Firefox Support Forum

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Hi,

I know how to turn on OS authentication to reveal passwords in about:config (signon.management.page.os-auth.enabled = true) But is there any way to turn this on in registry?

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

hello when I open the browser for the first time (after closing and opening it too) full screen mode leaves some empty space on the left and top of the screen, but it happens only for first time you enter it, after reentering it the problem disappears for the session. It's not that big of a deal but still pretty annoying.

extensions: ublock and dark reader dual monitor 1080p and 1440x900

Some people say that changing the theme from default fixes it but it didn't work for me as well as disabling hardware acceleration

the webpage https://app.scoutapp.ai/ doesnt function with your browser. works fine on chrome and brave however but I prefer if it worked with FF. any chance we can get this fixed?

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

Hi. I don't normally have a problem presenting my Spanish tax online, using an electronic certificate.

However, yesterday I got the following Error 403 message (in Spanish) : "Identification error. Electronic certificate is not detected or has not been selected correctly. If you have an electronic certificate, check that it is correctly installed in the browser"

I have checked that the certificate is loaded on the browser, that it is valid, and I have validated with the FNMT, which reports that it is working normally, so, why does my browser not recognise/detect the certificate.

Without resolving this issue I cannot make my tax declaration.

I would really appreciate any suggestions, please

please tell how how to turn off "battery drain" notifications on Mac IOS...it is annoying and there seems to be nothing to turn off when i search settings. (firefox version 109.0.1)

Hi there. I use Firefox in macOS, and I always have multiple windows in different Desktops.

As you know, Desktops in mac are numbered, and each App in the Dock has the option "Assign to" a particular Desktop number or Desktops in Display X. But that is too limiting, because all windows appear in the same Desktop. I'd like an option or Extension in Firefox that allows me to set each Firefox window to a particular Desktop number, so that I don't have to re-organize all my windows every time I restart Firefox.

Does anyone know if there is anything like that?

For a week or so now, spam pinned tabs keep appearing in my Firefox browser. They're always for coupon2deal.com. They appear already pinned, at random times while I'm browsing. Firefox is up to date, and I have Webroot antivirus running and have made it do a scan of my computer.

https://addons.mozilla.org/en-US/firefox/addon/lightorange-on-black/ there seems to be a problem with this theme, cant install, cant upload or anything it says its corrupted can someone help? please contact me under my email [email removed from public]

I currently am running FF vers. 109.0.1 64 bit on Win 10 pro. I don't like what I've been reading about the latest update, my machines are old and I'm not ready to upgrade so I don't want an even more overloaded/uses up more CPU, etc., version of Firefox. I don't have complex needs in a browser, so some of the "upgrades" haven't been useful for me or have made using FF more difficult.

  I found a list of what I guess are older versions but no information was provided on how to choose a version of say v. 110, to make sure it's the right one for my laptop and/desktop (or the one that will work w/the fewest problems) that it's in English, etc.   
  My impression is that FF is mostly worked on by people who have a variety of needs & interests so increasing sophistication is what they want and that's fine, I'd like to keep using FF w/my current machines, w/as simple a version ,ie., useful for an unsophisticated user.    Is that possible?    If so, I'd like to upgrade to 110 64 bit or perhaps 111 64 bit unless either or both had huge security holes, etc and many users found they weren't very functional.   I do have security software.

I have tried for literal years to fix this problem so I can switch to Firefox, but haven't been able to get any help. I'm serious. I wanted to switch to Firefox back in 2020 and had this problem.

I've tried:

- Finding and adjusting any setting or preference that has to do with font size. It doesn't help.

- Uninstalling and deleting all of Firefox from my computer, then redownloading the newest version and installing that. This has happened over several versions.

I had to zoom in on this page just so I could type this, lol!

I'm attaching screenshots that show the problem. The top bar (the system font from my mac) vs. what I see in Firefox.

For reference, I have a macOS that's running Monterey v 12.2.1. It's a macbook air (13 inch).

Is there any fix for this? If not, is there another non-chrome browser you can recommend?

Thanks so much, since I know you're a volunteer and doing this just because you're a helpful person. And sorry to sound frustrated. I just have kept trying to fix this myself and had no luck!

I can't open links that are in my emails. It tells me that the tab has crashed and it is ALL links. It also will not open 2 pages at the same time. Luckly I kept an old version to use this new upgrade is TERRIBLE.

I use the following on youtube pages to allow the top search-bar section to be scrolled off the top of the page (otherwise it is fixed in place).

GM_addStyle("#masthead-container.ytd-app { position: static !important; } #page-manager.ytd-app { margin-top: 0 !important; }");

Recently, youtube added some kind of effect that is applied around the video window (a kind of blurring of the colors in the video that extends beyond the video border). I think it's only part of the "dark theme". This effect seems to be covering up the search bar with my modified style applied. The search bar appears and then fades out. How can I turn this effect off? Or at least make it so it doesn't cover up the search bar? I'd prefer to turn it off completely.

Certain fonts are displayed not as what I set them to in Firefox's settings.

At first, I thought it was a windows OS font related issue- it's not.

I've followed everything here: https://support.mozilla.org/en-US/questions/1323130 (The answer support link is inaccessible. But following the answer did not fix my issue.)

Also looked to see if any of my add-ons are affecting it. I've disabled them on the sites (in the screenshot) but the fonts are still displayed as attached. Checked to see if the add-on uBLOCK is disabling remote fonts, that feature is not checked so that's not the issue.

Please help, thank you.

Firefox 109.0 for macOS introduced an intentional bug that disables the popular highly useful zoom in/out using cmd+mouse wheel. Mozilla claims that this engineered bug "avoids accidental zooming and matches the behavior of other web browsers on macOS." However, it causes severe trouble for productivity users and the large user community who use a mouse and keyboard.

Could you please let me know how the highly popular and practical zoom in/out using cmd+mouse wheel could be re-enabled in Firefox 109.0?

Also, I would like to ask Mozilla to respect user decisions and let them choose whether they prefer to disable Ctrl or Cmd + trackpad or mouse wheel (scrolls the page instead of zooming) or use it.

Thanks

Is it possible to edit the userChrome.css file to have the tab/tool bar change colors like in Safari 15? I am new to CSS but would love to know if this is possible.