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lost bookmarks and saved passwords

i lost my bookmarks and saved passwords data saved in my account by resetting the password. Please help me how to get my bookmarks and saved passwords data. … (read more)

i lost my bookmarks and saved passwords data saved in my account by resetting the password.

Please help me how to get my bookmarks and saved passwords data.

Asked by rk.gone 3 weeks ago

Last reply by Randy C. 1 week ago

Bookmarks have stopped syncing from Android phone to PC

Hello, as of this morning, none of the bookmarks I save on my android phone are syncing across to my PC. When I open my PC, I can see that sync is still working (as all o… (read more)

Hello, as of this morning, none of the bookmarks I save on my android phone are syncing across to my PC. When I open my PC, I can see that sync is still working (as all open tabs on my phone are showing as open on the Tabs Pickup screen). I can see that several pages I bookmarked yesterday have saved without issue, so this is something that's happened today. I have my PC set to clear history whenever I close the browser, but I've manually cleared all history and cache. I've also manually synced. I've gone into settings and checked that Bookmarks are still selected as one of the things to Sync.

I have gone to about: sync-log and this is what I see:

Name Size Last Modified File:addonsreconciler.json 7 KB 22/03/2023 10:40:29 File:bookmarks.sqlite 1568 KB 22/03/2023 10:40:14 changes 22/03/2023 10:44:44 failed 22/03/2023 10:44:44 logs 22/03/2023 10:12:34 toFetch 15/03/2023 10:02:00

Can anyone help? I've been using Firefox for years on my PC, but have only recently started using the Firefox app on my phone and I love the sync feature. Many thanks.

Asked by JLH 1 week ago

Firefox Unable to Sync

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen secu… (read more)

I have been using Firefox 52.9.0, and I know it is outdated but it still synced until a few days ago at least. Then the other day I updated my password to strengthen security. After that, I am unable to sync anymore. Is there a way to fix it? I need to continue to use Firefox 52.9.0. Please note that I do not need to be told about security issues as I am aware of them well enough.

I get the following message when I try to make Firefox to sync:

> Blocked by Content Security Policy

> This page has a content security policy that prevents it from being loaded in this way.

> Firefox prevented this page from loading in this way because the page has a content security policy > that disallows it.

Thank you.

Asked by Trinary Star 1 week ago

Last reply by Trinary Star 1 week ago

All Data gone after Windows Reset

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data i… (read more)

I have a feeling I know the answer, but wanted to confirm. Due to unforeseen circumstances, I had to reset my PC. Upon doing that and downloading Firefox all of my data is gone. Bookmarks, saved logins, etc. all gone. I thought once I logged into my Firefox account everything would be there. I've logged into my account on other computers in the past and all my stuff was there but not this time. Now it's saying all of my stuff (profiles, etc) was created today. Is my stuff really gone forever? I thought the whole point of the Firefox account was so I could just login and have everything sync.

Asked by HoennMaster 1 week ago

Last reply by HoennMaster 1 week ago

Firefox Mobile Won't Sync to Desktop

Hello, I have a set of passwords on Firefox mobile (iOS 16.3.1 and Mozilla Firefox 110.1 (28420)) that I am trying to sync with my desktop version of Firefox, however, no… (read more)

Hello, I have a set of passwords on Firefox mobile (iOS 16.3.1 and Mozilla Firefox 110.1 (28420)) that I am trying to sync with my desktop version of Firefox, however, none of the

The logs on desktop in "about:sync-log" show "error-sync-1679324467306.txt"

I believe I have tried absolutely everything there is to try in the help articles and forum here. Both devices are indeed signed into the same account.

Thanks for any assistance.

Here is the link to the logs: <iframe src="https://pastesite.org/view/embed/3134a0ba" style="border:none;width:100%"></iframe>

Asked by brianschool 1 week ago

Sync resetting when adding new device

Every time I connect my account on another device to sync up, it totally resets extensions and new tab shortcuts on ALL of my devices. It keeps my bookmarks, theme and w… (read more)

Every time I connect my account on another device to sync up, it totally resets extensions and new tab shortcuts on ALL of my devices. It keeps my bookmarks, theme and what extensions are installed, but again all of my new tab shortcuts and my extension are reset, which is a pain in the rear for extensions like NoScript and taking the time to rebuild all of the new tab shortcuts.

Is there any way to set a device as the primary to push out to others or download those settings to avoid having to set them up again?

Asked by T Bone 1 week ago

Firefox update problem.

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111… (read more)

Fix the problem your latest install caused. Today's update has resulted in the following error: Platform version 110.0.1 is not compatible with mini-Version > = 111.0 and maxi-Version < = 111.0 The result is I can no longer access the internet through Firefox.

Asked by bottom-susan 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

lost passwords etc

I refreshed firefox as it was not loading webpages, then it didn;t save my passwrds etc, asked me to sign in and I signed in with maybe a different email address, what ca… (read more)

I refreshed firefox as it was not loading webpages, then it didn;t save my passwrds etc, asked me to sign in and I signed in with maybe a different email address, what can I do

Asked by sheilastocking 2 weeks ago