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File size limit

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger… (read more)

Hi - I'm currently working abroad as a photographer, and am having great difficulty uploading image files larger than about 25mb. Is there a Firefox limit on files larger than this, or is there a setting I can use to allow larger uploads? Thanks, Alex

Asked by alex263 1 year ago

Answered by alex263 1 year ago

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What is this icon in the upper left corner

This blue icon recently appeared in the upper left corner, and it's there even when I watch video full screen. Clicking on it doesn't do anything. What is it and how do I… (read more)

This blue icon recently appeared in the upper left corner, and it's there even when I watch video full screen. Clicking on it doesn't do anything. What is it and how do I get rid of it when I want to watch video?

Asked by ben164 4 months ago

Answered by ben164 4 months ago

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I keep having to sign in when opening Google search page

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change em… (read more)

and not only that, when I click on sign in - it shows me a work email address that I rarely use - not my Firefox account / main email. I have to click NEXT then change email address from the drop down menu. I followed the setting attached. but it's still does it. I close Google tab, then go back and im signed out again! It's extremely annoying. How on earth can I fix this?

My tech info: Macbook Air Mac OS 12.2.1


Rebecca

Asked by rebknell 1 year ago

Answered by jonzn4SUSE 1 year ago

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Why did "to google translate" add-on get removed?

Hello all, I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was… (read more)

Hello all,

I'm running Version 108.0.1 on a mid 2015 Macbook Pro MacOS 12.6.2 Today I went to do a translation using the "to google translate" add-on and noticed it was missing from its place in the context menu. I go to "get more add-ons and re-installed it.

So why was it uninstalled without my consent? What can I do to stop this happening again?

TIA, Gene

Asked by Gene 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Default themes & tabs -- how do I get them back?

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other t… (read more)

Firefox displayed a pop-up box on 10/30/22 or 10/31/22 that I accidentally agreed to. The appearance of all my tabs and screens changed. I'm not interested in any other themes. Community support said to install "System" theme to get the default back, but it's not completely the same. For example, checkboxes on forms display as white checkmarks which are hard to see. In my email, the messages and replies display oddly and are hard to read as the contrast is poor. HOW DO I GET ALL MY DEFAULT BACK?

Asked by davisagoetz 1 year ago

Answered by davisagoetz 1 year ago

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Lost tabs, no history

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost… (read more)

Help? I rebooted my machine and lost all my open tabs. any attempt to re-acquire them shows just the ones I have open now. It doesn't show any of the ones that were lost. Thanks Monica

Asked by Monica 11 months ago

Answered by Monica 11 months ago

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Cannot use firefox when vpn is on

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded st… (read more)

When I use a vpn with firefox (not the firefox vpn), I cannot open normally blocked websites such as twitter or youtube, and instead they open in a sort of half-loaded state (see image). I don't face this problem with other browsers. I have tried deleting and reinstalling firefox, but it doesn't seem to work. Can anyone help out?

Asked by formod 6 months ago

Answered by Paul 6 months ago

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fake "update available" for firefox

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox" … (read more)

Every time I launch Firefox a message appears on the top right corner asking to update with the following text: "Update available Download the latest version of Firefox"

I have never followed this message for I've suspected fake, but it keeps appearing, and every time more and more often along the day (at the beginning it was only once per launch). This keeps occurring in spite of updating to the latest Firefox update (103.0.2) through the "About Firefox" top left menu on my Mac.

Please advise how to get rid of this annoying message. Is this a potential hack or virus attack?

MacBook Pro 15", Late 2013 on Mac Os 10.15.7 "Catalina"

Asked by raul.films 1 year ago

Answered by cor-el 1 year ago

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How to make the scroll bar disappear

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an op… (read more)

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

Asked by moon_613 1 year ago

Answered by cor-el 1 year ago

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Reorder extensions

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I w… (read more)

I want to re-order the add-ons / extensions in the toolbar shared with the search bar. Customize toolbar only has functions/icons related to the operation of Firefox. I want to customize the extensions toolbar, but how?

