Showing questions tagged: Show all questions

How do I delete "Old Firefox Data" folder that somehow found it's way to my desktop?

I restored Firefox, which left a folder named "Old Firefox Data" on my desktop. How do I delete it? I can't! Even if I remove the "read only" property and remove the "den… (read more)

I restored Firefox, which left a folder named "Old Firefox Data" on my desktop.

How do I delete it? I can't!

Even if I remove the "read only" property and remove the "deny delete" setting, the damn thing won't go away!

How.Do.I.Kill.The.Folder???

I don't seem to remember Chrome or even Edge making the decision to clutter my Desktop indefinitely for no reason at all...

Asked by qpad 21 hours ago

Last reply by cor-el 14 seconds ago

Getting tabs across full width of window

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate t… (read more)

When I have a handful of tabs open, they start scrolling off-screen, despite the fact that there is plenty of room on the tab bar. In fact, tabs never seem to populate the right 50% of the tab bar. I have found plenty of advice about how to set minimum and maximum sizes for the tabs themselves, but that is not my problem. I want to be able to see all of my tabs when there is plenty of room to show them. Any way to solve this?

Asked by wendiwoman2 23 hours ago

Last reply by cor-el 16 minutes ago

bookmarks

Had firefox on my old Windows 7 computer with lots of sites bookmarked. Just bought new computer. When I download firefox to my new Windows 11 computer, how to I get al… (read more)

Had firefox on my old Windows 7 computer with lots of sites bookmarked. Just bought new computer. When I download firefox to my new Windows 11 computer, how to I get all of my bookmarks back from my old Windows 7 computer? Thanks

Asked by thomas999 2 hours ago

Last reply by thomas999 30 minutes ago

Webpages saved as PDFs are very large files compared to Safari

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, w… (read more)

Webpages saved as PDFs using FF are very large files compared to the same webpage saved as a PDF using Safari. FF will create a 2-3 page pdf that is over 3 MB of data, while Safari saves the same pdf as 325KB. I never noticed this to be the case in the distant past but as my available storage space started shrinking rapidly on my MacBook I realized this might be the culprit.

I don't know when these large pdfs files started with FF but as I reviewed some similar files from several years ago, the same type of 2-3 page pdf in FF was in the KB, not MB of data. Can anyone help me understand why this is happening? Is there a setting that should be changed so these pdfs are not so bloated in size?

I am still using FF 88.0.1 having not made the leap to the newer versions of FF because of all the bad reviews. That said, I have not seen any info which indicates that FF scaled down pdf file sizes in the newer versions of FF.

In FF's Preferences pane PDFs are set to open in FF. Would it help reduce the file sizes if I changed that so they open in Mac's default application which I assume is Preview? I don't know if that's what the default preference was years ago when FF pdfs were much smaller files, or if changing that would make no difference at all.

Also, for what it's worth, I previously disabled FF's new-ish Print Preview Interface in about:config because it was consistently overriding the preset positions I set for my headers and footers, resulting in them being cut off the printed pages, however, the bloated pdfs were a problem long before FF introduced the Print Preview Interface feature.

Any suggestions on how to reduce the size of pdfs that FF is creating? I don't have and don't want to get a 3rd party application like Adobe Acrobat to deal with this, when I can simply use Safari as my browser. Thank you.

Asked by youngjane 6 hours ago

Last reply by youngjane 33 minutes ago

online image processor results blocked by ff as "potential security risk"

I'm using an online image processing service. OK until recently when the resulting jpeg file download is blocked by ff for "potential security risk". [Literally the DL re… (read more)

I'm using an online image processing service. OK until recently when the resulting jpeg file download is blocked by ff for "potential security risk". [Literally the DL report says blocked but my photo software shows a jpeg file created that cannot be read.] An ff clone browser gets the file OK. Also there is a manual over-ride in ff that works one file at a time. I don't see any way to automate for batch or site itself. Manual for each file is a nuisance. I really don't know what I'm dealing with here but I doubt there is a virus or security danger for my home (not networked) pc. Thanks for any assist.

