Firefox Support Forum

Firstly: Happy Christmas, everyone. And should we not type again in between now and next year: Happy New Year as well.

May all the best life can offer be on your path: True Health, True Peace, True Love, True Happiness and True Prosperity. Now and evermore.

And then some.  ;)

The issue: I am trying to copy an equation from Wiki. Normally, Firefox gives a Math Context Menu (Show Math As, Math settings, ... ), but lately this menu no longer pops up. As the equation is of substantial size, I am not looking forward to type it manually in Word ... .

Is there a way to regain this context menu?

Thank you. Sam

I keep CONSTANTLY getting an issue, that even wakes my computer up itself from sleep mode (even when im sleeping turning the monitors on and waking me up driving me CRAZY!), and it's always "Name resolution for the name detectportal.firefox.com timed out after none of the configured DNS servers responded." in my event log. Please help to stop this!

On starting FF now there is no focus, so other prog's can't e.g. open FF then download or enter a link, etc. directly. That is is a huge nuisance. Also Ctl+H or B (History or Bookmarks) don't work until the cursor is clicked within FF which is a major concentration breaker. Is there something in the settings to give FF focus when it opens like it has always done in the past? I don't like changing things in there without guidance. It's not just me, my wife's laptop is having the same issues.

Hello all, First of all thank you for the good quality of mozilla products. I am using mainly firefix and thunderbird on linux (Ubuntu) on all my computers, that of my children and of any friend I can convert to open-source computing.

I have done all possible documented actions to configure firefox for blocking pop-ups, including standard (permissions in privacy & security settings) and advanced (filter on autoplay parameters in about:config) options available. I keep receiving pop-up windows with unwanted videos, e.g. on my paid subscription to a local news website. See the attached screen capture, where I right-clicked on the pop-up window. You will see that a "digiteka" player keeps appearing and I never sollicited these videos. I hate this. It's not even pub, it's news, but when I'm reading an article I don't want to be bothered with other news that I'm not interested in. Plus, I don't want any unauthorised software like this digiteka player running on my computer without my permission. It's not a firefox module, it's probably silently downloaded over my connection with my news provider with no notice. I could go as far as blocking autoplay so the video will not start playing automatically, but I would like to completely block the apperance of such windows and any download of something executable on my computer. What could I do in addition? I there any way, other than stopping my subscription to this site?

Many thanks for your help. Patrice.

Hi, I realized my Firefox browser had installed itself twice upon installation. So I uninstalled it, reinstalled it, and then logged back into my Firefox account. I tried to sync everything up, but for some reason it's acting like my bookmarks and history no longer exits. Did I overwrite all of my bookmarks? Or did I just not sync it properly? Please help!

Hi, I tried recently to download some files that I had stored online on some cloud storage sites. One of them was over 4 GB in size, and the download would not complete. I tried a couple of times on that file, and every time the download failed just before the 4 GB total appeared in the download notice section. I checked online to see if others were having the same problem, and I found a few who were, but there was no solution posted. Is this a specific feature of Firefox, and is there anyway to increase the file size limit in your browser registry?

There is one particular website which is a necessary site for me. It is "realestate.com.au". To date, this is the only website displaying these quirks, however there could easily be more which I have not yet tripped over. The home page will open, but trying to open anything under it (account, login, search etc.) results in a plain white page with no data. I can operate the site normally on Chrome or Safari so it is clearly something in Firefox settings. I have tried to install a back version (107) to check that the latest uplift didn't introduce any undesirable attributes. I cannot see any settings which may be causing this so any hints or suggestions from the community would be greatly appreciated.

Why am I getting this from Kaspersky? The most recent version is 108.0.2. Detect date ? 01/17/2023 Severity ? High Description

Multiple vulnerabilities were found in Mozilla Firefox. Malicious users can exploit these vulnerabilities to bypass security restrictions, execute arbitrary code, spoof user interface.

Below is a complete list of vulnerabilities:

   Security vulnerability in SystemPrincipal can be exploited to bypass security restrictions.
   Security vulnerability in WebWorker can be exploited to bypass security restrictions.
   Code execution vulnerability in GTK drag and drop can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in process allocation can be exploited remotely to execute arbitrary code.
   Code execution vulnerability in Devtools can be exploited remotely to execute arbitrary code.
   Memory safety vulnerability can be exploited to execute arbitrary code.
   Security vulnerability in Notification permissions can be exploited to bypass security restrictions.
   Security vulnerability in format directive can be exploited to bypass security restrictions.
   Security UI vulnerability in cross-origin iframe can be exploited to spoof user interface.

Affected products

Mozilla Firefox earlier than 109.0 Solution

Update to the latest version Download Firefox

So, migrating after more than 10 years in chrome I'm currently struggling with the function that completes a webpage while you type (it happens in some webpages, not all). For instance, if I start typing "www.itau", firefox doesn't fill with a known webpage (www.itau.cl). This behaviour is different for, say, typing "www.sa", in wich case firefox fills the missing letters to (www.santander.cl).

I've tryed to delete the suggestion "www.itau" from the address bar with shift + delete, but this isn't a webpage suggestion, so it does nothing.

I'm leaving two screenshots to show.

Sorry for any spelling error, english ain't my main language.

I installed version 108.0.2 on my Windows 10 laptop and now my address bar are on the right side of my screen and the bookmarks are taking up the left side. There seems to be no preference to drag the address bar where I want to position it to where I was used to seeing it in the previous version.

Please let me know what I need to do to be able to customize positioning of the bookmarks and the address bar (I combined the address bar/search bar in preferences Settings under about:preferences#search.

Thanks for your help.

cant find how to add another account, every help thing i find seems to be outdated. i have multiple accounts i use on chrome, and want to move some to here, but i need help finding how

When I try to install Firefox on my Steam Deck (Which came with the installer). It doesn't open. It just says "Cound not open appstream://org.mozilla.firefox because it was not found in any available software repositories.

Please report this issue to the packagers of your distribution." It shows it every time I open the installer ever since I got the thing.

Every time I install an extension, FireFox asks me if I want to "allow this extension to run in private windows?" The answer is YES, the answer has always been yes, and it always WILL BE YES, so how do I set it to default on yes?

I also need an extension to block DEVELOPER POP-UP windows from newly installed or updated extensions. I have 4 pop-up blockers installed, but they all seem to bypass it.

Dear Community,

To be completely honest, I was redirected to this form for this issue after it was posting in the discussion forum too many times about this.

The problem: Firefox has the behavior to download an update and force me to restart my browser

The issue: Next to the fact this is a very obtrusive behavior (or simply...not polite) it is in fact messing up my workflow and mood.

Why important? (at least according to me): First workflow: Using a lot of active connections / 2FA logins in combination with a secure setup where my browser doesn't remember a lot after restarting for security reasons, I need to perform multiple logins again while working with online services. It messes up my worflow, negatively affecting productivity. Also, it generates awkward situations when being in an online meeting, sharing a screen and this happens... unwillingly, unknowingly and just untimely. Updates are irregular and often (which is a great thing it itself!)

And that brings me to the point of mood. Less important -yes- my mood to anyone really I know. It is just a big frustration. I have been using FF since the Netscape days, always advocating for this browser, showing others, helping other to use and see the benefits... And this feels (note it is emotion) like a bad pay back for all those years. Several occassions I just used Safari and it just seems easier. But..I want FF, for its belief, how it was setup and its security and privacy.

I know there are more people that experience this issue.

Please let me know. // Is this issue known to you? // Does it have any priority? Is there a solution being generated? // I have tried things, nothing worked. Willing to try, but please don't come with the right 'settings' ... believe me I have tried. The only options seems to be to completely disable the updating process in the about:config page... but that seems unwise. What do I miss?

Please advice, so I don't get to see the page as in the attachment.

Best Regards,

Matt -the Netherlands-

Every time I open Firefox and search for something it comes up in Spanish and there is a box to check if you want English. I have checked my preferred language in the settings and that is English (US) and I also did a purge caches and when I close Firefox and re-open it reverts back to Spanish with the box to check if you want English. I also have Chrome on my system and it works properly. If I change my search to using Bing it also works properly. I am not sure if this is a Firefox issue or a Google issue and I would appreciate any assistance I can get. I also re-downloaded Firefox to make sure I had the English option and did a re-install, with no change. I would appreciate ant assistance I can get. Thnaks.

When I tap the middle mouse wheel to enable auto-scrolling (with no additional inputs like clicking, scrolling, or keyboard inputs), on release of the middle mouse wheel, auto-scroll disappears. I can only use auto-scroll while holding down the middle mouse wheel.

I've reached out to other's and this seems to not be the intended/default behavior. I've confirmed middle-mouse wheel scroll (where it's a tap / toggle) works on Chrome as well as other applications like Spotify.

I would like to have it as a toggle. What can I do?