'Most used' Bookmarks gone from address bar since update 78.0.1 (64-bit)

Hi, Since the latest update, I'm no longer able to see the most used bookmarked sites from my address bar. When I now click on the open space of the bar I get a dropdown … (read more)

Hi, Since the latest update, I'm no longer able to see the most used bookmarked sites from my address bar. When I now click on the open space of the bar I get a dropdown of saved sites but not the most used ones like I used too. This has happened in a previous update too and because I cannot find a fix solution, I'm forced to make a post.

I've tried going into tools>options>home>privacy & security but ticking and unticking of boxes has been unsuccessful. Any help would be gratefully received.

Asked by TheTuNa 2 days ago

Last reply by jscher2000 2 days ago

If I use autoplay, Firefox crashes, I shut autoplay off and can't play any video clips on any sites...CATCH22

I have auto update and installation checked. I have very few sites where ABP allows ads. I have Bitdefender for antivirus. I have reset Firefox at least 5 times this past… (read more)

I have auto update and installation checked. I have very few sites where ABP allows ads. I have Bitdefender for antivirus. I have reset Firefox at least 5 times this past 6 weeks. This has gotten old. I have tried starting without the Add-ons, but what's the sense of having Add-ons available then? If I try to use Firefox with the autoplay feature for videos on sites like NFL.com or NASCAR.com, Firefox will in short time crash (Firefox is not responding), ..usually when I have more than 2 tabs open, but has done it with a singular tab open. As a matter of fact, it will sometimes crash before loading the page. If I use FIrefox with autoplay disabled, I can't even prompt the video to play. It doesn't even show up in the play section when prompted. So what's the sense of that? After resetting Firefox, I fail to understand why in the most viewed panel, why my most viewed aren't there after each reset? Also, why doesn't it populate my most viewed consistently? That being, if I go to the same sites all the time, why don't they show as most viewed? I get sites showing up I've only been to once in a month, instead of multiple times in a day. My final thing...why does Edge keep prompting me to install it while using Firefox? I have Edge already installed when Firefox crashes and it has a fresh install from just 2 weeks ago. But I still get these annoying notifications. I know this is long, but this is what happens when you try diligently to do as the instructions show in the Help section multiple times...only to come to the same conclusion. Can someone please help?

Asked by Highhorse 9 hours ago

Last reply by FredMcD 2 hours ago

Number of items on the Location Bar

Just updated to Firefox 78.0.1 and now when I click the location bar the number of items decreased from 10 to 8. Any way to configure how much items are displayed when I … (read more)

Just updated to Firefox 78.0.1 and now when I click the location bar the number of items decreased from 10 to 8. Any way to configure how much items are displayed when I click the bar? Note that I mean just clicking the bar, before typing any text.

Asked by verssago 3 days ago

Last reply by jscher2000 2 days ago

Deleting specific items from address bar

Up until the release of 78.0.1, I have been deleting items from the address bar by highlighting the item and then holding the Shift key and tapping Delete. This doesn't w… (read more)

Up until the release of 78.0.1, I have been deleting items from the address bar by highlighting the item and then holding the Shift key and tapping Delete. This doesn't work now, much like when it changed from just hitting the Delete key, so what is the process for deleting specific items from the address bar now? The Help pages are no help because they still say to do the Shift+Delete way.

Asked by Dragos Drakkar 3 days ago

Last reply by jscher2000 2 days ago

  • Solved

Autoplay not always blocked

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing. This worked in 77. Some … (read more)

Firefox 78 sometimes fails to block autoplay, e.g. scrolling the front page of reddit.com or a subreddit will intermittently show videos playing.

This worked in 77. Some about:config entries I'd swear were set in 77 have vanished; I tried adding them manually, but the autoplay blocking is still hit and miss.

Also, not sure if Troubleshooting Information uploaded successfully or the page broke (see screenshot).

Asked by Jens Lyn IV 5 days ago

Answered by Jens Lyn IV 5 days ago

Sync Not Working On New Computer

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks o… (read more)

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks or settings sync. I do see that the device is connected to my account, and I get a notification on my personal laptop that the new laptop is connected to the account. I went through the troubleshooting steps and I unlinked all for my devices, updated the browser on all devices, and logged back in. Still no luck, the browser is just not syncing. Any advice would be appreciated.

Asked by nikhil.vashee 5 days ago

Last reply by cor-el 5 days ago

Firefox Sync is not working / Firefox Sync nie działa

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane ur… (read more)

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane urządzenia są widoczne.

A few days ago synchronization in Firefox stopped working. Relogging and reinstalling the browser does not help. What could be the reason? All synced devices are visible.

Asked by Kasik 6 days ago

Firefox won't sync history/bookmarks - but will "Send tabs to device"

Hi, Sync well, won't! I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices. I've trie… (read more)

Hi, Sync well, won't!

I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices.

I've tried one of the Win10 on two networks.

