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Black Lines all over the place!

I have suddenly got thick black lines round all text boxes, and the toolbar at the top. I can hardly see facebook for them. Would this be an update causing this? And how … (read more)

I have suddenly got thick black lines round all text boxes, and the toolbar at the top. I can hardly see facebook for them. Would this be an update causing this? And how can I get rid?

Asked by sherbetstraws 1 hour ago

Last reply by ManuFX 1 hour ago

Jumbled text

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It d… (read more)

Every so often when I am browsing and go onto a website the text becomes all jumbled as if it can't read the font properly. This has only started happening recently. It definitely seems to be a font issue as when I copy the text and paste it into a document it reads perfectly and if I close the browser then open it again the text is back to normal. It seems to happen after I've been using the browser for a while.

Asked by richard192 1 month ago

Last reply by richard192 1 hour ago

Firefox freezes every few minutes for 10-15 seconds, even in Safe Mode. Task Manager shows one or two of firefox's sub-tasks as "Not responding" and CPU at 100%.

Pretty much title. Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all ext… (read more)

Pretty much title.

Since about two weeks when I open firefox the browser freezes every few minutes for 10-15 seconds. Launching firefox in Safe Mode or disabling all extensions didn't help. When I open Task Manager during freezes it shows that Firefox is "Not responding" and when I open sub-tasks it's usually one or two causing the problem. When I close those either firefox closes completely or youtube or reddit crashes, leading me to believe it's something with those sites? Refreshing or reinstalling firefox hasn't helped. I'm on Windows 10 (all updates installed) and Firefox 84.0.1 (x64) as of the time writing this.

I hope someone can help and suggest something. I would hate to switch to another browser, but the problem has become unbearable.

Asked by Paul 2 months ago

Last reply by Paul 7 hours ago

  • Solved

Firefox "Print Preview" has disappeared from the File menu in 84.0.2

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgradin… (read more)

Firefox "Print Preview" has disappeared from the File menu in 84.0.2; all I have now is "Print", which brings up a Microsoft Edge style print dialog. Is this an upgrading error, or is it just the way Firefox will be now?

Asked by firefox1202 1 month ago

Answered by jscher2000 1 month ago

  • Locked

is it safe to delete "app.normandy" in about:config? It over rides Do Not Install Studies preferences.

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate … (read more)

I am alarmed to learn from moderator Cor-el that FF installs a back door on my browser to load studies even after I specifically set my FF preferences to NOT participate in any study. Under Privacy and Security > Firefox Data Collection and Use, I unchecked the box to DISALLOW studies. ~ I am NOT enrolled in any study according to about:studies ~

--> How can I stop this? Can I delete all these "app.normandy."options in the about:config window without breaking the browser? Or do I set all or some to False? I am not a programmer. I would appreciate a lay person explanation.

~ The bigger question: Why is Firefox is inserting these 'studies' surreptiously irregardless of the options I set? ~

I deliberately stopped installing upgrades after v.84 to avoid problems caused by unannounced changes to functionality and the interface. Especially after the terrible changes to the print function which I encountered using another computer. But this disruptive, unwanted Print experiment appeared on this PC, despite not updating.

Thank you to the helpful moderators who can identify which about:config options we can change to false to roll back changes. However, it is not beneficial to make us waste hours to hunt these down.


"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria."

app.normandy.api_url https://normandy.cdn.mozilla.net/api/v1 app.normandy.dev_mode false app.normandy.enabled true app.normandy.first_run false app.normandy.last_seen_buildid app.normandy.logging.level 50 app.normandy.migrationsApplied 10 app.normandy.onsync_skew_sec 600 app.normandy.run_interval_seconds 21600 app.normandy.shieldLearnMoreUrl https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL true app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020 true app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1 true app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting true app.normandy.startupRolloutPrefs.doh-rollout.enabled true app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold 1896163212345 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled true app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list [{ "name": "comcast", "canonicalName": "doh-discovery.xfinity.com", "uri": "https://doh.xfinity.com/dns-query" }] app.normandy.startupRolloutPrefs.network.preload true app.normandy.startupRolloutPrefs.print.tab_modal.enabled false app.normandy.user_id 9893538f-07be-4513-8265-9124f1f967ff

Asked by plew29881 1 day ago

Last reply by jscher2000 1 day ago

Firefox very slow (vs Edge)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search … (read more)

Long time Firefox user here - been on from the start (about 2005), and don't want to switch because I love some features like the Panorama View extension, Context Search extension etc, and it's always been a great browser.

