• Solved

Tiny Font Problem Returns

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all. BUT, I wake up this morn… (read more)

I have dealt with this tiny font problem before but did not retain the fix because I actually thought I had solved the problem once and for all.

BUT, I wake up this morning, having made no changes to this laptop overnight, only to discover that the fonts on my Firefox browser controls are tiny tiny tiny.

I expect Firefox/Mozilla to resolve this LONG-STANDING problem once and for all. I have made no changes to this browser in the last 24 hours. There were two MS updates that occurred overnight, but I doubt this affected the fonts on the Firefox application.

If there is a straightforward FF/Mozilla doc that addresses this problem (since it is recurring and well documented by others over the years), I would appreciate a link to this document. And if there is a known problem with certain MS updates I would appreciate knowing about this as well.

TIA

Asked by eb25390119 1 month ago

Answered by eb25390119 1 month ago

  • Locked

Firefox performance issue

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having di… (read more)

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

Asked by Wolfe Andedare 2 weeks ago

Last reply by Paul 2 days ago

  • Solved

My tabs are lost and restoring has no effect

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and… (read more)

After my Windows 10 laptop being in sleep mode I found my background picture changed and all my Firefox tabs missing (while my bookmarks, add-ons, history etc. saved, and all other apps functioning properly). Recently Closed Windows menu was inactive and using Restore option in Library had no effect (despite availability of recent saves).

I found out that Mozilla folder was just missing in %appdata% (e.g. Profile Folder in about:support leaded to a non-existent directory). No manual changes to Firefox settings/data were made and no new profiles created.

What might be the problem and are there any ways to restore my tabs?

Asked by Denys 3 months ago

Answered by cor-el 3 months ago

  • Solved

Firefox crashes when opening / closing tab (etc.)

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I t… (read more)

Hello dear community! My firefox keeps crashing when trying to open a tab or close a tab. I can't replicate it since it happens on random tab-closing and tab-opening. I think it's just crashing when doing something like clicking anywhere and NOT when doing nothing while the system is idling. Thank you for your help! Here's a link of the crash report: https://crash-stats.mozilla.org/report/index/8ba8940e-954c-4e92-9153-0313d0241001

Asked by Alternervnet 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Opening Firefox to a full size page

My Firefox now only opens to a partial page size, not full, even though I click to a full page and then close out. Opening again just goes to a reduced size page. I hav… (read more)

My Firefox now only opens to a partial page size, not full, even though I click to a full page and then close out.

Opening again just goes to a reduced size page.

I have backed up my profile, uninstalled Firefox and reinstalled and brought my profile back in.

Still the same problem.

I think there is a file that controls this that is corrupted.

Need help.

Asked by j45000 2 months ago

Answered by j45000 2 months ago

  • Solved

Embedded YouTube & VPN

Hi, Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, … (read more)

Hi,

Recently, I have noticed that when using Firefox, if I try to view an embedded YouTube video on sites that I visit regularly, instead of the embedded video playing, I now get a message on the video window that says, "Sign-in to confirm you are not a Bot. However, there is no option to 'sign-in', so I am not able to view the video. (screenshot attached)''

I did a little testing and discovered 2 things which I thought were noteworthy:

1) If I turned-off my VPN (Norton), then the embedded video plays in Firefox without any issues.

2) If I access the same site within the Chrome browser then the embedded video play regardless of whether I have the VPN service On or Off.

Strange, but true !!

I cannot find any Firefox Settings that address this issue.

Any clues?

Thanks.

Asked by Austin McNally 2 months ago

Answered by Austin McNally 2 months ago

  • Solved

Data Lost after PC & Password Reset

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox passwor… (read more)

Today I installed a clean WIN10 version on my PC, expecting to just log into firefox afterwards and have all the data back within minutes, but I forgot my Firefox password... As I'm currently in another country I also couldn't just log in on any of my other devices to recover the password, so I decided to reset it via the E-Mail... well aparantly changing your password deletes the sync data?? I'm guessing there is no way to recover the data? So I got a relative of mine to start my backup notebook which has not been synched for a few months but some data should've still been there, at least I had thought so... password database there was empty... and instead of synching the firefox landing page from my notebook where all my pinned pages were, it copied the page from the new device and wiped that as well... Any way to revert the sync changes on the notebook?

Asked by SchoSeb 2 months ago

Answered by Paul 2 months ago

  • Locked

network.http.rcwn.enabled Policy Configuration

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder? … (read more)

Is there anyway to configure network.http.rcwn.enabled to false via the policy located in the ''C:\Program Files\Mozilla Firefox\distribution'' folder?

Asked by thomas.williams1156 4 months ago

Last reply by thomas.williams1156 4 months ago

  • Solved

Firefox is brokewn after updating to macOS 15

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Sa… (read more)

Yesterday I have updated tp macOS 15. Sine then I have trupuble displaying any webpages in Firefox 130. Th econnection just times out. Any other browser such as Brave, Safari, Home, Edge are still working as before teh update. How to fix this please?

