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  • Archived

How To Get My Add-ons back

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a s… (read more)

The other day I discovered all my extensions have been disabled. I have an old Mac and am not able to upgrade to a newer version of Firefox. Is Mozilla going to offer a solution for people like me who find their preferred browser to now be frustrating and inefficient? I would love to restore my add-ons. Thank you.

Asked by austindsb 11 months ago

Last reply by austindsb 11 months ago

  • Solved
  • Archived

Reader View Icon

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "re… (read more)

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "reader" then selecting the "reader.parse-on-load.force-enabled" toggle to "true" and that didn't get it back. Is there a way I can get it back?

Asked by RogerN04 3 years ago

Answered by cor-el 3 years ago

  • Archived

Can no longer get use to Outlook

Can't login to Outlook. Get message "Secure Connection Failed" Pressed "Learn more" and am now advised to do something I don't understand. Please advise what I should do … (read more)

Can't login to Outlook.

Get message "Secure Connection Failed"

Pressed "Learn more" and am now advised to do something I don't understand.

Please advise what I should do in simple steps

Thanks

Neil Margerison

Asked by neil.margerison45 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

downloading latest version of Firefox

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox… (read more)

I have downloaded (or so I thought) the Firefox 115.13 in order to use Billpay via my bank. After several attempts, my bank keeps saying "Looks like you are using Firefox 78; update to..." Would love any help. Shan

Asked by jpgringo19 1 year ago

Last reply by James 1 year ago

  • Archived

Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on my… (read more)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

cannot log in to my Facebook account.

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable … (read more)

I was injured and in the hospital a long period. my phone number was changed by my daughter from [telephone number] to [telephone number] my email changed because cable one closed all their accounts. It now is [email address]. Now I cannot log into my facebook account no matter what I do. It is the way I get in touch with my friends and relatives. What happened to my account? I was asked to log in with my name, Eileen Dueck and click on my picture to get in but that does not work. Nothing else works either. Please find my account and restore it.cannot l

Asked by ehd66 1 year ago

Last reply by Paul 1 year ago

  • Archived

Outlook email folders on Macbook Air 2010

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I… (read more)

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I have asked Microsoft Support 3 times, so I have deleted addons, cleared cache, tried Private Window, but still no joy. The folders are all visible on my cell phone (Android), but I really want full use of Hotmail again on my laptop. It has been a problem for a few months. I cannot update my OSX, so cannot install/use another browser, and probably not update Firefox either from 78.15.Oesr. Thanks in advance.

Asked by sumnerpaul 1 year ago

Last reply by sumnerpaul 1 year ago