PS: I see in download help here, the threat warning of PSR [potential security risk] is ambiguous. Compared to "may harm your computer", a higher level. PSR says "uses an insecure connection . . . may be corrupted or tampered with during the download process". I read this knowing that another browser, and the ff override, get the file no problem. Can a security threat be concealed in a jpeg file? FF is relying on google-based protection, I believe.

Asked by persister 2 hours ago

  • Solved

Weird font display when Google doc/slides in different language

Hello all, I need help fixing the fonts when a google doc is in a different language. Could Someone tell me how to fix this? Note; I have read another thread about this t… (read more)

Hello all, I need help fixing the fonts when a google doc is in a different language. Could Someone tell me how to fix this?

Note; I have read another thread about this type of issue,, but I really didn't understand what fixes it

Thanks for any help

Asked by xeltuxofficial 19 hours ago

Answered by xeltuxofficial 1 hour ago

  • Solved

Incorrect Timestamps in Gmail When Using Firefox

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamp… (read more)

For several months I have noticed that the timestamps on my Gmail emails are 5 hours ahead of my actual time, when I use Firefox to check Gmail. These incorrect timestamps do not occur when checking Gmail, using Chrome and other browsers; so it appears to be something occurring only with Firefox.

I communicated with Gmail support staff; and they think it may be due to Firefox's anti-fingerprinting configuration settings that sandboxes the session to the point where the browser has no idea which timezone you are in. The timezone then gets sets to UTC time for everyone, rather than the timezone set on the individual computer.

The only option to get back the correct timestamp in Gmail, using Firefox, is to disable the the anti-fingerprinting value in about:config. However, this then disables other anti-fingerprinting privacy protections.

Is it possible for Mozilla to add an option to leave the timezone out of your anti-fingerprinting configuration settings, as that information is not really giving much privacy info away about anyone?

Please advise, and also let me know if there is a work-around to get my correct timestamp back in Gmail, without disabling anti-fingerprinting in about:config

Thank you for your attention to this matter and any assistance you can provide.

Asked by lmruffolo 2 days ago

Answered by cor-el 1 day ago

Can't Upload Image To Support Forum Post

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post? I click the "Browse..." button under "Add images (optional)" under the box where… (read more)

Anyone know why I can't upload a simple small JPEG image to a Mozilla Support forum post?

I click the "Browse..." button under "Add images (optional)" under the box where the post is typed, select the file and click the "Upload" button and it just sits there saying "Uploading Image.jpg" but the image never uploads or attaches to my post.

I have tried from both Firefox (version 96.0) and Safari (version 15.2), but I have the same problem. I can't find any info about accepted file formats and sizes for these forums, but the image is only 478KB, and is a JPEG, so I can't imagine it's too big or an unaccepted format...

I am on macOS version 11.6.2. The image file is NOT locked.

Any info or suggestions would be greatly appreciated!

Asked by eric.wengrofsky 2 weeks ago

Last reply by jonzn4SUSE 2 hours ago

how can i find which authentication app i used for 2fa?

how can i find which authentication app i used for 2fa? i can't find it anywhere? I keep having to resort to recovery codes but this is not an option for pairing. … (read more)

how can i find which authentication app i used for 2fa?

i can't find it anywhere?

I keep having to resort to recovery codes but this is not an option for pairing.

Asked by fluffyalien 4 hours ago

Last reply by jonzn4SUSE 2 hours ago

The ability to download files suddenly stops working

In my settings I have enabled that FF asks me where to save files whenever I click on a download or choose 'save as'. This works... until it doesn't. For no reason and at… (read more)

In my settings I have enabled that FF asks me where to save files whenever I click on a download or choose 'save as'. This works... until it doesn't. For no reason and at random times Firefox stops asking me where I want to save downloads. It also doesn't download them automatically. It basically ignores any commands to 'save as' or download files like PDFs. The only thing that fixes the problem is restarting FF.

