Firefox Support Forum

Hi. After recent update I started to see issue where blue/white border is present when clicking web site elements. Ususally this kind of border is present if you select elements via keybaord but in this case it's present when clicking elements with mouse. It usually stop doing this if I close and reopen FF but not for long. Example is in posted screenshot. I have not altered my settings in any way.

fedex.com has broken my browser!

I have a FedEx account for my business, but I no longer use it. However, I also receive packages from FedEx from time to time. For reasons that cannot be explained by anyone at FedEx, my Firefox browser will not allow me to create a new FedEx account to manage my deliveries. In other words, after I enter my new username & password, the FedEx website comes back with a failure message with words to the effect that, "This didn't work, please refresh your page."

I called FedEx tech support & learned they are now totally incompetent. The only solution that was offered was "Clear all of your browser history". I didn't fall for that - I did however delete all history with "fedex" in the link. I also removed all 31 cookies associated with fedex.com. Then, I re-started the browser, and tried again:

Upon summoning the fedex.com login page, the login information was pre-filled with the userid & password for my old, unused business account! How does this happen without cookies or history? Where is fedex.com getting this data? Is it stored on my browser - or does fedex.com have some nefarious scheme whereby they're using my computer id or IP or???

I need to delete every shred of data in my browser that is associated with FedEx - how do I do this?

Over the past two days, I have found if I create a new tab, the shortcuts that I had saved on that page have all disappeared. Does Firefox keep a backup of these shortcuts? Unlike related support messages I've read, my bookmarks and bookmarks toolbar are unaffected.

These shortcuts (about 16 of them) took quite a while to accumulate, and it is frustrating to see that they can just simply disappear like that.

I am running Firefox 108.0.2 (64-bit) on Windows 10).

I recently installed new pc with fresh Firefox Developer Edition. Then I transfered the profile folder from old pc to the new pc. All bookmarks, addons, etc is there. Just the XULRunner popup appears only on the new pc. I uninstalled firefox on the new pc again and reinstalled it with profile cleaning. After profile cleaning firefox got faster and addons got removed. But the XULRunner popup keeps appearing. When I go to taskscheduler and trigger the "Firefox Developer Edition Background Update CA9422711AE1A81C" again, the XULRunner popup appears. Removing this taskscheduler and Firefox keeps readding it and the XULRunner popup are back. Any idea how I can get rid of the XULRunner popup?

I upgraded to 108.01 three days ago. It crashed 3 times in the next two days, accompanied by that popup you get informing you of the crash.

For years I've been using the extraction method of the executable to create a Firefox portable application. Upgrading only involves the install folder. The profile remains untouched, unaltered.

I had an incident of profile corruption a couple months ago, with basically Firefox launching with most features not working, i.e. toolbar buttons, toolbar menus, etc. Yesterday, for a short time, aside from two crashes, I had a similar experience with the buttons, but not quite the same. My default built in Firefox buttons worked, but my extension buttons didn't. I also noticed on a page that I regularly visit, Ublock origin wasn't doing it's regular job of blocking, and the Ublock button was non-responsive.

I'm also in the process of using the Brave Browser for the first time. The reason I'm posting this here about this subject, including a Brave experience, is that at the same time I was experiencing the Firefox erratic behavior, Brave was crashing as well; freezing; tabs not loading.

Considering the Brave tabs not loading, and the temporary Firefox Ublock origin failure, etc., I'm wondering if there might be something in common here? Maybe an internet connectivity issue at the time?

Many websites are asking for preferred privacy settings but for some reason my browser closes them before I can move my mouse pointer. Is there some setting in either Ghostery or Firefox (108.0.1) to change so that these essential settings can be selected?

Hello! Since a month I have a strange problem - Firefox wont connect to any Google service - REcaptcha, google-analytics. Any site that uses these services would not load, or loads and waits until connection expires. I tried refreshing Firefox, the uninstalling and re-installing - the problem remains. I do not use any proxy or firewall on my computer. Opera and other browsers do not have this problem. Please, advice.

