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When first started, Firefox takes way too long to load any website

I'm hoping someone can help with a conundrum. A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and open… (read more)

I'm hoping someone can help with a conundrum.

A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and opened it back up--it would take several minutes for Firefox to load any website (Google, Amazon, weather.com--anything). Once the first site loaded, it would load subsequent sites normally. Interestingly, it was only my default profile that was affected; if I used another profile or created a new one, websites would load within seconds of my starting Firefox.

I finally broke down and created a new default profile, imported my history/bookmarks/etc., reinstalled extensions, adjusted settings, etc. The new profile behaved nicely, loading the first website within a few seconds of Firefox starting. But over time, the load time has gradually increased to the point where it is now behaving just like the old profile: I load Firefox, I try to go to any website, and it takes several minutes for it to load.

Any ideas what's happening/what's the problem? Hoping someone out there has some wisdom and can help troubleshoot. Thanks!

Asked by pizzilla 8 months ago

Answered by TyDraniu 8 months ago

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Whenever i open a tab it immediately crashes.

I'm asking this question on a different browser because Firefox cant load any websites. Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even… (read more)

I'm asking this question on a different browser because Firefox cant load any websites.

Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even load google, or any website for that matter, not even the homepage for Firefox, its just a blank page with nothing on it, whenever i type something into the address bar and press enter it just disappears and does nothing. Browser settings work, but stuff like passwords dont, and i have most of my important passwords on firefox, so i cant log into runescape and stuff.

Can you help?

Asked by kase 10 months ago

Answered by kase 10 months ago

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Picture in picture is not appearing

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including yo… (read more)

Yesterday I had Picture-In-Picture (shortened into pip for next mentions) working on youtube, then after one day, PIP no longer works on any of the websites, including youtube. I tried disabling and enabling pip, entering troubleshoot mode, and none of them worked. Not reinstalling because it will be annoying to log in everywhere I've had account at.

Any solution?

Asked by khat 2 years ago

Answered by khat 2 years ago

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Update of Firefox without Administrator privileges

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileg… (read more)

I have Firefox Browser version 112.0.1 (64-bit). Firefox says that there is a new update. In order to install the new update it is required to have Administrator privileges in the computer. Until now, to update Firefow, Administrator privileges were not required.

Asked by arieltzvicarp 1 year ago

Answered by arieltzvicarp 1 year ago

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How do I stop that annoying url popping up at the bottom of my screen?

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learni… (read more)

When I am watching a TV stream on my PC; when I hover on (some) pictures or videos, a supremely annoying pop-up url appears at the bottom of my screen. I have some learning problems and can not figure out the 'userChrome.css' method. I can not work with long streams of multiple overlapping instruction. I am not tech savvy. I do not understand 'layers' and stuff like that. I can do the 'about:config' thing, if anyone knows whether or not if I can fix it from there, I would be eternally grateful. Thanks.

Asked by mckendrick 2 years ago

Answered by -elison- 2 years ago

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Netflix, Hulu, Prime, Disney content not playable on Firefox

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration. I tested Netflix on Google… (read more)

as of 2023/09/29 hulu, netflix, prime and disney+ are not playing videos on firefox, after making zero changes to settings or configuration.

I tested Netflix on Google Chrome and videos played, confirming this is a Firefox issue. I cleared recent/all history and changed passwords for those sites. Netflix logs me out if I attempt to play content. Speedtest reports 200 mb/s. Mozilla VPN is installed but turned off. Netflix sign in reports a new device/login in my state which is different from the VPN setting so this confirms that the VPN is not active and blocking content. HBO/Max videos play correctly and that site does not have the same issues. Firefox has crashed numerous times in the last two weeks. Sometimes just a single tab, sometimes a full application insta-quit.

I prefer to compartmentalize usage across different browsers for privacy/security reasons and would like to continue to use Firefox for these streaming services.

Asked by bmagner 1 year ago

Answered by bmagner 1 year ago

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Recover "Recently Closed Windows/Tabs" Information

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently… (read more)

Just now, after a massive and catastrophic SUPER-MELTDOWN-crash that arbitrarily decided to absolutely murder my day, ALL my tabs and windows and ALL history of "Recently Closed" tabs and windows is gone!

