Firefox Support Forum

when i use the URL box as a search box, and it gets selected, the background turns dark dark grey -- can't read what's under it (to see what i selected/want to copy) or type in (what i'm searching for). AND when that box offers options, the links come in the most awful blue-green I've ever seen. Tried to change the color by command -- no luck. and it's not reading "use system colors" which it did before.

This is an utter crap preset MAC OS Ventura

I am trying to change the keyboard shortcut of the Tools → Downloads menu (opening up the downloads).

I accidentally click that sometimes and it is quite annoying, so I thought I'll switch the shortcuts to a more complex one to avoid these mistakes ^+⌘+J and when I remap that in the Keyboard preferences, the new shortcuts shows up in the menu, and it starts working but the old shortcut ⌘+J is still working.

I believe that is a bug in Firefox.

Please help me restore my bookmarks and history - the update seems to have wiped everything clean. PLUS I have multiple Firefox icons appearing in my dock. MacBook Pro.

Whenever I download a file Firefox downloads two of the same file. One is an empty file and the second file is the right size.

Example: I want to download a file called blender-4.0.1-macos-x64.dmg, when I start the download the first copy shows up immediately in my download folder called blender-4.0.1-macos-x64.dmg with zero bytes but another one is still downloading. Once that one is fully downloaded too I have another one in my download floder called blender-4.0.1-macos-x64-1.dmg.

Not sure how to prevent that, it is very annoying

macOS 14.1.1 on an M2 with FF 120.

When going to sites such as nbcnews.com/now or https://toronto.ctvnews.ca, A/V sync is off by about a second.

This appears to be due to the volume being muted when video playback starts. Unpausing the video leads to the video freezing for a very brief moment, then the A/V sync is clearly incorrect.

This can be replicated on YouTube by loading a video, muting the video (if not muted already), refreshing the page (F5), allowing the video to play, then unmuting the video. The sync will be incorrect.

If the audio is unmuted when the video play back starts, this does not appear to happen.

Following this article has no impact: https://support.mozilla.org/en-US/kb/performance-settings, nor does setting media.hardware-video-decoding.enabled to false.

This issue does not occur on Microsoft Edge.

I am in Europe. My Bank is in the U.S. I can no longer log on and access my account through this Mozilla Browser.

I continually receive this message:\Secure Connection Failed

"An error occurred during a connection to click-notification.capitalone.com.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

This is my ticket (116230) from my initial request.

What can I do?

On the Facebook desktop, the Firefox push notifications keep switching to off. I cannot see these notifications as a result, as you can see from the image where the information is blank. I have tried everything possible to fix this issue, but it remains. Any help in fixing this issue would be appreciated.

I can't enable USB Devices on about:debugging setup page. I already installed ADB toolkit for MacOS, also I can see my device in ADB devices list: ``` ~% adb devices -l List of devices attached 013db356 device usb:336723968X product:OnePlus6T model:ONEPLUS_A6010 device:OnePlus6T transport_id:9 ```

On the device I've enabled "Remote debugging via USB". But when I click on "Enable USB Devices" button, nothing happens. I can see only "Updating..." message, then "Disabled" again.

Also no devices in the devices list, because USB Devices are disabled. "Refresh devices" does not make any changes.

Hi. I've used Firefox as my main web browser on desktop computers for over a year now, and it's so far been the best web browser I've used.... except for one issue when it comes to major updates to the app.

I have Firefox set to open up on the tab/site I was using before I end a session and close the app. Whenever there is a new major version release, the update gets installed the next time the browser is launched before showing the browser window. But, when the window opens back up, I'm not sent back to the site/tab I was previously using. A new tab automatically opens up to a Mozilla page saying that Firefox has updated, along with a large promotion for another Mozilla service.

I then need to manually close this new tab, and find the tab I was previously using during the last session before the auto-update. This is mildly irritating since it takes some control away over how I want Firefox to start up, and the new update tabs seem to just be used as a way to promote other Mozilla products seeing how the actual "Firefox has updated" text is very small.

Is there a way to turn off these automatic new tabs after every major auto-update? Or if there isn't, could an option to change the way Firefox notifies about updates be added in a future version, such as using the OS' notification option instead of opening a new tab?

Currently running the latest version of Firefox on an iMac, with Mac OS Sonoma.

Hi,

After updating Firefox to 116.0.1 my tabs keep randomly crashing. I get some crash reports *occasionally* - meaning not all crashes produce a crash report - but I'm not sure what to do with them, they seem inconclusive. The last report (not for the last crash, though, which didn't produce any report) is bp-3334b934-58b5-4226-887a-235300231117

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

I know I could use an addon like RunWith to download files to the Downloads folder without it asking where to save them, but I want files downloaded through Firefox the official way. I have “Always ask where to save files” unchecked in settings, but that doesn’t do anything.

Hi Mozilla community, I hope you can see the image i loaded. Have others seen this message? What is the fall out? Should I get Mozilla VPN? thank you so much!

I'd like to turn off the recommended articles that I see when opening new tabs. I find them to be quite bothersome, and the link pocket provides to learn more about this features a nonexistent article on how to disable these recommendations. Could you help me disable these?

i use New Tab Override, reinstalled my software, firefox, and lost the button to get a new tab that goes on the address bar. its no longer in customize. ive removed the addon and put it back on, started in troubleshoot mode, disabled all other addons, and it never showed back up

can someone help, the guy who made it wont help