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After a short time scrolling on Facebook, screen will jump up or down my newsfeed

While scrolling down my newsfeed on Facebook, the screen will start jumping up and down along my feed. It works fine for a few minutes, but after that, it becomes unrelia… (read more)

While scrolling down my newsfeed on Facebook, the screen will start jumping up and down along my feed. It works fine for a few minutes, but after that, it becomes unreliable and skips along. It makes it difficult to find where I was and makes it hard to scroll to the next item on the page. This seems to specifically be a problem with Facebook.

Asked by jeff.brown78 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Website not working on Firefox, but OK on other browsers

Can anyone check this website for me? https://heritage.restaurant/ On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome I … (read more)

Can anyone check this website for me?

https://heritage.restaurant/

On Firefox (windows 11, 103.0.1 64bit) I get the landing screen but nothing else. On edge and chrome I can scroll down to access the rest of the website.

I have run in troubleshooting(safe) mode and tried disabling hardware acceleration.

It's not the end of the world as I can use the website with a different browser, but the rest of the family don't try different browsers and just moan at me instead. So if there is a simple setting change that might improve compatibility then I'm happy to do it

Thanks guys

Asked by canholloway 6 days ago

Last reply by cor-el 6 days ago

Update broke the zoom.

After the new update when ever I try to access a web page it looks zoomed in like way zoomed in and it is breaking many sites for example I can not even see the the botto… (read more)

After the new update when ever I try to access a web page it looks zoomed in like way zoomed in and it is breaking many sites for example I can not even see the the bottom of this help box. It is not zoomed in it is a 100 percent.

Asked by duckworthre 1 week ago

Last reply by Paul 6 days ago

  • Solved

Image Size starting with Firefox 103

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x 10… (read more)

The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg

This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg

Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated

Asked by Gary77 1 week ago

Answered by AliceWyman 1 week ago

  • Solved

Synchrony Bank Login

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Passw… (read more)

After upgrading to Firefox version 103.0 on Windows 10 I am no longer able to Login to https://auth.synchronybank.com/account/login . After entering my User ID and Password I stay on the Login screen with the gear spinning for several minutes then receive the error screen shown in the attached image. Clicking on Try Again" on the error screen produces the same error. Please correct ASAP.

Note that the Login from https://auth.synchronybank.com/account/login completes successfully using the Google Chrome or Microsoft Edge browsers.

Asked by jdeignan100 6 days ago

Answered by jdeignan100 6 days ago

Constant Contact forms not working

Hi. We have several websites that use Constant Contact email newsletter sign up forms. They are built on both WordPress and Kentico platforms. Since the last update, our … (read more)

Hi. We have several websites that use Constant Contact email newsletter sign up forms. They are built on both WordPress and Kentico platforms. Since the last update, our forms have disappeared in Firefox, probably due to new security updates. (They are working fine in other browsers.)

I have also reached out to Constant Contact.

Hopefully you are all working to resolve this issue because it is a major problem, both for us as a company and for our users. (We have three local new home real estate websites and one trade publication for the plumbing and HVAC industries.)

We are not a spammy company or anything. We need these tools to work!

Thanks, Southern Trade Publications

triadnewhomeguide.com grandstrandnewhomeguide.com retirementresourceguide.com southernphc.com

Asked by janet.elliott 1 week ago

Last reply by Dropa 6 days ago

Display driver crashes viewing rumble w/newley downloaded and installed 103.0.0

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version sa… (read more)

Yesterday I downloaded and installed 103.0.0 Went to a website to view a rumble video, display driver crashed, had to restart computer. Today I checked for new version saw 103.0.1. Downloaded & installed it, tried same websites as yesterday, 3 in total, same problem.

Am using win7PRO, updated until Bill quit stopped supporting it. Have had NO problems with other vid platforms.......

Asked by gp952 1 week ago

Last reply by Paul 1 week ago

Why my website show slow in fire fox browser?

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire… (read more)

I have a website which belong to food and restaurant. It provide food to peoples. But when im doing technical of my website. I check my website in lot of browser. In fire fox my website shown late from other browser. If you seen this then please help me. https://prontopizzaandrestaurant.com/ and visit our website.

Asked by abdullahnad098 1 week ago

Last reply by Doc 1 week ago

Using Roboform extension with Firefox login page.

Hi, I use Roboform to store different random passwords for every login page. I am finding the Firefox Roboform add-on works fine on webpages in Firefox except of Firefox'… (read more)

Hi, I use Roboform to store different random passwords for every login page. I am finding the Firefox Roboform add-on works fine on webpages in Firefox except of Firefox's own login page. Is there any way to enable it to work on this too? Ta, Nigel.

Asked by nigel.hughes76 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

  • Solved

Not printing properly on eBay with built-in PDF viewer 103.01 (64-bit) Mac OS

Hello, The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when… (read more)

Hello,

The last few days, I've been having issues printing with the built-in PDF viewer, but only on eBay. The invoices and labels will look fine in the preview, but when printed, any images on them will come out garbled and corrupted.

