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Firefox updates

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need t… (read more)

Hello I am presently running OS10.9.5 on a MacMini from 2013 because there are some expensive programs on there that I will lose when I update the OS. I now know I need to do that regardless. My question is: What OS version should I upgrade to for a secure version of Firefox and, MOST IMPORTANTLY... will my Comcast email account and bookmarks be carried into the upgraded Firefox browser? Thanks. a concerned Gary Bellucci

Asked by Gary B 4 months ago

Last reply by James (On Vacation) 4 months ago

Firefox Generated Pop-ups

A couple months ago I started getting pop-ups from Firefox notifying me of e-mail messages in my AOL tab. The pop-ups appear randomly, and do not cover all e-mail mess… (read more)

A couple months ago I started getting pop-ups from Firefox notifying me of e-mail messages in my AOL tab.

The pop-ups appear randomly, and do not cover all e-mail messages, only what appears to be random ones.

The pop-up appears in a generally black box. Firefox in the upper left corner, and then some variant of an e-mail message from my in-box.

The message (pop-up) even appears in the log-in window, when I have locked the computer and have yet to re-sign-in.

I believe I have my Firefox pop-up parameters correctly set.

So AOL or something in Windows-10??

Just a little annoyance................

Asked by Richard.GG.Reynolds 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

I have found a malware in your last mozilla update software

Good morning, Today I have formatted my computer. So, next step is install all the software I use. I use your app and when I reinstalled, I received your advice to upda… (read more)

Good morning,

Today I have formatted my computer. So, next step is install all the software I use. I use your app and when I reinstalled, I received your advice to update mozilla. I have download the file and I usually check with virus total the link and the file. Your link is ok but the file have a malware.

I'm sorry but how I can trust in your downloads and advices?

Thanks

Asked by mpineda 4 months ago

Last reply by James (On Vacation) 4 months ago

Virus issues

I don't know what happened I was just doing my normal stuff then all of a sudden I get a virus notifications from Firefox I had did a verification that I'm not a robot af… (read more)

I don't know what happened I was just doing my normal stuff then all of a sudden I get a virus notifications from Firefox I had did a verification that I'm not a robot after that that's when the virus notifications started can you see if you can do a virus skin for me that will be amazing if you can do that.

Asked by alphamaste87 4 months ago

Last reply by James (On Vacation) 4 months ago

ad blockers how to turn off so I can watch youtube

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in se… (read more)

Hi! This just started today. Not a problem before but...there is some ad blocker that won't let me watch you tub videos on my computer. I've tried fumbling around in settings, privacy, ad blockers etc but not finding the magic button. Any suggesions I'm on a windows 11 pc, using firefox and Gmail suite apps

Asked by Carol Duffy 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox not recognizing that Number Lock is on

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never e… (read more)

For a long time, while the Number Lock light is "on" on my keyboard, Firefox does not recognize that it's on. This should be a basic binary. 0=0, 1=1. 1 should never equal 0.

I have to got into another program and type numbers there to get it to work. But it doesn't last. I hate it when I'm trying to do something quick and I have to fight with something that I should NEVER have to fight with.

How to I get Firefox to ALWAYS recognize that Number Lock is on when it is on?

Asked by vkk4 4 months ago

Last reply by cor-el 4 months ago

I have an ad that keeps opening the website for it every second.

I have a website that keeps opening every second, opening multiple tabs and will knock me out of what I am doing. How can I I block this website? I am not interested in… (read more)

I have a website that keeps opening every second, opening multiple tabs and will knock me out of what I am doing. How can I I block this website? I am not interested in it and have never signed up for information from it.

Asked by tsiegle122100 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

What is this? It blocks me from opening the Lowe's website, and others

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server. Reference #18.bb293417.173551281… (read more)

Access Denied You don't have permission to access "http://www.lowes.com/pl/door-hardware/aluminum/4294766248-4294855130" on this server.

Reference #18.bb293417.1735512814.a2a558a

https://errors.edgesuite.net/18.bb293417.1735512814.a2a558a

Asked by o.dubhlaoich 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

malicious website

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL. … (read more)

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

Asked by rhalper 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Nearly unique fingerprint

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized… (read more)

When using Eff fingerprint test https://coveryourtracks.eff.org/ it shows a nearly unique fingerprint for FF for version 133. How can this be corrected to show randomized fingerprint ?

Asked by burjet 5 months ago

Last reply by burjet 4 months ago

Permission to buy online using Rakuten

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Fi… (read more)

I just set up a Rakuten account which alllows me to buy things on line. Mozilla-Firefox won't let me buy through this website (i.e., the Rakuten website). How do I get Firefox to allow me to do what I want. I have no idea which version of Firefox I'm using. I'm assuming that its fairly recent.

Asked by velvul2 5 months ago

Last reply by Paul 5 months ago