Asked by n5k9kdntmw 2 months ago

Answered by n5k9kdntmw 2 months ago

  • Solved

Enable new sidebar on another device?

Recently a new sidebar appeared on Firefox on my desktop. I actually really liked the change because I have wanted to move my tabs to the side for a while. I had tree sty… (read more)

Recently a new sidebar appeared on Firefox on my desktop. I actually really liked the change because I have wanted to move my tabs to the side for a while. I had tree style tabs installed and I was a little annoyed that I couldn't disable the tabs on the top bar. But now I can!

My laptop however does not have the new sidebar yet and when I look for updates it says there aren't any. My laptop has limited screen space and I much prefer to have this new ui choice but I can't enable it. I understand that they probably update new designs in batches to test the waters but is there a way to get around it and enable it on my laptop too?

I use the same Firefox account for both so it seems a little counterintuitive to have different experiences on different devices on the same account.

Also very much thank you for this change! It's something I've wanted for a while. I also have one little suggestion and that is to have the option for a similar feature to tree style tabs on the sidebar tab layout.

Asked by hazelnutlessbeean 19 hours ago

Answered by jscher2000 - Support Volunteer 18 hours ago

  • Solved

Video quality low on Youtube, video not playing on other sites

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unab… (read more)

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

Asked by Jay 4 months ago

Answered by Jay 1 month ago

  • Solved

Certificate error after router restart

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple… (read more)

I currently use firefox 133 (32 bit) on Windows 11. Every time my router resets (either due to power outage or xfinity server outage) firefox fails to connect to multiple websites after internet service resumes, for example, I cant get to twitter.com (x.com) or even the mozilla support page while on firefox. Screenshots of the error and associated stuff are in the attachments. Firefox currently can't even check for updates.

All the webpages that do not work firefox due to the issues highlighted in the screenshots load perfectly fine in other browsers like chrome and edge. These issues in firefox go away after a couple days without any intervention which I explains how I was able to use firefox for these webpages prior to my last network outage and have still not been able to solve this post network-outage issue.

Things I have tried so far: - Disabling proxy in firefox: Did not work so I re-enabled it since that is how it was before the issues happened. - Re-install firefox 133: Downloaded an installer from chrome to do this but this also did not fix the issue. Note that I first downloaded the mini installer which downloads files as part of the installation and that also failed to connect to mozilla. So I downloaded the full installer. - Cleared cookies and data: did not work - DNS over HTTPS: Swicthed it off, did it did not work, so I switched back to the default setting. - Logged in to the router from firefox using the router's IP address: Not sure why I thought this would work but it did not.

Any help would be appreciated to solve this issue once and for all.

Asked by Vipul Sharma 2 days ago

Answered by Vipul Sharma 2 days ago

  • Locked

Your incredibly retarded program allows clients to use up all the memory available "Web Content" just for the fuck of it! How god damn fucken retarded can you be?!?!!!!!!!!!!!!!

Firefox allows clients to use up all the memory available just for the hell of it! How god damn fucken retarded can you be?!?!! How long have you all been working on this… (read more)

Firefox allows clients to use up all the memory available just for the hell of it! How god damn fucken retarded can you be?!?!! How long have you all been working on this product, how many versions? And yet Firefox is still a worthless piece of shit!!!!!!! I'm coming for you ALL!!! You retarded wastes of oxygen!!!!!!!!!! The world needs less of YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Asked by terencephillips 1 month ago

  • Solved

Please provide an option not to nag users for updating Firefox

I'm using Firefox Developer Edition 132.0b3 (64 bit) which I downloaded just a few days ago. Already, there's an update for it, to version 132.0b4. Each time I open Firef… (read more)

I'm using Firefox Developer Edition 132.0b3 (64 bit) which I downloaded just a few days ago. Already, there's an update for it, to version 132.0b4. Each time I open Firefox, there's this popup that tells me that there's an update available and that I need to download it. I'm using Linux Mint 21. I've already visited about:config and changed app.update.silent to true, changed app.update.manual to true, and changed app.update.url.details and app.update.url.manual to fake hyperlinks. Despite doing this and despite restarting, I'm still prompted about the update available every single time I open Firefox. Could someone kindly tell the specific developer who implemented this annoying feature, to please provide an option for Users to not be bothered with such popup notifications?

ps: Why does this website have a white background and not allow extensions to change it to a dark background? I have Dark Reader extension installed, but it says that it cannot make changes to this website. Even uBlockOrigin is unable to. Please either allow extensions to change the background, or at least change the background color of this website to dark. It gets strenuous on the eyes to keep staring at a bright white backgrond.

Asked by nav 1 month ago

Answered by James 1 month ago

  • Solved

SSH links are opened without the user in since version 128

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without … (read more)

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Asked by philippe33 4 months ago

Answered by philippe33 2 months ago