Recently though (not sure if it's just recently, or I've only just noticed), it's so slow. I tried a brand new profile, no extensions, no settings changes, and it's the same. Example loading times:

bbc.co.uk/news Firefox: 14s Edge: 2s chess.com Firefox: 19s Edge: 4s chess.com play vs computer Firefox 38s Edge 2s

https://youtu.be/er9jBysL0vEFirefox vs Edge (YouTube)

So it's not my profile settings or extensions.

BUT, I tried it on a different user profile on the same computer (Switch User from the Windows Start menu), and it's fast!

Why is this, and what do I need to do on my user account to speed Firefox up (keeping my same Firefox profile)?

Thanks in advance.

Asked by Rhys 1 month ago

Last reply by Rhys 1 day ago

  • Solved

PDF Viewer Toolbar Toggle

Hi. Is there a way to create a shortcut-key toggle to make the PDF Viewer toolbar appear and disappear? I've implemented the CSS code for removing the toolbar altogether… (read more)

Hi. Is there a way to create a shortcut-key toggle to make the PDF Viewer toolbar appear and disappear? I've implemented the CSS code for removing the toolbar altogether, but some key features require the toolbar. Hope there's a way to get this done. Thanks a lot!

Asked by Hithesh 2 months ago

Answered by Hithesh 2 months ago

What is the purpose of "app.normandy" in about:config - can I set all to false?

Mozilla Firefox keeps rolling out changes to functionality and the user interface without notification, as well as altering my user preferences. A set of about:config p… (read more)

Mozilla Firefox keeps rolling out changes to functionality and the user interface without notification, as well as altering my user preferences. A set of about:config preferences that start with "app.normandy" seem to have something to do with installing these on my Windows 10 system. I did NOT enroll in any FF studies. So, it is odd that there seems to be outside manipulation . I am not a programmer. I would appreciate a lay person explanation.

"Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria."

app.normandy.api_url https://normandy.cdn.mozilla.net/api/v1 app.normandy.dev_mode false app.normandy.enabled true app.normandy.first_run false app.normandy.last_seen_buildid app.normandy.logging.level 50 app.normandy.migrationsApplied 10 app.normandy.onsync_skew_sec 600 app.normandy.run_interval_seconds 21600 app.normandy.shieldLearnMoreUrl https://support.mozilla.org/1/firefox/%VERSION%/%OS%/%LOCALE%/shield app.normandy.startupRolloutPrefs.browser.partnerlink.useAttributionURL true app.normandy.startupRolloutPrefs.browser.toolbars.bookmarks.2h2020 true app.normandy.startupRolloutPrefs.browser.topsites.experiment.ebay-2020-1 true app.normandy.startupRolloutPrefs.browser.topsites.useRemoteSetting true app.normandy.startupRolloutPrefs.doh-rollout.enabled true app.normandy.startupRolloutPrefs.doh-rollout.profileCreationThreshold 1896163212345 app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.enabled true app.normandy.startupRolloutPrefs.doh-rollout.provider-steering.provider-list [{ "name": "comcast", "canonicalName": "doh-discovery.xfinity.com", "uri": "https://doh.xfinity.com/dns-query" }] app.normandy.startupRolloutPrefs.network.preload true app.normandy.startupRolloutPrefs.print.tab_modal.enabled false app.normandy.user_id 9893538f-07be-4513-8265-9124f1f967ff

Asked by plew29881 3 days ago

Last reply by plew29881 2 days ago

  • Solved

Does Firefox use something in Google services?

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found … (read more)

I stopped using Chrome a while ago and I use, ahem, Bing for searches. Sometimes, when I click on a link I get a "404. That’s an error. The requested URL was not found on this server. That’s all we know." while using Firefox. I copy the link and paste it into the browser Edge and the site comes up no problem. Does firefox used a cached version of Google while Edge does not? Is there a way to resolve this?

I decided to stop using Google some time ago so made the full time change to Firefox and a different search engine. A tad bothersome that Google is still there. Not really interested in going to MS Edge...

Asked by mojotre 1 month ago

Answered by cor-el 1 month ago

  • Solved

Printer using system dialog box

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for t… (read more)

Apparently Mozilla did an update and not it defaults to it's own printer dialog box. I hate it. There is a link to use the system print dialog box but it only works for that specific print job. I can't find a setting to force Firefox to always use the system printer dialog box. Anyone know how to fix this? It's enough to make me stop using the browser becasue thr Firefox dialog box sucks.

Asked by contact409 1 month ago

Answered by jscher2000 1 month ago

White banner complety covers my menu bar and the only way to fix it is to reboot

A white bar completely covers the top of the browser. It is if the menu bar has disappeared. If I try and click where the menu bar should be I click right through the win… (read more)

A white bar completely covers the top of the browser. It is if the menu bar has disappeared. If I try and click where the menu bar should be I click right through the window to the other open applications below.

This has happened a few times and the only way to remedy it is to reboot the machine.

Image attached.

Any idea what is happening?

I am running firefox on windows 10 Version 84.0.2 (64-bit) (latest available)

Asked by mikejstevens 1 month ago

Last reply by FredMcD 3 days ago

  • Solved

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 1 month ago

Answered by jscher2000 1 month ago

Disabling the mediabanner/popup thing

Hi, I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and … (read more)

Hi,

I'm trying to disable the media popup in windows 10, which appears when you lower your volume or skip a song or anything (see added image). I have a brand new pc and on my old pc i was able to fix this easily by doing this: go to about:config and change this: set media.hardwaremediakeys.enabled from true to false.

I did that now, with my new pc as well. But i just does not work, i restarted my browser and pc after changing it, i set it back to true and back to false again, it just will not work.

I googled this issue, but the only solution i find, is what i exactly the thing i described above, nothing else.

Asked by grobalork 1 month ago

Last reply by grobalork 4 days ago

Inability to play sound through bluetooth devices

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through a… (read more)

I have pretty strong new asus laptop, and i have been using firefox as my main browser for a few weeks now flawlessly. 3 days ago i had a problem playing sound through any of my butooth devices.

It was working on chrome spotify microsoft edge but not firefox. I have restarted my laptop, uninstalled the driver from my device manager and reinstalled it, refreshed firefox and uninstalled and reinstalled it back on my pc. Nothing has worked.

I have followed all solutions found here, i would appriciate all the help i can get.

Asked by Zeina 1 month ago

Last reply by vasalle 1 week ago

  • Solved

Change the Keyboard Shortcut for Show All Bookmarks back to Ctrl-Shift-B as in version 83

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar! Is there a way to revert this shortcut back … (read more)

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar!

Is there a way to revert this shortcut back to what it's been for the longest time?

I know the "new" combination is Ctrl-Shift-O but I've used the old one so often (maybe 50 times a day), that this change is nerve-racking.

Thanks.

Asked by Slouch 2 months ago

Answered by cor-el 4 days ago

  • Solved

Print Preview / Shrink To Fit / Simplify Page all missing

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features fre… (read more)

Is anyone else having problems suddenly with getting to Print Preview and then either using the Simplify Page or Shrink to Fit options?? I used all of these features frequently but this morning I tried to get to them and they're suddenly all GONE! Am I the only one who used them??

Asked by cyoungohio 1 month ago

Answered by jscher2000 1 month ago

  • Solved

Can't access site in firefox that I can in safari

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resou… (read more)

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resource." If I bring up a safari browser, the exact same URL loads fine. I didn't change any firefox configuration settings. Any ideas?

Asked by Daniel 1 month ago

Answered by jscher2000 5 days ago

  • Solved

can't logon to two banking sites

I recently couldn't logon to my local online banking site. The thing is, is had been working just fine for years, and then all of sudden stopped working. Upon calling t… (read more)

I recently couldn't logon to my local online banking site. The thing is, is had been working just fine for years, and then all of sudden stopped working. Upon calling the bank they said everything looked fine on their end and try using a different browser. I used Chrome (would rather NOT use that browser), and I could logon fine. I found that if I disabled Privacy Possum it worked fine, so, now when I want to logon to my local bank I just disable Privacy Possum and it works. But I don't understand why it all of sudden quit working.

Now I can't logon to my Penfed credit card account. I tried turning off all the extensions, NO help. I went to the Firefox trouble shooting section and refreshed Firefox and did what ever else they said to do like clear ALL my history and cache...still no help. My Penfed had been working just fine until today, and it also comes up fine using Chrome. Is there anything that has changed in Firefox that is blocking my two online banking accounts that you know of?? This seems very strange.

Asked by Runningwolf 1 week ago

Answered by cor-el 1 week ago