi, I'm running Firefox 109 on Win11 on a recent lenovo laptop with touchpad gesture and I can't find the way to disable a 3 fingers tap behavior specific to firefox. I… (read more)

Hi, I'm running Firefox 109 on Win11 on a recent lenovo laptop with touchpad gesture and I can't find the way to disable a 3 fingers tap behavior specific to firefox.

I want 3 fingers tap to only open link in a new tab (mouse middle click) witch is working fine and match win11 touchpad gesture setting.

But in firefox, when I'm not exactly on a link, the 3 fingers tap is giving me a round with 2 vertical narrows and a dot (see screenshot below), and then any touch on the touchpad is scrolling the page, really fast if swiping vertically, or slowly if swiping horizontally.

I can't find any about:config parameter about this behavior. I found a lot of discussion about 3 finger swipe on Mac computer but nothing specific to three finger tap and scroll (Like Here or Here)

If someone has any clue, or just the name of this function that I could look for it, I can't translate it right to find anything. Thanks a lot

Asked by Sablotin 3 months ago

Answered by cor-el 3 months ago

  • Solved

Sync doesn`t sync my tabs

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookm… (read more)

Sync is a nightmare. It is so unintuitive! What exactly would be wrong with having separate Export and Import buttons for each of Settings, Addons, Tabs, History, Bookmarks, etc? I have a desktop box and a newer laptop I wanted to get up to date. I pressed the Sync button on the desktop ... By the way, there`s a link below that reads "Connect another device" ... Connect where? Someone is designing these interfaces who has absolutely zero imagination. Anyways, I signed off, moved the ethernet cable to my laptop, signed in, pressed Sync, and voila!, I got my Bookmarks, at least. But I have no idea how to get my tabs and windows. I tried with a "download link" something or other, but it seemed to assume I was sync-ing to a phone, and didn`t work. Any way to get my tabs?

Asked by Dan_W 3 months ago

Answered by cor-el 3 months ago

  • Solved

I need to hide my email from the right side menu.

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have… (read more)

I've the same problem as https://support.mozilla.org/questions/1317794#question-reply but after following the steps for the solution, it doesn't work for me. Does it have to do with all updates since this question was answered? I've created the chrome folder. I've created userChrome.css file and added the following without "`" marks in it and saved it and restarted firefox after changing the toolkit.legacyUserProfileCustomizations.stylesheets = true . ```

@namespace url("http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul"); /* only needed once */

#appMenu-fxa-label > .toolbarbutton-text { visibility:hidden !important; }

```

It doesn't work for me. Please have a look.

Asked by r33sch 3 months ago

Answered by cor-el 3 months ago

  • Solved

I need help.

Hello, I am contacting you guys in hopes of a fix of the removing the following certificate not going away despite me deleting it in certificates. When deleted it appears… (read more)

Hello, I am contacting you guys in hopes of a fix of the removing the following certificate not going away despite me deleting it in certificates. When deleted it appears again when I restart Firefox. "Your browser is being managed by your organization".

Note I believe its from threat protection from NordVPN, however, I deleted NordVPN and threat protection and all the remnants with an App Shredder for this to still be here.

I am using Firefox version 109.0.1 and MacOS 13.2 (22D49) (i'm using a m1 macbook air)

I have tried manually deleting it multiple times and using the following terminal command recommended to me from someone on reddit.

(Said terminal code I tried) sudo defaults write /Library/Preferences/org.mozilla.firefox EnterprisePoliciesEnabled -bool FALSE

None of this worked. Hopefully there's a fix.

Asked by ghost 3 months ago

Answered by Terry 3 months ago

  • Solved

Jump down more than 1 findbar hit (e.g. 10 hits down)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, th… (read more)

I realize that the page I am using findbar to search from reloads and scrolls to the top using some Javascript so that when I return to the searched page from a popup, the last search item is no longer focused when I come back so (or press F3 or Ctrl G) e.g. if I found the 29th hit, then I have to click down 30 times to get to the next search hit.

I tried using add-in Luminous to disable the reload/scroll to top of the page that I am searching but failed. It is a complicated add-in.

Is there any way to jump say 10 hits down at once?

Asked by Timtak 4 months ago

Answered by cor-el 3 months ago

  • Solved

internet download manager

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in po… (read more)

using firefox version 109 and my internet down load manager no longer works, it works in other browsers but not since updating firefox. not sure if i was successful in posting this request prior to this one so will give it another try. thanks

Asked by pitbulls9 3 months ago

Answered by pitbulls9 3 months ago