Showing questions tagged: Show all questions
  • Solved
  • Archived

Minimize, resize and close icon not being integrated into Firefox window

Hi, since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on … (read more)

Hi,

since the new, yet discussed, Firefox Browser update I've had a problem with the minimize, resize and close buttons on the top right corner of the Firefox window on my laptop. My problem is that those buttons are not integrated into the Firefox window itself.

What I mean is that to accommodate those buttons there is a white long bar all across the top part of the window with the "XXX site - Mozilla Firefox" title at the left and the "_ ⬜ X" icons on the right, while on my Desktop version those buttons are well integrated into the black (my theme color) part of the Firefox window, being at the same height as opened tabs (the said position of the icons on my desktop is represented by the white rectangle drawn on the attached picture (red lines are censored bookmarks and information)).

Is there a way to get rid of that white top strip and integrate the minimize, resize and close buttons in the Firefox window itself?

Thanks very much in advance for any help or reply!

Lorenzo

Asked by Lorenzo 1 year ago

Answered by Typo3000 1 year ago

  • Solved
  • Archived

How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a s… (read more)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Asked by Thanks4FF 1 year ago

Answered by Thanks4FF 1 year ago

  • Solved
  • Archived

Barcode Scanning

When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached bar… (read more)

When I scan a barcode using Firefox, characters are added/rearranged. This causes errors for our company's customers and inaccurate data entry. Scanning the attached barcode produced the following results in Firefox:

(01)05391529380069(17)210702(100)000026354 (01)05391529380069(17)210702(10)0000026354 (103)0591529380069(17)210702(10)0000026354 (00105391529380069(17)210702(10)0000026354 (01)90539152938006(17)210702(10)0000026354 ()31)0591529380069(17)210702(10)0000026354 ()1)065391521938009(17)210702(0)0000026354 (012)01539159380069(7)2107020(10)000026354 (00919053152380069(17)2100702(10)000026354 (01)05391529380069(17)210702)(10)000026354

The same barcode produced the following results in Notepad:

(01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354 (01)05391529380069(17)210702(10)0000026354

I have checked for updates, cleared my cache, and rebooted my browser. I've also tried disabling active extensions.

Asked by LDandridge 1 year ago

Answered by LDandridge 1 year ago

  • Solved
  • Archived

Disable the login prompt for Password

How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up e… (read more)

How do I disable the login prompt for Password? I was on the phone troubleshooting a site I was having problems logging into, and the login for Password kept popping up every few seconds. Even after canceling it would pop up again after a few. I did not want to log into Password because the previous saved username/password would mess up the troubleshooting.

Asked by gregbrady2020 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

How do i search in the main bar in the middle of the screen as apose to the web address bar?

As the subject says, i don't wish to use the address bar to search i wish to use the bar in the middle of the screen like it used to be, this would be much easier for me … (read more)

As the subject says, i don't wish to use the address bar to search i wish to use the bar in the middle of the screen like it used to be, this would be much easier for me with my visual impairment, can anyone advise please?

I use win10 and i have no plugins as far as i know for Firefox

Best wishes

Asked by janekburn71 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

passwords recovery - from firefox to portable firefox

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have man… (read more)

hello there i have the following problem the company i work for has unistalled remotely firefox from my laptop, and i do not have any way to re-install it back i have managed in some way to obtain a copy of portable firefox on the same laptop since i was not informed about this process, i have not saved my password externally and unfortunately, i was not using a firefox profile

in few words: i do not have my passwords anymore

i have seen that in such folder: C:\Users\XXX\AppData\Roaming\Mozilla\Firefox

there are still saved three subfolders (one of them has the last modified date as 13th Sep, meaning today), therefore i think that my profile (and all relevant passwords) are still there somewhere

i would like to understand if and how i can import the passwords from the unistalled firefox in the portable firefox: i have already tried to copy those directories in: C:\Users\XXX\Desktop\FirefoxPortable\Data\profile

but no success, passwords are not importyed. please, i need help

thanks.

Asked by sefirothmorpheus 1 year ago

Answered by sefirothmorpheus 1 year ago

  • Solved
  • Archived

Add microphone prompt not available in Google translate or on any website and cannot allow microphone even in Page Info

Basically whenever I click the microphone option in Google Translate it says "Voice Input isn't supported by my Browser" I have no idea why this is happening. I have trie… (read more)

Basically whenever I click the microphone option in Google Translate it says "Voice Input isn't supported by my Browser" I have no idea why this is happening. I have tried every troubleshooting technique along with refreshed my Entire browser while I was about to uninstall and reinstall it.

I have also changed it from the Page Info page by clicking Ctrl + i and changing it from Permissions, didn't work.

Please help, Btw this is happening only in Google Translate, Google Search. And not in Google Meet or Youtube for some reason.

Asked by sourabsrk 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Error code SSL_ERROR_RX_MALFORMED_ALERT when connecting to Facebook only.

Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scan… (read more)

Since late last night, I've been having issues connecting to Facebook when using Firefox. Through my own troubleshooting efforts, I've run multiple Virus and Malware scans via AVG, Malware Bytes, TDSS Killer and Microsoft Safety Scanner, to no avail. What doesn't help is that when checking Facebook in Chrome, the error code I get is NET::ERR_SSL_OBSOLETE_VERSION relating to TLS 1.0 and 1.1. Are there other things I should try on my end as to the cause of this issue?

