Firefox Support Forum

Everything was fine till today. Smarkets website looks like crap and only this one. What's interesting, it looks all right when I untick allow pages to use their own fonts button. That's strange. Unfortunately, the rest of website do not look good. I cannot use Smarkets anymore as this is just unreadable. Please compare the same website open i FF and Chrome.

Hi, can i somehow see which addons affect a currently open site? only with Firefox connected to my Sync a specific website turns darkmode and is almost unusable, i already started firefox in save mode without addons, the site is still dark

sadly i cant post the website because its only reachable via Company login, it is a Normal website from a multi million dollar company and its normal on every other Computer except mine

On windows 7, since ff v85.x when opening a second, third, etc FF window, each time main window refreshes, focus changes from current child window to main window. It's very annoying, because news are updated every 5 minutes: (Page: www.lanacion.com.ar )

A recent Firefox update resulted in failure to bring up the Windows Live Mail New Mail Window when the Mail Icon is clicked in Windows 7. I looked in Options and see that WLM is the preferred mail app. How can this be fixed ?

Dan

I am trying to use the dictation feature on word (onedrive.live.com document). Firefox does not list the microphone, the webpage says I need to click on the locked icon (next to the URL). The microphone is not listed, in addition there is not a way to whitelist sites in the privacy settings.

There is no way to get the microphone working for the dictation feature in word on microsoft office online.

When I go to a web page which is a PDF, the web page used to load as a PDF. Now there are 2 tabs, one is blank and has an address which refers to the PDF location, and the other is a PDF saved to the Temp folder (eg. file:///C:/Users/USER/AppData/Local/Temp/some_PDF.pdf)

My preference is: www.some_website/some_PDF.pdf

This is because I save the tabs, and the next time I use Firefox, the temporary PDF is not loaded anymore. As well, I prefer 1 tab instead of 2.

Where is the setting to adjust?

Hi everyone,

After the 85.0.0 update and still now with 85.0.1 and 85.0.2 firefox crashes. It's usually happened with clicking a link that'll take action outside of firefox (not a url link but a download attachment link in gmail or a print link). I've also had it happen with placing links from the search bar to the bookmark bar, and just recently opening up the 'show all bookmarks' window.

It'll hang, i won't be able to click anything, and then it'll give me the 'close window' screen. It's never fully crashed and given me an error message. I start up firefox again, restore the session and everything is back to where it was.

I've tried refreshing. I've tried creating a new profile. I've tried uninstalling and downloading 85 direct from mozilla. Nothing seems to be working. I'm going to see how it does for a bit in safe mode, but all the add-ons I have I've had way before the 85 update and all of them are recommended by mozilla.

I'm all ears (eyes?) for solutions!

Verification by email is a real pain in the ass if I wanted pain in the ass I was left with chorme or edge possible that you only have to copy the worst of the worst ... at least give the option to disable this crap

Hello,

I had a 300mpbs connection for download, but was never able to get past 200mbps. But now today, on installing a 1gig connection, I still cannot get past 200mbps. The installer blamed it on my PC's network card. But I just ran the same speed test with Microsoft Edge 64-bit, and I was able to get past 600mbps. So clearly, this problem is isolated to Firefox.

I am using the latest Firefox 32-bit. I have no addons installed. I am running Firefox on Windows 7.

After typing this post, I thought the 32-bit Firefox was probably causing the issue, so I installed the Firefox 64-bit, and the speed increased by 50mbps to 250mbps.

Thank you.

Hello,

Just updated after a long time from 66.0.5 -> 72.0.2 -> 86.0. This is what FF wanted to do for some unexplained reason so I just let it.

Now when I open a new tab in an open window I get a white screen and nothing works. Entering a URL in the bar or pressing any of the buttons like home does nothing whatsoever. Just a blank white screen.

This is why I LOATHE updating anything! The odds of breaking something that was working perfectly is VERY high. Proved the point once again. I used to let FF update itself and then got burned by the Quantum update that trashed ALL of my open session windows. Turned auto-update OFF after that so that could manually grab and save a copy of the profile BEFORE any update happens.

So how do I fix this or is it a legitimate BUG that should be reported (and how to do same)?

Thanks, Steve

I've been trying for some time to determine why my main Firefox profile, the profile I use most of the time, has a lot of trouble when I use Google Street View. The Street View screen essentially freezes when I try and use it. But, taking a tip from Firefox help I opened up a new profile in a new browser. When doing so, the existing Google Street View problem disappeared completely in the new browser. I call my new profile in the new browser my second Firefox browser to use. My question is, can someone explain why the problem disappears in my second Firefox browser? Looking at the options window when I open the Firefox menu, I see a few differences between the two browsers. The big difference is the second browser has much less applications in it. It has 7 applications where as my first browser has 21 applications. Is this the possible reason why the second browser doesn't have the problem that my first browser does? If so, how can I delete some of the applications in the first browser to see if that is the problem? I'm trying NOT to refresh my first Firefox browser as refreshing Firefox caused much problems for me in the past. And, it seems some Firefox aficionado's do say use caution when using a refresh. So, can someone please explain why the one browser, the new second browser, is void of the problem that plaques my first or original Firefox browser? Thank you.

I am afraid that I am very confused about the changes to this site. Are the FAQs the only way to learn about the changes, or is there some documentation I am not presently seeing?

In addition, what happened to my older account on this site?

And where exactly are all the other posts, like I would expect to be seeing as if it were a regular forum platform?

Maybe I am more than confused. Maybe I am completely lost. Yes, my own stupidity might be a major factor for this confusion I am guilty of!

I have noticed in my options section that I can specifically pick what I want. But, looking at it from a computer performance point of view (computer speed) which settings are best? In the browsing category what should I select? There are more than a few options there. Which ones do I need for good computer performance? And which ones should be not used? In the applications category what selections should I pick? There are currently many-many selections there. Are all of them needed or required? Would it be advantages to remove some? Hopefully someone can help? Thank you.

bold textI recently chose to accept firefox suggestion to upgrade my account and now I'm not recognized anywhere and have to type everything as if I am a new customer, etc. How can I go back to my former setting?

When I turned on my computer today there is now a green, puzzle piece button placed at the end of my searchbar. See attached When I click on it it says Polly. What is this for ? Why is it showing up now? Do I need it? I'm running Waterfox Classic, but there was no support tab for Waterfox, only Firefox, that's why I had to post the question here. Thank you

Good Morning

Today I had to repair Firefox and after restarting, I felt a strange scrolling sensation, it was not the normal Firefox scrolling, I even thought I had openend the wrong browser...so I went check about:config , and found some values where changed as new default values:

general.smoothScroll.mouseWheel.durationMaxMS 200 general.smoothScroll.mouseWheel.durationMinMS 50

I tought it was me the problem so I installed an older version of Firefox (80.0) in order to compare, and found a normal scrolling and those values:

general.smoothScroll.mouseWheel.durationMaxMS 400 general.smoothScroll.mouseWheel.durationMinMS 200

I think this is a mistake from devs, if i wanted to have horrible scrolling, I could just use Edge instead of Firefox, could you please bring the original scrolling back to Firefox?

Thanks