Firefox Support Forum

I don't know when it started (quite awhile), but when I go to some websites even in FF safe mode, I wait a long time but get nothing displayed and it stops spinning/waiting (the circle arrow upper left stops). Occasionally when I reload, it comes up but usually it doesn't. Other websites it works fine.

In fact, if I browse to some websites, sit and wait awhile, then go to chrome or edge, type in the same website, the page displays even while FF is sitting there waiting.

ebay.com seems to work great, but for instance this morning, this one doesn't: https://www.crowdpac.com/news/741938 but sometimes this works: https://www.crowdpac.com then try it again (refresh) and it never responds.

And in fact, I'm using Edge to submit this question because when I browsed to https://support.mozilla.org/en-US/questions/new/desktop#search in Firefox/Safe and clicked on the Sign-In/Up button, nothing happened. With Edge it worked fine and I'm able to type this in.

Volume controls won't show up when hovered over other than being able to mute/unmute as well as hovering over accounts and not seeing the little embedded window with the profile.

I am using https://infiniteajaxscroll.com on my website https://madway.net . When I scroll down and new set of topics loads, if it contains html5 video it will not load, stay loading. Works fine on Edge browser and Android browser.

Using latest Firefox.

dear Firefox, I would like to grab your attention that I am a active user of firefox browser , but today when i am going to login chat-gpt on browser it doesn't work. please check it. I am unable to login in Chat-gpt. please help me

thank you

The "Digital Advisor" page on vanguards website (after logging in) seems to default to a white background even when in dark mode, resulting in the page being unreadable due to the light gray/off-white text. It seems to only be on the digital advisor page, though. When viewing other accounts or sections, dark mode seems to work correctly.

I started getting screen flashes and then identifying pop up windows that go to adform dot com addresses, that are blocked on my computer so nothing other than a error shows up. Its annoying and random. I have checked security page and it says Block pop-up windows and this is blocked. Two exemptions are there which are acceptable. I have run virus checks on Bitdefender and Malwarebytes (Latest versions update) nothing is reported. - What is causing this and how do I stop it? After opening up the hidden window that flashes it tries different pages all fail then eventually the pop up window closes on its own.

Using latest version of Firefox browser 117.0.1 (64 bit) Don't get the pop ups on Google Chrome.

When Firefox is in fullscreen mode and Windows taskbar is set to autohide the taskbar cannot be accessed unless I press the windows key to bring up the entire start menu. Once the start menu has been accessed and the same window is in focus, it works as intended by moving the mouse to the bottom of the screen. Switching windows breaks the function again.

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Please HELP -- I can no longer use Thunderbird or Firefox to access my emails at the University of Vermon (UVM). For over about 2 months after the Univ. of Vermont went to a new email system, I can no longer use Thunderbird or Firefox to get my emails. I get an error message when I enter my NetID and password at

https://adfs.uvm.edu/adfs/ls/        or   https://webauth.uvm.edu/webauth/login?RT=ZQy0vGaH7hXE%20BIXYqeBrf8AW817EA2ZEgHD5NywxXEKicTPOPs4jvfqMM1T9WiTY2sJpxG3mUbgwZ%20oW%20wliuVFGhQ9vFzD12bdJTM4FXUcyuQi%2Fo6%2F7zhAZ2ez%20uYFe0ds5tUDcQVhf%20jzr0i1MSDJlBZ%2Fqp6YXfHB3zHgNlGsV3eb0QbClx9lt6AtFahFGLLykYMswanRENJNTkXaRe%2FHypzNXIcppX22Ota7hGSkkVx7g2ChYFxgPaK2W1xDgpAMNS8O1F6HfjOao96aRrWOo4Ltqb0jfSHYpYRjantewrxjZUHG9yiLS1yI6C3YR06tb84wb6%2Fs4lUrDAJadCfJz3GJP8qkOJyrSmjI0%20%20WMo8U;ST=ZQyp228WbdkSw1QKFNvUgJvqzpLVg0x5cQFiBGwk3jd9QLdWxEo7Wg90eK09yvoz1npFIMkViO0k3J3d8%20prFPvXmkpA99rhjvwO9qDqHU8ZvduICJM8IjgoqGCTfAUUjg3k280qveVCzlkbyJtJ4rga3RFnod9IrEbgHy2dgeBcXuop;test_cookie=1

How do I get back a previous session of Firefox (windows)? Firefox froze up. I restarted my computer. Now my session in Firefox doesn't show up at all in 'History'. Isn't there a way to recover a previous session?? I've never had this issue before and had a lot of important tabs in that session that would take many hours to try and find in my complete history from all links.....

I need to install Firefox on a new laptop under an existing account, but a new account was already created on the new device. All it will let me do is reinstall under the newly created account.

The "font family" property does not change the font of the "option" tag if the font is not installed locally on the computer. I am using Firefox Developer 118 (0b9). Are there any solutions to the problem?

Recently I activated 2FA on Firefox. I scanned the barcode by Google authenticator, to make it my code generator.

I'm now trying to enter Firefox on my laptop. After typing my password, when I try to enter one of the generated Google Authenticator codes, I constantly get a response "Invalid code".

I had to use one of the backup codes (out of the 8), and managed to enter my account on the laptop, but none of the logins and passwords were found there (it's empty).

My first question is why does Firefox reject the codes received from Google Authenticator (do I have to cancel my 2FA and define it once again? but I did everything by the book, with GA, and it seemed fine the other day).

My second question: I finally managed to enter my account with one of the eight backup code. Why are there no passwords etc? Aren't they automatically drawn from my usual (existing) account?

The laptop runs Win 10. I installed the 2FA on my main computer, which runs Win 11.

Thank you very much in advance, Eldad

EDIT: I've solved it by installing Kaspersky's extension. I have been troubled by an issue that every time I perform a search on some websites, the page will first freeze for ~10s, during which I can't click on anything on the page. However firefox itself is not totally freezed, like I can switch tabs without any issues, but if I click on the icons of extensions (such as my adblocker) it won't give me any response. After the freeze the page started to load normally. I have tried disabling all extensions, reinstalling firefox, updating to beta, and disabling security.tls.enable_0rtt_data, but none of these works. Other browsers on my device work normally, including Edge and Chrome. Websites that freeze during a search: Google, Bing, Musescore, Duckduckgo Websites that DO NOT freeze during a search: Github, Youtube, Twitter I have encountered this issue both on 117.0.1 and 118.0.

answer my question?

Firefox won't let me save new password because it "is not a common password." what does that mean? Aren't passwords supposed to be "not common?"

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U