Showing questions tagged: Show all questions

files downloaded from outlook start with UTF-8 in the name

Hello! Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. go… (read more)

Hello!

 Since some days I have the problem that all files I download from outlook are accompanied by a preceding UTF-8 in the file name. This is not the case for e.g. google chrome. Can I fix this problem by myself, or is it a general problem of firefox 128.9esr (64-bit)?

Asked by Stefan Groote 2 months ago

Last reply by TyDraniu 1 month ago

video download helper

how do I download video download helper to my Firefox browser? I'm in a cul de sac in your website. There's no button to push to get the add on. Please help thank you … (read more)

how do I download video download helper to my Firefox browser? I'm in a cul de sac in your website. There's no button to push to get the add on.

Please help thank you john

Asked by jvandaam 1 month ago

Last reply by Kiki 4 weeks ago

Downloads not working????

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and… (read more)

I can't download ANYTHING on Firefox I've been tempted to switch to Chrome again because of this like why can I not download I don't THINK I did anything wrong either and it's really becoming frustrating I'm sorry

Asked by ibadallahmuhammad 2 months ago

Last reply by jonzn4SUSE 1 month ago

Downloading video works or some sites but not for all.

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. … (read more)

I am trying to download videos from a site that I newly subscribed to. The videos do stream perfectly. The files do not download as video files and will not open at all. When I click on the download link, there is no recognition of a download happening and when I check my files later I have an "internet" file showing with a title but without a video file extension and nothing will open. The file extension is ".html". I am following the step by step instructions from the site involved. Other sites videos are downloading as expected.

Does firefox need to be my default browser? Any suggestions how to remedy this without losing what is working? Are there plug-ins that can address this issue?

Thanks.

Asked by reb4now 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Can't uncompress download of Firefox 135.0

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing. curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?produc… (read more)

Hello, We use the following code (in a Dockerfile) to download the latest Firefox for testing.

curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-latest-ssl&os=linux64&lang=en-US" && tar -C /tmp -xjf /tmp/firefox.tar.bz2 firefox

Starting with 135.0 the tar command fails with:

bzip2: (stdin) is not a bzip2 file.
tar: Child returned status 2
tar: Error is not recoverable: exiting now 

134.0.2 works: curl -fsSL -o /tmp/firefox.tar.bz2 "https://download.mozilla.org/?product=firefox-134.0.2....

A couple questions: - What has changed? Is there some other way we need to download and uncompress? - Is there any documentation of the supported query params for https://download.mozilla.org

Thanks, Paul

Asked by pwbennet 4 months ago

Last reply by NoahSUMO 4 months ago

Duplicate downloads

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know… (read more)

Although I have checked "Always Ask" to specify my download location, duplicates are still being saved in "Downloads". I recently "upgraded" to Windows 11 but do not know if it is connected. FF version 138.0.3 (64-bit). How can I prevent this please?

Asked by simon.c.lord 1 month ago

Last reply by Denys 3 weeks ago

Firefox does not ask me where I want to save my downloads.

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder … (read more)

I have my Firefox browser set to ask me where I would like to save my downloads. However, it never asks me. It just automatically sends everything to my downloads folder then opens the file in a new window. I then have to go into my downloads folder and save it where I want to save it. So I must go through the saving process twice. Given that I download a lot of files for my business, this gets real old real quick. I don't have this problem with Chrome. I would like to stick with Firefox, but I'm going to have to make a change if I can't get this issue fixes.

Asked by mattymoe 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Can't download anything (including extensions). Wont work in safe mode, wont with extensions disabled

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googl… (read more)

As I was downloading a video from Google Photos, it showed the yellow by the download arrow and said it failed. I tried multiple file types: mpeg, jpeg, mp4, exe. I googled what to do and my answer was: Disable extensions, start in safe mode, clear cookies, clear history, clear download history. I did all that and I can still not download. I restarted my computer and nothing changed. on FF version 136.0.2

Asked by Andy Wallisch 3 months ago

Last reply by jonzn4SUSE 2 months ago

Downloads

Good morning. Please I would like your help regarding the following problem that I have been facing suddenly for a few days. Any file I download via email or anything els… (read more)

Good morning. Please I would like your help regarding the following problem that I have been facing suddenly for a few days. Any file I download via email or anything else has UTF-8 stuck in front of its name. Why is this happening all of a sudden? Thank you in advance..

Asked by Konstantinos G 1 month ago

Last reply by TyDraniu 1 month ago

S Mode

Anyone know if the Firefox app will be in the Microsoft Store soon for download? I bought a new computer and if I download the app from the website I will permanently b… (read more)

Anyone know if the Firefox app will be in the Microsoft Store soon for download?

I bought a new computer and if I download the app from the website I will permanently be taken out of S mode (I’m sure you guys are aware of this issue).

Im hoping the app will be available through the Microsoft Store very soon because I only use the Firefox browser on all of my other devices.

Is there a way around it other than permanently switching out of S mode and downloading? I’m aware I can do that but prefer not to.

Thank you!

Asked by TwinNicole 1 month ago

Last reply by James (On Leave) 1 month ago

CSV-file downloaded with PDF-extension

Hi, I'm running into an issue where when I download a CSV-file from a website it's downloading as a pdf when it should be downloading as a csv. If I after the download re… (read more)

Hi, I'm running into an issue where when I download a CSV-file from a website it's downloading as a pdf when it should be downloading as a csv. If I after the download rename the file back to the csv-extension, I can open it in Excel. Any ideas? I run Linux on my laptop.

Asked by henrik41 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Downloaded file is deleted when close Web window

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was clos… (read more)

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

Asked by Techie99 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago