Firefox Support Forum

So switched over to firefox from chrome recently and one feature I really liked on chrome was the fact that bookmarks that appeared on the browser toolbar also appeared on the drop down menu: both were mirrored. Unfortunately, these appear to be two distinct bookmark sections on firefox. See the attached photo: the horizontal bookmarks toolbar displays different bookmarks than the drop down bookmarks menu. Is there any way to make the two mirror each other without duplicating bookmarks?

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

hi, i see a new addon in my bookmarks bar- extensions , on the right above... its not possible to drag it down to customize toolbar .i can drag /up and down/other itmes buy why not this one? pls fix it...

I have over 800 emails in my trash folder. Do they delete automatically every month? If not, how do I empty the folder? Also, when I take a screenshot of something, how do I email the screenshot?

Thank you very much!

Dear Team, I have a situation when I copy a certain text from the Viber desktop app to the firefox browser, the firefox browser cashes for about 15 seconds where I cannot use anything in the browser then it comes back to normal, I've tried on Chrome and Edge and it's normal, Please help..

Yesterday I left work and my computer on with several Firefox tabs open. Today I came in and Firefox was closed. Double clicking the icon on my desktop, or on the icon in the taskbar gives the small circle loading symbol next to the mouse for about a second. But no browser window opens. There is no indication in the Task Manager that a Firefox browser is open.

I have attempted to restart my computer several times. I have uninstalled and reinstalled Firefox. I have tried updating Firefox. I have checked that all my drivers on the computer are up to date. I have run a Malwarebytes virus scan on my computer. I cannot get Firefox to open to check any other settings. I have tried to open Firefox on another account on the same computer and it also results in the same thing.

If anyone has any ideas that might fix this, I would really appreciate it. Thank you. Computer is a Dell OptiPlex 5070 running Windows 10.

fc37.x86_64 ff 110 64 bit

Bookmarks, I click on a folder, up pops a submenu. As soon as I move the mouse to select an item in the submenu - poof - submenu gone. If I hold the mouse button down and drag to the submenu item (and subsub...menu.item) then let got - it works. I should be able to "click" on an bookmark, then "click" on a menu item, then "click" on ... without having to "hold" the mouse button. - I'm guessing "onmouseOver" and not "onmouseClick" somewhere.

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

How do I change my attachment opening settings in Gmail on Firefox? I could not do it yesterday, but not today. Also, other issues from early upgrades. quite aggravating!

Hello, I have a set of passwords on Firefox mobile (iOS 16.3.1 and Mozilla Firefox 110.1 (28420)) that I am trying to sync with my desktop version of Firefox, however, none of the

The logs on desktop in "about:sync-log" show "error-sync-1679324467306.txt"

I believe I have tried absolutely everything there is to try in the help articles and forum here. Both devices are indeed signed into the same account.

Thanks for any assistance.

Here is the link to the logs: <iframe src="https://pastesite.org/view/embed/3134a0ba" style="border:none;width:100%"></iframe>

I often send same e mail to people, so I use copy/paste from word doc. When I send the e mail it corrupts, see example below. Someone suggested I should copy/paste from notepad instead, but still same issue. Then I sent exact same e mail (copy/paste from word doc) and send via Chrome. No issue. Any suggestions please ?

Here is part of what should be sent:

Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests. If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

Here is what gets received;

mso-fareast-language:EN-GB">Please can we take this opportunity to remind you that check in time is after 4.00pm, and departure time must be before 10.00am. This is to enable the villa to be perfect for you and following guests.

mso-fareast-language:EN-GB">If you have any questions/problems when at the villa, please call the management company (details on below) asap. In the unlikely event the management company fails to help you then please contact me.

color:black;mso-fareast-language:EN-GB">A reminder please there is NO SMOKING and NO PETS allowed within the villacolor:black;mso-fareast-language:EN-GB">.

started computer this AM and it appears that all my stored book marks, passwords, and settings have been lost, and, not only in firefox but thunderbird, and my gooogle browser as well. Not sure what happened. When I started the computer it said please wait configuring windows. I have tried to use the restoring from backup help but there doesn't appear to be any data there Thank You John

Hi Mozilla team,

I am the product manager a browser extension on your store

Our former CTO has lost access to the store a while ago (we no longer find the two-steps authentification device and we have lost the backup codes as well), which means that we can no longer update our browser extension because we can no longer login as the admins of that product.

I know that you indicate in your documentation - see screenshot - that you cannot help if we no longer have the backup codes. But I prefer to contact you anyway because the Pouch company is currently blocked and can no longer manage its own product.

Please, would it be possible to get in touch with me and indicate the next steps recommended to us?

Best wishes,

Anthony

Hello,

As described in the object, on the last days, Firefox is keep crashing (2-3 times per day).

I have followed a tutorial online to copy the ID of crash error.

This is the code: a626bec9-063d-4c4e-979b-d86120230320

Does anyone can help me?

Thank you, Lorenzo.

With Windows 10 autofill with Firefox never worked for me even though the appropriate options were checked. I recently upgraded to Windows 11 and it worked! So happy. But that was only for about 2 weeks. And then a couple of days ago it stopped working. (Maybe from a Firefox update??) It's really frustrating and tedious even with the passwords being filled automatically when I start the login process with the user name. Is there anything that can be done?

Some pages are not displayed correctly and some are with defects. Some alements on some pages arealso blocked.

Examples in attachmnet

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