THIS IS COMPLETELY UNACCEPTABLE!

What is the reason for the existence of a SYNC feature if it isn't to MAKE SURE that a record of open tabs and windows is SECURELY maintained no matter how many times the application crashes, so that AT ALL TIMES, this information is kept INTACT, regardless of the state of the end users device? That is BY FAR the most important part of the sync feature! Are you telling me that there is no backup process of that information?

This is the kind of thing I never expected from you guys at Mozilla. I've been using Firefox for MANY years because I trust what you do. Today that trust has been SEVERELY and BRUTALLY wounded, most likely beyond repair...

I need you to fix this...

I need you to recover that information for me and I need you to make sure that what just happened could never, ever happen again unless God himself caused every digital storage unit on earth to disintegrate.

Asked by arex86 2 years ago

Answered by cor-el 2 years ago

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127.0.2 platform error

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older v… (read more)

My pc auto updated today and now I am getting this message "ERROR: Platform version 127.0.02 is not compatible with min/max version 127.0.1" I CANNOT go back to older version as there is none, when using the tool from FireFox.

Asked by Chet K 7 months ago

Answered by TyDraniu 7 months ago

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Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 2 years ago

Answered by cor-el 2 years ago

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How to set PDF viewer in firefox to dark mode again (after it stopped working)

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that… (read more)

I view a lot of pdf documents via firefox, the light gray background makes my eyes and head hurt after prolonged usage. In the past I found a solution on this forum that advised to set pdfjs.viewerCssTheme to "2" in about:config. This set the background of pdf viewer to black/dark gray. This has worked for years until recently when the pdf viewer switched to light mode again (pic 1). I checked the about:config settings for pdfjs.viewerCssTheme but there appears to be no change. I tried restarting the browser, setting the theme to 0 and to 2 again, updating browser. Sadly the theme is still light gray. Is there a way to change it again? The desired outcome is in pic 2. I do NOT want to change the color of the pdf pages themselves.

Asked by K 1 year ago

Answered by zeroknight 1 year ago

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Why does my firefox always prefer IPv4, while IPv6 is still available?

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on… (read more)

My ISP had provided the IPv6 service, edge/chrome/vivaldi are all IPv6 first and working well. Only firefox insists use IPv4, although it could also pass the IPv6 test on https://test-ipv6.com, and the internal test on https://detectportal.firefox.com/success.txt?ipv6 It leads to some webpage extremely slow, even could not be accessed.

I've tried privacy mode, but the problem is still there. IPv6 in about:config is enabled, all related options are default. Is this a bug, or if there is any way could fix it by some special settings?

Waiting for your help, thanks.

Asked by tempwall 1 year ago

Answered by tempwall 1 year ago

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import passwords from CSV file using Firefox Version 101.0 (64 bit)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101? I looked at older questions (example: <<https://su… (read more)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

Asked by Dave & Linda 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to make a temporary add-on permanent

Hi, I have been using an extension that helps with my school's website for years and now for some reason it has been taken off the firefox store. It's still up on chrome … (read more)

Hi, I have been using an extension that helps with my school's website for years and now for some reason it has been taken off the firefox store. It's still up on chrome and edge and all of the Dev's other add-ons are still up, its only this one on firefox. I emailed the dev and he sent me the zip file and I've been having to install it as a temporary add-on with the .json file every time i open firefox and its getting really annoying after a year of doing this. How can I just install it permenantly?

Asked by jakobdevey 1 year ago

Answered by TyDraniu 1 year ago

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Firefox doesn't remember the youtube login

I had the same problem like the link below when I use firefox. https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/ So, did what th… (read more)

I had the same problem like the link below when I use firefox.

https://www.reddit.com/r/firefox/comments/tjxh7s/videos_freeze_when_window_isnt_in_focus/

So, did what the instruction says and it solved the problem regarding discord.

But, since I changed that setting, firefox doesn't remember my google login or dark skin settings of other websites (it was always automatically logged in when I use YouTube. Not like it remembers the password).

