Firefox Support Forum

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish to update.

How can I permanently stop this window from appearing?

This pop-up window is a problem because the situation is occurring on the PC of my mother, who is elderly. If she accidentally closes the pop-up in the wrong way, by clicking on the "update" option, the next time Firefox starts it will attempt to update and open a new Windows security window asking for an administrator password, which she doesn't have. This leads to confusion and she is then unable to operate the PC, which can be a health and safety risk.

tl;dr : Please add an option for permanently disabling this update notification pop-up window because it is a safety risk.

I was in italy when I first created my firefox account and by default it choose italian as language. All of my search results are in italian even though in browser settings I choose English as preffered language. Now I discovered that actually my firefox profile is in italian that's why I see results in italian. In the profile settings (https://accounts.firefox.com/settings), there is no option to change the language. Please help.

Hi,

I am using Firefox for Linux, and whenever my yubikey is plugged in, firefox will start bothering me for a pkcs#11 password. It always happens on start-up but it gets relentlessly annoying if I happen to be on a site which potentially utilizes certificate auth, which I do not use this yubikey for.

I do however use it for 2fa, which does work perfectly fine.

How do I permanently stop whatever Firefox process keeps bothering me about this PKCS#11 password for functionality that I never use?

I just added "TextArea" to my extensions & it only can be selected by clicking on the picture puzzle icon at the right edge of the address/search bar for a dropdown box of extensions. I would like to display it and a number of others now only on the dropdown on visible toolbars, but can't move them there. When I select "Customize," it shows some basic icons not being displayed, but only the basics and does not include extensions I've added recently. I used to keep icons in the All-in-One Sidebar on my left margin, the Vertical Toolbar on my right margin & the bottom Status bar in pre-version 57 FF and don't want the extra hassle of having to use the dropdown for commonly used extensions. How do I get these icons moved into an existing visual space on my browser? I have 3 36" HDMI screens & plenty of real estate to play with, but no way to use it in FF for new extensions. Do I have to continue to use alternatives like WaterFox Classic & Pale Moon?

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

I've noticed in the last week or two that when I'm on my desktop and try to navigate to an Instagram profile, that 9 out of 10 times I get the error in the screenshot attached:

"Sorry, this page isn't available."

Weirdly, if I have a link to a specific instagram post, the browser will load it. But profile page? Forget about it. Anyone else having this issue, and know perhaps why Firefox is loading Instagram this way on a desktop?

For the past three days I have been disappointed to find the error message, illustrated in the screenshot, when I open Hotmail/Outlook/Login live. It says:

Something went wrong. Please try the recommended actions below. Refresh the application. (in a button)

I've followed its advice, to no effect. I've re-booted and turned everything off overnight (twice) but it's still not working. This only happens on Mozilla Firefox, my preferred browser. I have done nothing to alter any settings or opened, or even received, any dubious emails. All the other saved sites and randomly visited ones are functioning as normal.

Any idea why this suddenly started happening? is it a Firefox issue or a Hotmail problem?

Mark (Scotland, G.B.)

Hello everyone! I am new here, and this is my first question. So, please help me out and leave an answer for me. I would really appreciate it if you did so.

I was at the Firefox settings, and on the location permission settings, there was a web address requested my location and it started with "moz-extension://." I can easily guess that it is from the Mozilla Extension, but I was curious and wanted to know what it was and where it came from exactly. But I wasn’t allowed to copy and paste. Therefore, I am asking you guys. I have only been using the Firefox browser for a few days, so my knowledge about it is like a blank sheet of paper, and you guys are welcome to write anything and everything on it, and I will learn from it. So, please come and give me a helping hand. Thank you.

For your references I have attached the web address in question. I think I have to either allow or not allow permission rather quickly. Thank you.

Hello Firefox,

Thanks for reading my troubleshooting question. When using the Firefox browser (my favorite by far) I cannot upload low res (500x500 pixel) Jpeg photos onto my Squarespace website. I called Squarespace and they ran tests including uploading my photos successfully. Squarespace recommended I clear Firefox cache and history. Still no good. I then ran a Firefox refresh. No good. Finally I temporarily booted the God forsaken Microsft Edge browser and My Squarespace website worked just fine. Uploaded Jpeg files successfully.

I really dont want to be stuck with Microsoft Edge. Your help would be greatly appreciated.

Tim [removed email from public]

When i open certain websites, the font is displayed cryptically (see picture).It doesn't always affect the whole website, just some texts on the side. I found a workaround by disallowing websites from using their own fonts in the settings. But neither a new installation of firefox nor resetting the settings, caches an cookies, etc. helped, or disabbeling the firewall etc.. In other browsers or when i log in my account on other PC´s everything is displayed properly.

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

Today I've had various problems on my Windows 10 PC such as Firefox running slowly and various buttons not working. However most of these issues seemed to sort themselves out after restarting Firefox.

However, I cannot get my projects to load in LaTeX editor, overleaf.com. Initially, the editor would load but not the PDFs. But after deleting cookies and site data the editor won't load either and I get "Could not connect to websocket server :(". I can reach other parts of overleaf.com such as their help files, but not my actual work. The problem is not with overleaf as it works fine on Firefox mobile (obviously impractical for LateX editing) and in Chrome on the same Windows machine.

I've tried everything I can think of: deleting cookies, site data, and cache; deleting History, tho I backed it up and restored it when it didn't work; going into troubleshooting mode; restarting Firefox.

Please don't force me to use Chrome.

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Hello,

my firefox is blocking javascripts loaded by domain itself. But only for one domain (cls-med.de). I do not know which setting forced the problem. The Javascript is also blocket in firefox-debugging-mode. Other intances of firefox do not block the javascript. can you help me please?

Regards Andreas

I have Arlo security cameras installed at my house. I have tried numerous "fixes" from the web but no one seems to know why Firefox and google chrome cannot play feeds from the Arlo pro 3 and 4. Arlo pro does show the feed but not the others. I refuse to install Microsoft edge but supposedly there is an app you can download to fix this issue. I need to see my camera feeds in my preferred browser Firefox.

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

The logins that I put manually synchronize with the account between the devices, however, the passwords that i imported from chrome through the .csv file do not sync.

Whenever you start typing a certain website name in the address bar, Firefox suggests and option to auto-fill the address based on what you've typed. My issue with that is that auto-fill keeps suggesting the address that I DON'T want it to. Specifically, I want "ya" to auto-fill to "ya.ru", instead it keeps suggesting "yandex.com.ge". Now, I have tried deleting all the history of ever going to "yandex.com.ge" as well as just ignoring the issue and typing out the full "ya.ru" by myself and giving Firefox some time to catch onto this, however after a couple of weeks nothing's changed. What's interesting is that when I type "ya" in the address bar, Firefox shows the following (in order): the wrong auto-fill suggestion ("yandex.com.ge"), some search suggestions (yahoo, yandex, yahoo mail, etc), then after the search suggestions there is a separator that says "Firefox suggests" and what do you think, the CORRECT auto-fill that I want is first right in there - "ya.ru". So Firefox actually knows that I want it, since it's the first thing in "Firefox suggests", but why can I not get it as a default auto-fill suggestion?