Showing questions tagged: Show all questions
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Videos not playing

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also… (read more)

I am using Pop OS. Videos are not playing in firefox. In youtube it shows loading infinitly. In reddit all videos become green. I tried playing a downloaded video it also become green. These are only happening in integrated mode. If I use hybrid graphics mode all works good. I attached the about:support page and about:config page.

about:config page link about:support page

These files are taken in integrated graphics mode.

Asked by Thushiyantheswaran 3 months ago

Answered by Thushiyantheswaran 2 months ago

  • Solved

Blue symbols in drop-down list.

Search drop-down list has first Item with blue pushpin symbol next to it and the next item has a blue star symbol next to it. The rest do not have any symbols next to the… (read more)

Search drop-down list has first Item with blue pushpin symbol next to it and the next item has a blue star symbol next to it. The rest do not have any symbols next to them. I'm using Windows 11, Firefox. and DuckDuckGo.

Asked by Bobwb 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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YouTube interface

At some point, the YouTube interface in Firefox changed, unlike other browsers. For comparison, here are screenshots of Firefox and another browser. Is it possible to und… (read more)

At some point, the YouTube interface in Firefox changed, unlike other browsers. For comparison, here are screenshots of Firefox and another browser. Is it possible to undo these changes, or is the issue not on Firefox's end?

Asked by Nikita 3 months ago

Last reply by Denys 2 months ago

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Issues with internet connection between devices

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network b… (read more)

So I started using Firefox on my older and newer laptops, but I've noticed that on my older laptop it has started giving me the message "You must log in to this network before you can access the internet", although I am already signed in on my Mozilla account there too. My newer laptop has had no issues for the record. Both systems are running windows 11, both have the same account that I am using, etc. If it makes any difference, my older laptop is using an ethernet cable whilst the newer one is connected via Wi-Fi. When I ran into this issue yesterday on my old laptop, the issue somehow resolved itself after I created a bugzilla account, although I am unsure if this was coicidence, so now I am confused why the issue has showed up again. Awaiting any kind of help or advice, thank you.

Moderator note: See also /questions/1551659 for a screenshot.

Asked by Phoxcs 2 months ago

Answered by Denys 2 months ago

  • Solved

youtube

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen … (read more)

i can't get youtube to load on firefox i have updated it all it loads up on competitors chrome,Etc can anyone help I've changed the password twice i get a black screen and 3 lines on the left unclickable and three circles also blank and unclickable i have windows 11

Asked by jazirian 2 months ago

Answered by Denys 2 months ago

  • Solved

Does PQC algorithm for session key sharing supported by Firefox ?

Hello everyone, I am using Firefox latest release (eg 145.0.1). At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519ML… (read more)

Hello everyone,

I am using Firefox latest release (eg 145.0.1).

At https://developers.cloudflare.com/ssl/post-quantum-cryptography/pqc-support/ , it seems that X25519MLKEM768 is supported since Firefox 132. Do you confirm ?

I ask this question because when I am connecting to https://pq.cloudflareresearch.com/ and activate the network tab before reaching this URL, and looked at the security tab on the right bottom panel, as you can see in the screenshot attached, in the Exchange group keys, I see x25519 and not x25519mlkem768 meaning that Firefox is not PQC ready for key establishment :-(

Best Regards.

Asked by Franos13 2 months ago

Answered by Franos13 2 months ago

  • Solved

Cannot access Shopify editor

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, … (read more)

Hi all, Has something happened in the past few weeks. Accessing the Shopify editor is now no longer possible on Firefox. Tried the usual, clearing cache, incognito mode, the most updated version of Firefox installed etc. Does work in Chrome. Shopify support are not able to isolate the issue. Any ideas what the issue is? And how to fix it?

Asked by thekingis 2 months ago

Answered by Denys 2 months ago

  • Solved

Further Customization for New Tab page

I would like to further customize my new tab page. Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of sh… (read more)

I would like to further customize my new tab page.

