Missing accoutn data after switching to new desktop unit

I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disco… (read more)

I retired an older desktop unit several months ago and am no longer able to access the bookmarks associated with my account. My profile information now says account disconnected, followed by my email address. Below that the words Profile 1 appear. The menu below is the regular menu for actions on Firefox but none of the bookmarks from the original computer appear. Is there some way to access them?

Howard Drescher

Asked by howardsd43 10 hours ago

Last reply by Denys 6 hours ago

why do I need to create a profile?

bold text Firefox has been my browser forever. When I tried to open it this morning I was invited to create a profile, so no profile, no Firefox..... I've never had to do… (read more)

bold text Firefox has been my browser forever. When I tried to open it this morning I was invited to create a profile, so no profile, no Firefox..... I've never had to do this before and am reluctant because of the apparent threat of losing all my passwords and bookmarks. I'm 85 years of age so don't need this complication. Any help would be appreciated, complicated high tech answer will probably be beyond me. Brian.

Asked by brianmcconaghy 10 hours ago

Last reply by Denys 6 hours ago

Loss of picture navigation and other buttons on eBay

Just the last couple of days I can no longer browse through the images of an ebay item. the first image loads but the arrows or the thumbnails yield no movement, and I ca… (read more)

Just the last couple of days I can no longer browse through the images of an ebay item. the first image loads but the arrows or the thumbnails yield no movement, and I can't use the contact seller button either. No other website is effected, I am using the latest Firefox with Ventura on an imac. It all works if I use Duck duck and go? All very strange. Tim

Asked by tim.ridley 9 hours ago

Last reply by Denys 6 hours ago

  • Solved

Viewing details of a bug

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/ There appears to be more details in https://bugzilla… (read more)

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/

There appears to be more details in https://bugzilla.mozilla.org/show_bug.cgi?id=2014390 located at the bottom. When I try to view the details it asks me to log in. I do not see any reason I should have to log in to view the issue as I only intend to view the bug. Why does it require a login ?

Asked by natalkalyu 7 hours ago

Answered by Denys 6 hours ago

Can the GPC accepted persistant bubble be turned off?

When the Global Privacy Control request is checked (https://support.mozilla.org/en-US/kb/global-privacy-control?as=u&utm_source=inproduct) a persistent bubble appears… (read more)

When the Global Privacy Control request is checked (https://support.mozilla.org/en-US/kb/global-privacy-control?as=u&utm_source=inproduct) a persistent bubble appears at the bottom of the page indicating the request has been accepted. The bubble is annoying. Is there a way to continue to use this feature without the bubble appearing?

Asked by tjn247 1 day ago

Last reply by tjn247 9 hours ago

my tabs are crashing all the time whenever i try to open it.

HI Since the last update from Firefox. I am experiencing frequent and multiple crashes. so much so I have beenusing google chrome as alternative browser. It would appear … (read more)

HI Since the last update from Firefox. I am experiencing frequent and multiple crashes. so much so I have beenusing google chrome as alternative browser. It would appear to me that the "new" version is unstable. = Version 147.0.4 (64bit).

Do I go back the the previous version? and if so where is it.

Pete

Asked by peteh1943 10 hours ago

Firefox Browser Loading Issue While Playing LetterBoxed NYT Web Game

Hello, I am facing a strange issue while using Firefox browser. When I try to play LetterBoxed NYT, the game sometimes gets stuck on the loading screen or loads very slow… (read more)

Hello, I am facing a strange issue while using Firefox browser. When I try to play LetterBoxed NYT, the game sometimes gets stuck on the loading screen or loads very slowly. The same website works fine on other browsers like Chrome and also on Android devices, so I’m not sure if this is a browser compatibility issue or something related to caching, cookies, or browser settings.

I have already tried clearing cache, disabling extensions, and updating Firefox to the latest version, but the issue still appears occasionally. Could this be related to browser security settings, DNS resolution, or performance optimization? Please guide me on what settings I should check or change in Firefox to make this web game run smoothly.

Asked by Ella Hayes 13 hours ago

How do I fix "Bad Request"?

When trying to log into my bank, I get the following message: "Bad Request: Your browser sent a request that this server could not understand". I have tried to clear co… (read more)

When trying to log into my bank, I get the following message: "Bad Request: Your browser sent a request that this server could not understand". I have tried to clear cookies, to no avail.

Asked by dehiett 11 hours ago