I tried to print using Chrome and had no issues. Would this be just a Firefox issue, or an issue with eBay and Firefox.

Any help would be appreciated! Thanks

Asked by jasrob1022 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

Cannot access a particular website

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.3528… (read more)

‘When I try to access the Lowes site, I get the message "You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.5784017.1659287984.35288c20 " I have clear the cashe for ‘Firefox, turned off enhanced tracking for this site, restarted both Firefox and my computer. What else can I do?

Asked by krplunk 1 week ago

Last reply by cor-el 1 week ago

Problem accessing a group on Facebook

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access … (read more)

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Asked by kristin8 1 week ago

Last reply by cor-el 1 week ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Youtube Video is buffering but not playing, even ads

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why… (read more)

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why?

I've tried everything. Disabling extensions, themes. I've even uninstalled Firefox. I even run troubleshoot. I even used iobit uninstaller to clear out the registry keys. Still, error is there.

I've even clear the DNS cache. I released the IP. I tried everything i could find. I even tried to roll back to old version. But still. Error is there.

Anything else before i leave the Firefox behind thinking it's a piece of crap?

Regards

Asked by homeusage7 1 week ago

Last reply by MaxLen 1 week ago

Youtube Video Is Not Playing (Just Keeps Buffering)

Hey When I open any video, it will try to play skip-able ads, but it cant do it. Finally it will skip it without playing it then it will continue to the video but it cant… (read more)

Hey

When I open any video, it will try to play skip-able ads, but it cant do it. Finally it will skip it without playing it then it will continue to the video but it cant play it either, it will only buffer. Its working fine on other browser, only issue is in Firefox.

Asked by Waleed Hassan Sheikh 1 week ago

Last reply by jonzn4SUSE 1 week ago

accounts.firefox.com

I am attempting to reset my password at accounts.firefox.com and am unable to do so as the website keeps telling me my old password that I just used to sign is wrong. Thi… (read more)

I am attempting to reset my password at accounts.firefox.com and am unable to do so as the website keeps telling me my old password that I just used to sign is wrong. This is a complete and utter disgrace of Mozilla.

Asked by Revontulet 1 week ago

Last reply by Paul 1 week ago

As of 7/29/22 11:00am CDC site won't load with Firefox. Turning off Enhanced Tracking makes no difference.

As of 7/29/22 11:00am CDC site won't load with Firefox. It will load with Safari. Turning off Enhanced Tracking makes no difference. I'm current with all my updates. I'm… (read more)

As of 7/29/22 11:00am CDC site won't load with Firefox. It will load with Safari. Turning off Enhanced Tracking makes no difference. I'm current with all my updates. I'm Apple Monterey 12.4. CDC website worked fine a day or two prior.

Asked by ZenziZang 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

after updating i cannot get web pages to remember passwords and other issues

After I installed the newest firefox the web page https://windsorstar.com/category/news/local-news/ will not retain the login information upon restarting the browser. I'l… (read more)

After I installed the newest firefox the web page https://windsorstar.com/category/news/local-news/ will not retain the login information upon restarting the browser. I'll provide an email address and password for it. I also use adblocker plus, which was never an issue in the past. Then I tried to go back to the previous version and Firefox will not startup. I box appears and says information will be lost from the profile and I can't revert or run Firefox anymore. You made a change you need to fix it, it's not on my end. I did a system restore and everything was restored including the profile.I don't use any password managers or anything stupid, and those options are turned off in firefox settings, and always have been. Thanks Jim

The following password is simple and created for someone to use. The email address is mine. Don't worry

ford1986f150@mnsi.net alex1234

Asked by ford1986f150 1 week ago

  • Solved

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

Gatway Timeout Error when trying to use Ebay Catagory Links

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links… (read more)

I'm completely at a loss with this. Firefox is not able to open eBay category lists. Clicking on the drop-down "Shop by Category", link or any of the sub-category links within the menu go nowhere except for a gateway timeout error after a number of minutes. This is incredibly inconvenient, because unless you are looking for a specific item by searching for it, you have no way to browse through categories. I don't seem to have this problem with any other website that I can think of, but since I use eBay quite regularly (daily), it has long ago gone from annoying to down right intolerable.

This isn't a problem with Safari, but I seldom use that browser preferring to use Firefox instead.

I've tried every solution I've come across. From giving permissions, turning of Firefox Enhanced Tracking, turning off any ad blockers I have. Using Troubleshoot Mode, manually turning off and on extensions, clearing history and all remnants of eBay in case of corrupt cookies or anything else for that matter. I've even lit black candles while dancing beneath a dark moon in hopes of exercising what seems to be a long resident multi-year demon. And the damn thing isn't even paying any rent!

I am on an iMac, using Catalina with everything up to date.

So, I have two questions:

1.) Does everyone else still have this problem? I've seen pages of search results on Google for this and similar issues with eBay and Firefox stemming back three or more years.

2.) If you do not have this problem, what have you done other than fixes I've listed? And if you happened to include a particular color candle and phase of the moon differing from mine even that suggestion would be appreciated. :)

Asked by Gemini 2 months ago

Last reply by sw00100100 1 week ago