In the add-ons page, I can remove, disable, or enable extensions, but I cannot change the order of them.

As an example, there is an add-on for my Firefox account that is leftmost in the bar of extension icons. I would like to move it all the way to the right. Again, how would I do that?

Thanks for your help.

Asked by alizabgold 9 months ago

Answered by AliceWyman 9 months ago

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Renaming and deleting folders in 'Other Bookmarks' and 'Bookmarks'

How can I rename or delete folders in 'Other Bookmarks' and in 'Bookmarks'? I've tried over and over and searched support to no avail. I would also like to reorganize the… (read more)

How can I rename or delete folders in 'Other Bookmarks' and in 'Bookmarks'? I've tried over and over and searched support to no avail. I would also like to reorganize the order of the folders but I cannot move them from their position. i would appreciate any help.

Asked by sheilamerle 1 year ago

Answered by Terry 1 year ago

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Login Screen Won't Load

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not… (read more)

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not Firefox. How do I get the login screen to appear? I have disabled enabled Pop Up Windows for this site, but it still won't load the login screen. It works in Troubleshoot mode. What does that mean and how do I get it to load the login screen in normal mode?

Asked by jmm0255 1 year ago

Answered by cor-el 1 year ago

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Importing passwords from Chrome

Hi there. I'm in the process of switching from Chrome and I want to import my passwords. I first tried the 'import from Chrome' option - it says it's successful, but not… (read more)

Hi there. I'm in the process of switching from Chrome and I want to import my passwords.

I first tried the 'import from Chrome' option - it says it's successful, but nothing has actually been added. Same result after several attempts.

I then tried the csv route. I found out I had to change the config settings, so I did just that, but the 'import CSV' option still isn't showing even after a reset.

So now I'm at a dead end. Any bright ideas please? TIA!

FYI I'm using Firefox 99.0.1

Asked by mjwhite82 1 year ago

Answered by Terry 1 year ago

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YouTube playback videos are flickering on Firefox regardless of hardware acceleration, but not on other browsers

Recently, when I try to play a video on YouTube on Firefox, there is a flickering brightness effect (some aspects of the video seem to flicker bright and dark quickly) wh… (read more)

Recently, when I try to play a video on YouTube on Firefox, there is a flickering brightness effect (some aspects of the video seem to flicker bright and dark quickly) which is distracting and makes it difficult to watch anything. The effect persists even when launching in troubleshooting mode, and disabling hardware acceleration and restarting appears to have no effect. I have also been unsuccessful refreshing Firefox. Nevertheless, this issue is absent on Safari and Chrome when watching the same video.

Watching a solid colored video like this helps see the issue best, if it is happening to your device: https://www.youtube.com/watch?v=hJmFYZEcpZA The brightness switch is visible even when pausing the video.

When I find the same video two different places (ex: the Apple Sept 12 Event on Apple's site, versus on YouTube) only the YouTube video has the issue. However, I can't find any settings to change on YouTube to help this.

Asked by alexcoats17 5 months ago

Answered by alexcoats17 5 months ago

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How do I delete a saved user name that is wrong in firefox on Mac

Previous posts from years ago said to highlight the wrong user name and hit Shift + Delete. That used to work, but no longer does. How can I remove the incorrect user n… (read more)

Previous posts from years ago said to highlight the wrong user name and hit Shift + Delete. That used to work, but no longer does. How can I remove the incorrect user name from the drop down list?

Asked by sdd250 1 year ago

Answered by cor-el 1 year ago

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Incorrect site view

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it corre… (read more)

Firefox refuses to show my website correctly on my MacBook Pro M1 Pro, using OS 12.2. All other browsers on show it correctly. Firefox on my iPhone and iPad show it correctly too. I have tried all the obvious things... refresh, clear cache, deleted the application and reinstalled. However, I still get the same disjointed view of my website.

Please see the first image of how it looks and the second image of how it should look doesn't seem to want to upload here!

The site is bodymind-fit.com

Asked by pete50 1 year ago

Answered by pete50 1 year ago