How can I solve it? I resetted firefox multiple times.

Asked by bgh1234554 2 years ago

Answered by FredMcD 2 years ago

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Removal of New "List All Tabs" Button.

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon).… (read more)

A new version of the "List All Tabs" appeared on my toolbar today, shown on the left and hovered over in the attached screenshot (ignore the Malwarebytes extension icon). The old icon for this button was a chevron with approximately the same functionality. I was able to remove the old icon, but I'm unable to find a way to remove this one. Here is what I've tried so far:

  • Like the old one, the Customize Toolbar feature is unable to remove it since it is grayed out.
  • For a while, I was able to remove the old icon by going to about:config and setting browser.tabs.tabmanager.enabled to false. This solution does not work for the current and some recent versions of the button.
  • I attempted to create a userChrome.css file (following all the steps according to this this website) and added the following string: #alltabs-button { display: none !important; }

None of these attempted fixes have removed the button following a browser restart. Is there a way to remove it? I have no need of a button that shows me what tabs I have open when I can simply look at my toolbar.

Asked by Shabcarb 5 months ago

Answered by cor-el 5 months ago

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How to get rid of Google login screen?

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I… (read more)

Greetings from North-East of France, since a few weeks ago I'm seeing a (sort of) pop-up window suggesting to login with a Google account (see the screenshot attached). I've done some internet search to find out how to get rid of it, but the only suggestion I get is to modify an option in a Google account. However, I do not have a Google account! How to get rid of this disturbing pop-up? I already use Adblock Plus and uBlock Origin, yet Google passes through them! Thank you in advance for any help you may provide.

Asked by Massimo 2 years ago

Answered by user228126785451001171488420526897964190555 2 years ago

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How To Measure Memory Usage Per Extension?

I noticed my laptop was being slow, so I looked at the memory usage. Firefox was using a whopping 5GB of memory on Windows 11. I then looked at about:process and it repor… (read more)

I noticed my laptop was being slow, so I looked at the memory usage. Firefox was using a whopping 5GB of memory on Windows 11. I then looked at about:process and it reported that extensions were using 4GB. I disabled each of my extensions and it still said it was using 4GB of memory. I then uninstalled two of them and re-enabled some extensions and it dropped to 781MB. This is still to much in my opinion, and I want to know how to figure out which extension is being so wasteful. Even a technique on how to figure it out would be appreciated.

Asked by Elijah Lopez 11 months ago

Answered by zeroknight 11 months ago

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Firefox header bar missing

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). Wit… (read more)

The header bar at the top of the screen has disappeared from Firefox when run from my desktop computer (Image 1), but not when run from my laptop computer (Image 2). With the desktop, the maximize, minimize etc buttons are now on the same toolbar as the File Edit View etc buttons and there is no indication as to what website is being viewed. This problem occurs even when Firefox is run in Troubleshooting mode. Both instantiations are v. 119.0. How can I get the header back on my desktop instantiation?

And while I'm at it: With the current version of Firefox, the bookmarks toolbar is below the list of open websites, whereas several versions ago it was the other way around, which seems much more intuitive. Is there a way to switch them back so that the bookmarks menu is at the top?

Thanks!

Asked by coffent 1 year ago

Answered by cor-el 1 year ago

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Facebook lagging

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work pe… (read more)

So for the last little while, Facebook has been making a complete nuisance of itself on firefox. This isn't a browser problem, because the other tabs I have open work perfectly fine, but FB takes forever to load, and any button I press to interact with it, (like the reload button,) also lags, (but, again, works fine on other tabs,). It doesn't even register links as being clickable for a good minute after loading. The page also seems to reset every time I switch from another tab to it, showing a blank page with a loading symbol. I have tried deleting the entire history, and restarting the browser, and deactivating the adblocker, (the only extension active) and nothing seems to help. Does anybody know why it's doing this, (other than because the company follows the 'if it isn't broke, break it' theory, which we all already knew,) and how to fix it?

Asked by Khat 1 year ago

Answered by Khat 1 year ago