To my knowledge, the issue is only with Facebook. Other websites I frequent are connecting with no issues.

Asked by blaster5426 1 year ago

Answered by blaster5426 1 year ago

  • Solved
  • Archived

Cannot preview PDF files in Outlook through Firefox

Hi Mozilla & friends :) Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. … (read more)

Hi Mozilla & friends :)

Never had this issue before yesterday (Monday September 27th), but it seems Firefox just won't preview my PDF files in Outlook anymore. I've tried all the options in the Settings > Applications menu, but nothing will work.

"Something went wrong while the document preview was being created. Please try again later."

Outlook and Firefox have been my work email/browser combination for the last 2 years and I've never encountered this problem before.

Help?

Asked by la.clef 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

image map works in Chrome, but not FireFox or Edge

I have an image map that works fine with Chrome. However it fails in Firefox and Edge. It behaves as if the image is bigger, and therefore all mappings are incorrect. Why… (read more)

I have an image map that works fine with Chrome. However it fails in Firefox and Edge. It behaves as if the image is bigger, and therefore all mappings are incorrect. Why would different browsers look at the same image, and behave differently?

https://truthrightlydivided.ca/wp-content/uploads/2017/07/TwoRoadsLEB-responsive.html Hover should bring up any verse selected.

Asked by jrdiebel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

New Firefox Update Bookmarks Toolbar (Show more bookmarks) | Double Space Problem

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This … (read more)

I updated my firefox to the latest version : Version 92.0 Now in Bookmarks Toolbar (Show more bookmarks) i have a problem about double Space between bookmarks. This is really really annoying. How can i fix that double space issue?

I tried browser.proton.contextmenus.enabled > false (disables Proton UI of context menus) Did not work for me.

Asked by Vortex.Cubes.CEO 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

The possibility of moving icons of those extensions will be a huge improvement.

The possibility of moving icons of those extensions will be a huge improvement. Please send through to the right department. If those functions still aren't available je… (read more)

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Asked by Van Lieren 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Streaming Youtube/Twitch, Audio Popping and lagging, running slow since last update (Firefox 92).

Been trying to reslove a issue i've noticed since updating to the latest firefox version that was released this week. Never had a problem before. Chrome and Edge load and… (read more)

Been trying to reslove a issue i've noticed since updating to the latest firefox version that was released this week. Never had a problem before. Chrome and Edge load and play stream normally. Updated all the normal things like drivers for audio and video card, reinstalled Firefox with a new profile, no add ons etc, turned hardware acceleration on and off, still get the same issue.

System is overpowered so its not down to it running slow or being old and also intenet connection is fine and I'm cabled in before anyone asks the "Have you turned it on and off questions :)"

Going to try and downgrade to the version before and see it fixes the issue and hope its resloved in the next hotfix.

It should be noted that this problem is related to streams and not normal videos, however someone on this forum posted problems with lagging videos, so maybe related.

Asked by Cleverleyson 1 year ago

Answered by Cleverleyson 1 year ago

  • Solved
  • Archived

Firefox 92.0 does not follow the Windows system theme

The previous version worked OK: Application menu Add-ons and Themes Themes System Theme Follow the operating system settings (Enabled). Does no… (read more)

The previous version worked OK: Application menu

  Add-ons and Themes
     Themes
        System Theme
        Follow the operating system settings  (Enabled).

Does not work since Firefox updated to version 92.0. I have up-to-date Windows 10 Pro, with high contrast and white text on black background: these settings are NOT now carried over (adopted) by Firefox, although they are by MicroSoft Edge.

Asked by bobknottley 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

pups prefs.js keep coming back found by malwarebytes plus several tries to hack my email account

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found th… (read more)

I found some infos but I do not trust myself just deleting the files in question since they ared all over my system. The following I found per malwarebytes which found the pups every day up to now:

PUP.Optional.DefaultSearch is Malwarebytes’ detection name for a family of browser hijackers targeting Chrome, Firefox and Internet Explorer. Symptoms The browsers’ default search engine was changed to one that belonged to the threat-actors. I am german so probably I need your patience in helping me to clean my system resp. Mozilla.

Looking forward Ingrid

Asked by iethomas 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Firefox Force to store image using "Save AS" as Webp even image type is png, jpt etc

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png i found this discussion, but unfortunately it is not working for me and… (read more)

I as annoyed by Save As WebP, because image was png and every time i need to write extension .png

i found this discussion, but unfortunately it is not working for me and i feel its not good solution. https://support.mozilla.org/en-US/questions/1286715

Asked by asadkamran786 1 year ago

Answered by asadkamran786 1 year ago

  • Solved
  • Archived

Recent character encoding errors

Recently I have been seeing, what I believe is character encoding errors on many web sites. As you can see from the attached, it appears as a series of 'ddddddddddd' but… (read more)

Recently I have been seeing, what I believe is character encoding errors on many web sites.

As you can see from the attached, it appears as a series of 'ddddddddddd' but if I copy and paste that into Word or a text editor it appears correctly. Kinda random, some sites, some areas.

My Firefox automatically updates, so I do not know what version this started.

Asked by JohnGlitsos 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago