zecurity

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlan… (read more)

I have passwords stored in Dashlane. 1. Would i be anymore secure if i followed your prompts and disabled Dashlane in order to use Firefox relay; 2. If i disabled Dahlane to use Relay would i loose all the passwords saved in Dashlane?

Asked by Doug's Computer 1 day ago

Last reply by Terry 8 hours ago

Ad Blocker

Hi, Does anybody know why I cannot use an adblocker from TotalAv when I have used it in the past? Also, why is Firefox not able to connect to Virginmedia? or should I say… (read more)

Hi, Does anybody know why I cannot use an adblocker from TotalAv when I have used it in the past? Also, why is Firefox not able to connect to Virginmedia? or should I say virgin does not recognize firefox? Sorry to ask two questions at once.

Asked by Graham 22 hours ago

Last reply by Terry 7 hours ago

Firefox update makes Outlook email unusable

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the… (read more)

When Firefox updated on my Windows 7 computer, I could no longer access my email on Outlook.com. I had to revert to an earlier restore point on my computer (and thus the previous version of Firefox) to use Outlook.

Asked by mgbehrends 17 hours ago

Last reply by cor-el 8 hours ago

Why is navigation using text cursors disabled by default?

Well, this is not much support question, but I didn't found better place to ask. Why is this nice feature disabled by default? It is disabled by default not only in Fire… (read more)

Well, this is not much support question, but I didn't found better place to ask.

Why is this nice feature disabled by default? It is disabled by default not only in Firefox, but also in other major browsers like Chrome, Edge, or Opera.

If I wanted to activate it (Because it is nice feature), then I must press F7, or click on checkbox in settings.

If you don't know what I'm talking, then it is the "Always use the cursor keys to navigate within pages" option.

Asked by Patricek0056 (She/her) 8 hours ago

yahoomail notifications

Yahoo mail push notifications stopped working around 5/25/23. I have Firefox v113.0.1 from the automatic updates. The notifications were coming, now they don't. Firefox… (read more)

Yahoo mail push notifications stopped working around 5/25/23. I have Firefox v113.0.1 from the automatic updates. The notifications were coming, now they don't. Firefox still sends notices from other email services, and yahoo notices still work with other browsers.

How to I go back to the previous version of Firefox?

Asked by greenset13 12 hours ago

Last reply by Dropa 8 hours ago

Middle Mouse Click for "Open image"

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images… (read more)

I found the use of using right-click on images to get a general menu, and the middle-clicking on "Open image in new tab" a boon, because it would often enlarge the images and make them easier for me to see.

In the past two days, suddenly this has become a hit or miss situation and I'm not sure why. Sometimes I can middle-click on "open image in a new tab" multiple times and get no response. Other times if I hold down for a while and then release, it will open the image. And then other times again it will work as intended.

I'm not quite sure why this issue has suddenly occured.

Firefox is up to date, Version 113.0.2 (64-bit). My mouse is a KLIM Blaze, drivers 3.1 which again seem to be up to date. My middle-click in new-tab is set to true in firefox's config.

Does anyone know why these issues are happening?

Asked by Sallie Drazzi 9 hours ago

White space is not optimised for printing

Hi there, We are using Firefox Portable for our self service kiosks however we are having real issues while printing longer order slips. When we want to print slips lon… (read more)

Hi there,

We are using Firefox Portable for our self service kiosks however we are having real issues while printing longer order slips.

When we want to print slips longer than 25cm, Firefox automatically rescales the PDF and makes it so small that you can't even read sometimes.

Then we extend the paper size so it does not need to rescale however this time if the slip is short it prints the whole blank space remaining wasting a lot of paper.

Chrome does not do that and it only prints the non-blank area on the PDF.

We have tried numerous tips on here and stackoverflow (using about:config) but none seems to help.

I have attached a photo of the slips printed by both browsers for you to see the exact difference.

Thanks for your help!

Asked by altayadademir 19 hours ago

Last reply by jscher2000 - Support Volunteer 10 hours ago

Undo remove extension, but from the toolbar.

Sometimes when a a browser add-on is having trouble, I removed it, then hit undo, and sometimes it works again after that adds it back on. I thought I'd do that today sin… (read more)

Sometimes when a a browser add-on is having trouble, I removed it, then hit undo, and sometimes it works again after that adds it back on. I thought I'd do that today since some were showing blanks instead of their icons. I did one from the manager just fine, but when I removed one from the toolbar instead of the manager, no undo option was presented, and I don't recall which it was. How can I undo, or view recently removed extensions?

Asked by Sterrence 14 hours ago

Last reply by cor-el 10 hours ago

  • Solved

Refresh Firefox button missing

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it … (read more)

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it should be. The text is german, but none if these Buttons are the one I seek.

Asked by timopa 1 day ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Reinstalling my Firefox data from a PC that dies to a new one

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC. I have tried to copy all of my… (read more)

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC.

I have tried to copy all of my User, Local Apps Data Mozilla Profile data folders to my new Laptop but the data does not appear when I fire up Firefox on the new laptop.

The old laptop folder was c:\Users|Phil, the new laptop is C:\Users\Phill {setup of new PC added a second L to my name}

Is this an issue ?



Asked by phil.libbis 1 day ago

Answered by cor-el 13 hours ago

Restore previous tabs issue when a tab(s) is split between screens

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser wit… (read more)

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser with the 19 tabs so I was left with one tab browser on the 2nd screen. Unfortunately now I lost all 19 tabs because when I click restore Recently Closed Windows (tabs) the only thing that listed is the tab I already have open.

This has been an issue for a LONG time. I have to remember to close the temporary browser tab 1st then close the main browser with all the other tabs open LAST. I HATE that I lose everything if I don't close the split browser in that order.

Asked by Starman 15 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

Firefox got uninstalled along with Windows 10. then both were reinstalled, but Ive lost all my bookmarks. Can I retrieve them somshow?

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't … (read more)

I had to reinstall windows 10 (this was done by Microsoft with my permission) and so firefox was uninstalled (long with all apps). i have reinstalled Firefox, but can't retrieve my old bookmarks. I have a file of very old bookmarks, but the "import/restore" function doesn't restore or import using that file. Help please. Can the up to date bookmarks be retrieved from my uninstalled Firefox?

Asked by JOHN 13 hours ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

New update has numerous faults.

For years I have used Firefox and every update has been seemless. This one is terrible!! Every time I click to open a new tab, it opens a new page Every time I try to c… (read more)

For years I have used Firefox and every update has been seemless. This one is terrible!!

Every time I click to open a new tab, it opens a new page Every time I try to change tabs from previous to the update, it will not change. I am stuck on that tab Every time a new page is created I cannot open it because it has a "block pop up windows" and this is a setting that I did not change. I have had to turn off all blocking just to be able to change my password, to be able to typoe here.

You have basically stopped my studies until this can be rectified and I doubt anyone will repond to this message

Asked by tony.s.vowles 5 days ago

Last reply by tony.s.vowles 12 hours ago

Unable to access the Amazon Connect CCP

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using t… (read more)

The following issue may occur if you embed the Amazon Connect Contact Control Panel (CCP) into your agent application and your users access the Amazon Connect CCP using the Firefox web browser with Enhanced Tracking Protection browser setting set to Strict.

An upgrade to Firefox, specifically Firefox non-ESR version 86 released on February 23, 2021, introduced Total Cookie Protection

which modified cookie sharing behavior across sites for users with Enhanced Tracking Protection set to Strict (Firefox defaults to Standard). Users with this specific browser setting and version combination may be unable to access the Amazon Connect CCP when embedded in another application, preventing them from handling contacts.

To prevent impact to your users (agents), we recommend that your users do one of the following:

  1. Confirm (or set) Enhanced Tracking Protection as Standard in their browser settings. Users can do this by following instructions documented here.


  1. Do not upgrade their Firefox browser version to v86 or higher.
  1. Use Google Chrome or Microsoft Edge to access the Amazon Connect CCP.


That's how AWS is blocking firefox users to access the sound in a firefox browser. How to fix that?

Asked by Shafi Ektider Zarif 2 days ago

Last reply by cor-el 13 hours ago

general use of Firefox, wont load any wepside.

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i… (read more)

When I start firefox its stand loading for a short time, and then comes with an error that its was unable to load the window, retry or close it. No matter what wepside i enter to use its always the same. This happen a few days ago and have been troubleshooting my self since. now i need your own help. I have reinstalled it, reset settings, taking it off and on the firewall. Removed all plugins for it. and always come to same conclution. I got the latets installer from the wepside, to make sure its up to the newest version.

Before this issue, it ran fine, no issues what so ever. and one day i needed it was stuck on this problem.

I am useing it on a laptop. atm returned to chrome for help.

picture shows the issuse not able to load, no matter the wepside.

Asked by hensebruhn 19 hours ago

Last reply by Paul 13 hours ago

Unable to use "Tools" in Google Search

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and… (read more)

With the latest update, I am unable to use the "Tools" button on Google search (to do things like results from past week, month, etc.). I have disabled all extensions and restarted the browser to no avail. What's odd is, I am able to use the Tools in a Private Firefox page with or without extensions enabled. But on my normal browser, the button doesn't work regardless.

Perhaps it was timing and the issue just started occurring when the update happened but I'm unsure how to solve it.

Thanks.

Asked by jedijumphigh 19 hours ago

Last reply by cor-el 14 hours ago

How to disable videos dropping to the lower right-hand corner on websites

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have p… (read more)

Every time I go to Fox News, the video at the top of the page drops to the lower right-hand corner. It's an annoyance I've been searching for a way to eliminate. I have pop-ups blocked in preferences and I have a couple of different pop-up blockers, but nothing seems to work. I'm currently using Firefox 114b.09 on a Mac Desktop.

Asked by soofeenee2 15 hours ago

Last reply by cor-el 14 hours ago