When Firefox finished an update, it placed the Firefox menu item in the taskbar and put up the splash tab it used as a splash page to present notification of changes and whatnot, however this happens every time I start or restart the browser, the Firefox icon can only be removed temporarily and the same walkthrough splash tab returns as well, of course I want to remove those permanently.

I never use the 'Bookmark this page' button in the location bar. Meanwhile it takes precious real estate in the small location bar (I have many extension buttons in the toolbar). Is there a way to hide or disable this button?

I recently upgraded from 108.0.2 (64-bit) to 109.01 but it slowed my PC down to the point of uselessness. Nothing else changed application or OS-wise. PC, OS and all Apps are current & up to date. Defrag, Cache Clear a& all similar utilities run on scheduled basis prior to upgrade and everything A-OK.

Is this a Known Issue? If so, is there a fix coming

I thought I had turned off autocompletion for logins, but when I log into websites, the username suggestion box still pops up. This is very annoying. See attached image for an example (edited to hide my actual username for that site). What do I need to change to get rid of this?

(1-7-23, Windows 10): My problem for the past month is that FF won't keep me logged into sites where I specifically ask to stay logged in. It remembers my passwords but will not keep me logged in to Amazon, Yahoo, Facebook, etc. This is a home computer only used by me so I don't want to be logged out. Also, I get messages from sites saying there's a login from a new browser and I keep having to confirm it's me. It will work for a day, but when I start the computer on the next day, I'm logged out of everything.

I have done all these things:

• Refreshed FF
• Uninstalled & reinstalled FF
• Cleared the Cache
• Cleared Cookies
• Settings: Remember History
• No checkmark for Private Browsing
• Tried turning off Enhanced Tracking Protection for affected sites
• Tried changing Privacy to Custom, and un-checked Cookies to allow them
• No checkmark for "Delete cookies and site data when Firefox is closed"

I think I have solved the problem after re-starting or completely turning computer off and on again, as long as it's the same day. The next day it's like it's a whole new FF browser. This started a month ago or so. Can anyone help? Nothing I do seems to work. Thanks!

Hello, I am struggling with a bug specific to Firefox (108.0.2) in which I have an XHR Post that is being blocked by dev tools only when a google captcha is selected. Here is the website that the bug is happening on. Per comment suggestions I've added a screen shot of the URL being blocked in dev tools.

My overall goal is to have this form post it's action and post the form data to another endpoint (https://beeceptor.com/console/preferencecenter). I am able to successfully post data to beeceptor with the captcha selected when testing in Chrome, but as stated not Firefox. If the form is submitted without the captcha selected the data is successfully posting to the beeceptor endpoint- this behavior is happening with both Chrome and Firefox which I am sure means something is wrong with my Javascript which can be resolved later.

Looking at the console in Firefox I am consistently seeing a XHR Post blocked to the beeceptor url with captcha selected. I have gone through several iterations of this code to resolve the issue, none of which have successfully worked. After many, many, hours of digging I have done the following to no avail.

• Cleared Cache
• Ran in Safemode then back to regular mode (one article this appeared to fix for a user)
• Ran in Private Browsing
• Adjusted CORS accordingly

There are more items I've attempted that I can't remember off the top of my head.

Any help with this would be greatly appreciated as I have hit a wall.

firefox moniter found my email in a new data breach february 4,2023. Firefox sent me an email about it. how do I know the firefox email is safe to click on highlighted items in the email?

I am unable to use the Firefox feature to store a saved credit card. When I attempt to do so I enter all the CC details accordingly, but clicking the "save" button results in no action taken. The cc modal just sits there and nothing happens no matter how many times you click save. Please advise.

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9dbd-a09970230204#tab-details

I have tried disable extensions one by one but it does not seem to affect the problem. Or at least there isn't a clear pattern that can help isolate the problem.

How can I fix this? Can someone help me read these reports better?

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

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