Specifically, I'd like to get rid of the firefox logo at the top, and I'd like to increase the number of columns of shortcuts per row from 8 to lets say 14, while decreasing the spacing between each icon by about half.

I've already followed [tutorial] from y'all on how to increase the number of rows, and another tutorial that had me fiddle with the browser.newtabpage.activity-stream.topSitesRows setting directly in my about config. I have enough rows I want more columns and less space between them.

Find attached the current state of my new tab page, with my particular shortcuts redacted, and the number of additional shortcuts I could fit on the page without adjusting the gabs between them or resorting to a scroll bar. I'm missing out on at least 44 short cuts due to the default constraints, which I've been unable to find working overrides for. Depending on how cut-throat I get with my thin-margins, I could potentially be missing out on up to 80.

I tried following the near identical instructions from both this stack exchange and this tutorialpedia article, to try and get at the problem by modifying my about page's CSS; but I was unable to change part of the page's appearance. Not even the background or text color.

Is the information in these out-dated (the stack-exchange is 7 years old) or otherwise inaccurate; or is there perhaps a setting in firefox which is interferring with these tutorials' solution method.

I have already tried resetting firefox with extensions disabled to check if any of my extensions are causing the problem to no discernable affect.

Asked by repooc.a 2 months ago

Answered by Agent virtuel 2 months ago

  • Solved

History is suddenly double spaced in FF 145.0.1 on Mac OS 5.6.1

Really odd. I tried restarting and it didn't help. All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: H… (read more)

Really odd. I tried restarting and it didn't help.

All of a sudden it was double spaced and the icons look different, too. I checked and my font selection is the same: Helvetica.

I'm attaching a screen shot.

Suggestions?

E.

Asked by eperless 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

I have lost the bar across the top of my firefox screen.

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now… (read more)

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now that row is gone (see second screenshot) Can someone tell me how to get it back please? I tried searching for this but, as I have no idea what this row is called, I came up blank. Thanks Chris

Asked by chris119 2 months ago

Answered by Paul 2 months ago

  • Solved

Firefox

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is ind… (read more)

Last night my machine updated itself but now I cannot access Facebook as it says I am using a browser version not supported by FB. I checked and my Firefox browser is indeed up to date. Have I been hacked or what?! Thanks. Geoff

Asked by geoffconnor 3 months ago

Answered by Denys 2 months ago

  • Solved

Firefox Crashing on Account Sync

Hi there, I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the iss… (read more)

Hi there,

I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the issue for about a week at a time by clearing my startup cache, but I did so incorrectly recently and it corrupted my profile, resulting in the need to create a new default one.

I'm able to launch firefox okay now, but when I try to sync my bookmarks and settings, firefox freezes every time immediately upon login. Is there a way I can sync my settings without using the firefox UI in order to circumvent the crashing issues present in the UI?

Asked by nathan.degruyter 2 months ago

Answered by nathan.degruyter 2 months ago

  • Locked

how to access my firefox account when email is already changed without a secondary email on account?

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old… (read more)

Hi, I have an account that has all my bookmarks etc... that I do not want to loose. The Firefox account has one email listed and I forgot to add a secondary before my old email was disabled. When I try to add now Firefox send a code to my old email which I have no access to. The extension of the email has been changed to @gmail.com vs the old email was "@shaw.ca" (company got brought out & not exist anymore). thanks for your help Regards, Melinda

Asked by Melinda Sam 2 months ago

Last reply by Denys 2 months ago

  • Solved

Passwords

Recently returned to Firefox from a detour in Chrome. One thing that Alphabet was doing that I was satisfied with was their password manager. It suggested complex passw… (read more)

Recently returned to Firefox from a detour in Chrome. One thing that Alphabet was doing that I was satisfied with was their password manager. It suggested complex passwords. Is there a similar feature in Firefox?

Asked by Mike Giammaria 2 months ago

Answered by Paul 2 months ago