I'm on the latest macOS with the latest FF version, but this has also occurred on previous versions of FF.

Any suggestions?

Asked by info6880 2 hours ago

  • Solved

can't access the Microsoft Office website

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office… (read more)

After I log in to the Office and try to enter Word online (https://www.office.com/launch/word?auth=1) , I am constantly redirected to the home page , (https://www.office.com/?trysignin=0). I already deleted cookies and add-ons, reinstalled firefox

Asked by danil_mazur 1 day ago

Answered by danil_mazur 2 hours ago

how to restore tabs and extensions

Greetings, recently firefox 96.0.2 crashed running on windows 10. I had installed it long ago and I had tabs that were were active and I had installed 7 add-ons (extensio… (read more)

Greetings, recently firefox 96.0.2 crashed running on windows 10. I had installed it long ago and I had tabs that were were active and I had installed 7 add-ons (extension). when I opened firefox after crash, I discovered 1 - no tabs existed, 2 - settings were as though it was a fresh install (I had to configure settings all over again) 3 - and no extensions I looked for restore under menu bar (the 3 stacked up lines) so far I have been unable to restore my old tabs and extension etc

I hope there is method to bring tabs back (most important). I tried to copy last month history with no success. Thank you for your help in advance. -Sed

Asked by owneri 4 hours ago

Last reply by FredMcD 3 hours ago

Firefox (Canonical/Ubuntu) snap app can't open external apps does firefox have --classic confinement policy

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows… (read more)

I am having issues with opening link for external applications. The application can be What'sApp or Zoom or Slack and when trying to open an external app I get a windows that ask for me to select the application to open the link.. When doing this the only option have I have is System Handler and Choose Application.. Neither option is helpful.. This did not happen with firefox packaged with .deb .. I am assuming that this deal with snap sandbox security.. I later read an article

I did a little reading and came across a link https://ubuntu.com/blog/how-to-snap-introducing-classic-confinement

Which instructed on how to create a snap with --classic confinement.. I am not sure if this will resolve the issue that I am having .. But I didn't find that I could install firefox snap with the --classic option.. I am not that familiar with snaps so I could be completely off but wanted to know if someone could look into it..

I would like to add an image but it doesn't seem like firefox will allow me to on this page. (Browse is not opening a window) Also copy and paste didn't work

Asked by lradical 3 days ago

Last reply by jonzn4SUSE 3 hours ago

Opacity

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is t… (read more)

Almost every time I browse with firefox in linux mint 20.2, the pages lose their opacity and become transparent. The only way I can correct it is to restart firefox. Is this a known bug, and what can I do to correct it? Thank you. Fred Broder

Asked by ftfrddb 7 hours ago

Last reply by jonzn4SUSE 3 hours ago

How to stop Firefox nag screens

I have been a happy Firefox and Thunderbird used for many years, but the constant unnecessary tweaking and fiddling with the GUI has begun to spoil my user experience. Ea… (read more)

I have been a happy Firefox and Thunderbird used for many years, but the constant unnecessary tweaking and fiddling with the GUI has begun to spoil my user experience. Each update seemed to change something that was working fine and didn't need changing... the last straw was making the on-screen font so small that it was nearly impossible to read.

It took me quite a while to find a way to change the font size and appearance back to something usable. That was when I decided to disable automatic updates. Now, every time I open FF or TB I get a nag screen and this is beyond annoying. There does not appear to be any way to stop this happening outside of doing complicated stuff in the registry that I am not prepared to do.

So basically, I am looking for a recommendation on the best alternative browser and mail app that I can use when I delete FF and TB. Chrome seems to work OK for a browser and although I don't like the GUI, Gmail is probably the logical choice as I use Gmail addresses. I don't need apps that work on phones as I work on a PC, so a simple clear GUI is more important to me than all kinds of clever features that I will never use :)

Cheers... John D

Asked by jon dee 3 hours ago