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Firefox Unable to Update Automatically

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tri… (read more)

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

Asked by exo82 1 month ago

Last reply by NoahSUMO 1 week ago

Firefox keeps asking to reinstall. It fails to check for updates. I have Windows 11 and Firefox 124.0.2

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't kno… (read more)

I have Windows 11 and Firefox 124.0.2. Firefox keeps asking to reinstall. I think it is because I keep getting the message that it fails to check for updates. I don't know if I have installed the Microsoft Firefox or the direct Mozilla Firefox downloaded. Maybe that is the problem, but I am not tech savvy. I have used Firefox for many years and like it. I am also too old (83) to deal with these problems. Help!

Asked by tommcgrath 1 week ago

Last reply by NoahSUMO 1 week ago

Autofill background color

I have a dark themed website with light colored lable that is positioned inside the input field and having the autofill to autocolor the input's background yellow makes t… (read more)

I have a dark themed website with light colored lable that is positioned inside the input field and having the autofill to autocolor the input's background yellow makes things look horrendous. I've tried the following CSS:

``` input:autofill, input:-moz-autofill, input:-webkit-autofill {

   filter: none !important;
   background: rgba(0, 98, 155, 0.35) !important;

} ```

On top of that, I tried changing that for myself in about:config changing ui.-moz-autofill-background to false, but after clearing browser cache and doing a hard-refresh, the yellow autofill background color persists.

That would be a personal fix, but I would rather firefox not murder the theme of my site for others and let me have control of what color the autofill background color should be (if I even want there to be a difference in colors). Am I missing something? I don't simply want to turn that off for myself (although I still want to, but it didn't work). I want to change it for everyone visiting my site. (Like I'm able to change the colors of link or border colors or background colors of other elements).

Asked by Bogdan Lupandin 2 weeks ago

Last reply by cor-el 2 weeks ago

Disable automatic download when browsing

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. … (read more)

How do I stop firefox from automatically downloading files from the internet when I click on them - without even asking me if I want to download them in the first place. In "Applications", selecting "Always Ask" in "Choose how firefox handles files etc" does not work. Firefox never asks. If it cannot be disabled, I will have to stop using Firefox.

Asked by whellebrand 3 weeks ago

Last reply by zeroknight 3 weeks ago

Files failing to download

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. D… (read more)

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Asked by maryam.sufi 1 month ago

Last reply by cor-el 1 month ago

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:) Camera and microphone are blocked. Sess… (read more)

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Asked by STAMPS 3 weeks ago

Last reply by cor-el 3 weeks ago

When Opening PDF, I See Two Different Firefox Developer Applications Are Displayed (one with logo & other without)

I have had this problem for a while. I am not sure what to do so that I can fix this. Whenever I open a pdf or any application that can be opened in the browsers shows me… (read more)

I have had this problem for a while. I am not sure what to do so that I can fix this. Whenever I open a pdf or any application that can be opened in the browsers shows me two options for firefox browser. I attached a picture that will make it obvious what the problem is.

Asked by Mishri 1 month ago

Last reply by zeroknight 1 month ago

why do my add-ons keep getting disabled?

why do my add-ons keep getting disabled? ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff develo… (read more)

why do my add-ons keep getting disabled?

ff keeps disabling add-ons that i have used for years and even keep a v. 5 to use the older add-ons and use the latest ff developer to use w/ more modern websites. ff even disables add-ons that worked perfectly well in ff developer and does not even give me the opportunity to re-enable them like i could before.

is there any way to force my old version to let ME decide what i want disabled/enabled?

Asked by digirl 1 month ago

Last reply by cor-el 1 month ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

Win 11/Firefox and Facebook

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a pictur… (read more)

Hi, its been a while now that I've noticed every version of FF doesn't work that well with Facebook. For example, I'm scrolling through posts and when I click on a picture to open the post, the mouse click area is miles out to close pop up windows etc. It only happens on some posts but a majority is this issue.

Anyone else has this problem? FB via Chrome works fine.

Asked by s88hon 1 month ago

Last reply by zeroknight 1 month ago

Can't log into Americanexpress.com with Firefox

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User… (read more)

When I try to log into my AMEX account with FF, nothing happens. The screen refreshes itself, but no log in, and no error or other kind of message. I have entered my User Name and Password manually and using Auto fill, no success.

This problem was posted in January 2020 and I have tried all of the solutions. I have cleared cookies and cache for ALL sites and cleared saved logins for Amex. Still does not work. I have tried logged in and incognito mode. Still doesn't work. I can log in on Chrome with no problems.

It was working fine a few days ago.

Thank you so much for help!

Asked by juliefarr2 1 month ago

Last reply by tamassia1 1 month ago

I am unable to access a website i go to frequently.

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the p… (read more)

When I try to sign in to Delta.com, on my Macbook air, where I have an account and go there frequently, today I cannot access. Even when I try to reset my password, the page will not respond. I tried the same on Safari, and it worked just fine.

so the problem has to be with Firefox, not with Delta.

Asked by culbered 1 month ago

Last reply by zeroknight 1 month ago

Bookmark menu

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any su… (read more)

The book mark menu option (displaying the bookmark menu and allowing selection) has disappeared from the book mark tool bar and I can't find a way to add it back. Any suggestions?

Asked by tom445 1 month ago

Last reply by cor-el 1 month ago

updated firefox to 124.0 and now cannot log into American Express with username and password

cannot log into my Ame account with username and password since update to 124.0... AFter enter information keeps spinning as if going to log in but then just stops log i… (read more)

cannot log into my Ame account with username and password since update to 124.0...

AFter enter information keeps spinning as if going to log in but then just stops log in. No error message,

Can I remove update?

Asked by 4tb8pcy5dz 1 month ago

Last reply by jonzn4SUSE 1 month ago

How to turn off Global Privacy Control popup message?

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have als… (read more)

I keep getting Review Your Global Privacy Control preferences message, almost every time I start the browser. I have selected "Don't Allow" option many times and have also went and managed my privacy controls. But, the popup message won't stop coming.

How do I stop the popup message?

I have been Firefox/Mozilla user from the very early days but I am at a point where I have to stop using it because of this annoying popup message.

Asked by San Chin 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Outlook.live.com disrupted by Mozilla's Multi-container extension

Outlook.live.com disrupted by Mozilla multi-container extension. Loads fine when extension off. When extension is on, shortcut that normally loads outlook already signed… (read more)

Outlook.live.com disrupted by Mozilla multi-container extension. Loads fine when extension off. When extension is on, shortcut that normally loads outlook already signed in now brings you to main microsoft sign on page, but starts launching multiple tabs ad infinitum after you log into that page. Works fine on Brave and other browsers. Started about a month ago. I see no recent complaints in searches. None of the fixes offered in older queries found in searches worked. Are Microsoft and Mozilla having a data access battle? How do I fix this? Really don't want to reinstall Firefox - this will involve hours of re-configuring. Thanks.

Asked by Donx 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Firefox browser not working with ExpressVPN

Macbook Pro, Sonoma 14.1.2. I updated Firefox in the beginning of March. Since then it will not allow me to access site on the internet when I have ExpressVPN enabled. … (read more)

Macbook Pro, Sonoma 14.1.2. I updated Firefox in the beginning of March. Since then it will not allow me to access site on the internet when I have ExpressVPN enabled. ExpressVPN works with Safari. I have spent over an hour working with a VPN tech. It's fine. The only change was updating Firefox. Since then I have removed and re-installed both Firefox and ExpressVPN. How do I resolve this?

Asked by friday.05 1 month ago

Last reply by cor-el 1 month ago