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Not Restoring Tabs is Pissing me off

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Curr… (read more)

This problem is getting worse all the time. Seems like each upgrade it gets worse. I shut down FF expecting it to restore all the tabs when restarting. But... Gone. Currently Mac OS 13.3.1 (22E261) FF Version: 113.0.1 (64-bit)

Asked by rrandor 9 months ago

Last reply by rrandor 9 months ago

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Firefox causes whole system to crash frequently, often multiple times a day

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone… (read more)

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Asked by DrunkenDefenestrator 9 months ago

Last reply by DrunkenDefenestrator 9 months ago

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  • Archived

Firefox is popping up a small pop-up asking for a password.

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox. Can't get it to stop asking, which is ma… (read more)

Everything under Logins and Passwords, and Forms and Autofill is unchecked. A "Primary Password" has never been set in firefox.

Can't get it to stop asking, which is made worse by the fact that nothing is selected to prompt it nor is anything stored for it to use.

Asked by Shawn.Janson 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Firefox blocks pop-ups from a website that has an exception for pop-ups.

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that sit… (read more)

I have a website that open pop-ups automatically using javascript. That is the expected behaviour of it. So I went into Firefox options and made an exception for that site. If I go to the site and wait so it can do its thing, it opens about a few of them, and then Firefox decides that the rule I have set up is garbage, and firefox decides to ignore it and block the pop-ups from the site.

Why?

Why on Earth does Firefox decides that he must do something against the rule that the user has set up. Why does it have this completely disrespect to the user settings?

I am honestly really mad at whoever decided that ignoring an exception from the user was the default behaviour.

Now, if someone knows enough what is going on they will tell me, go to about:config, go to this obscure command and change its value, value which I can't know without coming here and ask. If I create an exception, then I am in my right to expect that the browser should do exactly as the exception has been configured.

By the way I have tried with the troubleshooting mode and still happens.

Asked by mail1729 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Archived

Automatically zoom to screen width in smaller Windows

I have a slim window of firefox opend on the side when working on e.g. OneNote. The problem lies within the zoom of firefox, wich causes half of the page not to be visab… (read more)

I have a slim window of firefox opend on the side when working on e.g. OneNote. The problem lies within the zoom of firefox, wich causes half of the page not to be visable. Is there a feature to rezise pages to fit the width of the window (or a practical command using .css files)? And preferably only if the window is too small, if it is to big, it shouldn't zoom in.

Thanks in advance!

Asked by acc-t 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

firefox: linux intel HD620: 3840x2160: switching issue

Hi Folk, Firefox runs perfectly smooth in 3840x2160, so this is not a perf issue. However when switching from onboard laptop screen (2k) to my external WQHD screen, Fire… (read more)

Hi Folk,

Firefox runs perfectly smooth in 3840x2160, so this is not a perf issue. However when switching from onboard laptop screen (2k) to my external WQHD screen, Firefox does not refresh, not reacting to input or mouse until I switch back and forth from another window. So it only refresh/repaint when main window looses and gets focus.

I have to restart firefox to make it works again.

Configuration: Linux debian stable (11) (same on PopOS) CPU: intel 8550 / GPU: Intel HD 620 RAM: 16Gb External monitor connected through usb-c 3.1

It does the same with Thunderbird. My Qt apps and terminals (alacritty) are not impacted.

Asked by sirpink 9 months ago

Last reply by jonzn4SUSE 9 months ago

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Page Info Window - Media Tab - Save As Button covered up by ? help icon when trying to save multiple images

In the Page Info Window Media Tab when trying to save multiple images the Save As button is covered up by the ? help icon so when clicking on it instead of saving th… (read more)

In the Page Info Window Media Tab when trying to save multiple images the Save As button is covered up by the ? help icon so when clicking on it instead of saving the images it opens up the support page. It only happens when trying to save multiple images, when saving a single image it works fine. Just wondering if it is my computer or not. I'm on a 21 mac pro 14"

Asked by mikedavid364 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Date/time of older Facebook posts disappeared

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would us… (read more)

When I scroll down to look at recent posts on Facebook groups I follow all but the top one has suddenly lost its date/time – I just get a blank where the details would usually be and have to hover over to reveal the details. The silly thing is that this only happens when I sign in and it doesn’t happen when I use chrome – although I prefer using Firefox, not least because the bookmarks sidebar is better. I have tried getting rid of all extensions and running in troubleshoot mode but without success. Any help/advice would be appreciated (as long as it is not about football!)

Asked by johnr4308 9 months ago

Last reply by GHSRobert 9 months ago

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pop up Firefox Mozilla keeps asking for a payment

Firefox Mozilla keeps popping up on the side of my computer asking for payment and I know this isn't right but asking you if this is a Scam Alert or is Firefox really ask… (read more)

Firefox Mozilla keeps popping up on the side of my computer asking for payment and I know this isn't right but asking you if this is a Scam Alert or is Firefox really asking me for a payment

Asked by marqt719 9 months ago

Last reply by James 9 months ago

  • Archived

bookmarks manager

I am having trouble deleting Folders in Bookmarks Manager. When I search I get untold # of links, many of which do NOT relate to the topic. I'm sure the answer is some… (read more)

I am having trouble deleting Folders in Bookmarks Manager. When I search I get untold # of links, many of which do NOT relate to the topic. I'm sure the answer is somewhere but I can't find it. Can someone point me to the info?

Is there a way to refine the results from a large list? I'm a retired librarian so I have a lot of experience searching.

Thanks for your help

Asked by 2TorchL 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 9 months ago

Answered by Terry 9 months ago

  • Archived

Startup background picture

On switching on my Windows laptop I used to get a background picture with several clickable links inviting me to a) Like or Dislike the image or b) find out more about it… (read more)

On switching on my Windows laptop I used to get a background picture with several clickable links inviting me to a) Like or Dislike the image or b) find out more about it. (Pressing Enter brings up the Login password dialogue) Recently the startup background suddenly reverted to a bland graphic theme (see uploaded image). What happened? My default browser is Mozilla Firefox.

Asked by ecotree53 9 months ago

Last reply by Dropa 9 months ago