I click Sync, and I get no error messages, but nothing happens. If I check the about:sync-log, I see the following:

Error log is as follows:

1593531177425 Sync.LogManager DEBUG Flushing file log 1593531177426 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1593531177436 Sync.LogManager DEBUG Log cleanup threshold time: 1592667177436 1593531177445 Sync.LogManager DEBUG Done deleting files. 1593531639260 FirefoxAccounts INFO Polling device commands. 1593531639261 Sync.Service DEBUG User-Agent: Firefox/77.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.79.0.20200602222727.desktop 1593531639261 Sync.Service INFO Starting sync at 2020-06-30 16:40:39 in browser session IlbH5FF_JT0T 1593531639261 Sync.Service DEBUG In sync: should login. 1593531639261 Sync.Service INFO User logged in successfully - verifying login. 1593531639262 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1593531639262 FirefoxAccounts DEBUG getOAuthToken enter 1593531639263 FirefoxAccounts TRACE getCachedToken returning cached token 1593531639263 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1593531639263 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1593531639263 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1593531639263 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1593531639263 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1593531639263 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1593531639266 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1593531639769 Sync.Resource DEBUG GET fail 401 https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections 1593531639769 Sync.Resource WARN GET request to https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections failed with status 401 1593531639770 Sync.Service WARN 401: login failed. 1593531639770 Sync.BrowserIDManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1593531639770 Sync.BrowserIDManager INFO Getting keys 1593531639771 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1593531639771 FirefoxAccounts DEBUG enter getAssertion() 1593531639771 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1593531639771 FirefoxAccounts DEBUG getAssertionFromCert 1593531639772 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1593531639772 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1593531639772 Sync.BrowserIDManager DEBUG Getting a token using an Assertion 1593531639772 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1593531639772 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1593531639786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1593531639786 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1593531639786 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -786 1593531640290 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1593531640290 Services.Common.TokenServerClient DEBUG Got token response: 200 1593531640290 Services.Common.TokenServerClient DEBUG Successful token response 1593531640290 Sync.Status DEBUG Status.login: success.status_ok => success.login 1593531640290 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1593531640290 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.BrowserIDManager DEBUG Cluster value = https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1593531640290 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1593531640291 Sync.ErrorHandler ERROR Sync encountered a login error 1593531640291 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1593531640291 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1593531640292 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1593531640292 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1593531640293 Sync.Service DEBUG Not syncing: login returned false. 1593531640293 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Anyone got any idea?

Thanks,

Mike.

Asked by mikehealy74 6 days ago

Firefox Sync is not bringing in my synced bookmarks

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bri… (read more)

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

Asked by ursJAR 6 days ago

Last reply by Jinx 6 days ago

How can I tell whether IT/ISP has blocked firefox syncing?

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing… (read more)

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync.

Is there a test I can run to see what's going on behind the scenes? Thanks.

Asked by Mozilla cheese 6 days ago

Last reply by Mozilla cheese 6 days ago

not sync

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on,… (read more)

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Asked by Raul Xavier 6 days ago

Last reply by Andrew 6 days ago

  • Solved

Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (read more)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Asked by Jinx 6 days ago

Answered by the-edmeister 4 days ago

Firefox syncing as a new device

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new brow… (read more)

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new browser? I was using Firefox on my MacBook Pro with sync on, but after restarting my laptop, Firefox shows up as a new device syncing my account and I can see my previous browser's synced tabs as if that was a separate device. Sorry for rambling, anyone have a solution?

Asked by Mak 6 days ago

  • Solved

Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (read more)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Asked by gershonido 1 month ago

Answered by gershonido 3 weeks ago

Sorry. We’ve locked your account.

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need… (read more)

I'm trying to sync my firefox account but everytime it appears, I have already did what it ask me to do in "Firefox Sync Verification Email FAQs" what do I do now? I need my bookmarks, GOD PLEASE.

Asked by denielt 5 months ago

Last reply by gwh74137 1 month ago

maximised windows

Hi, if the window I am working in is not fully opened my mouse pointer runs off the bottom edge and opens up the desk top but this does not happen if the window is full m… (read more)

Hi, if the window I am working in is not fully opened my mouse pointer runs off the bottom edge and opens up the desk top but this does not happen if the window is full maximised.

1 Can I stop my mouse from doing this? 2 How can I get all my windows to open fully maximised?

many thanks

Asked by arthur2473 1 hour ago

cannot process json file

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot pr… (read more)

Hi. i ma having trouble restoring my bookmarks. firefox crashed and has deleted all my bookmarks. when i try to restore from a json file i get the error message cannot process the file. i have tried the json file restorer but it doesnt help.

Asked by vickyjean1007 1 hour ago

Firefox can't allow permanent access to my screen when using Google Meet

Hi everyone, I can't share my screen when using Google Meet on my Windows laptop. I've been trying to find the menu or options on Firefox with hope I can change it, but n… (read more)

Hi everyone,

I can't share my screen when using Google Meet on my Windows laptop. I've been trying to find the menu or options on Firefox with hope I can change it, but no where to be found. I've tried from screen sharing option on Google Meet, but it says "Firefox can not allow permanent access to your screen.".

Can anyone help? I can share my screen when using other application like Zoom, but now with Google Meet app. Here I have the screenshot.

Thank you!

Verdian

Asked by verdian.rynaldi 1 hour ago