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Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (read more)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Asked by peggie 2 months ago

Last reply by cor-el 2 months ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 5 months ago

Last reply by zeroknight 5 months ago

Dark mode

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other… (read more)

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other sites where i at least can use some extension to fix it but all mozilla pages always bright white. What i have to do? Thanks

Asked by Kesha 2 months ago

Last reply by TyDraniu 2 months ago

Firefox opened outside of screen? Cant' find it!

Hello, When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the w… (read more)

Hello,

When I open Firefox, it seems like it does not does anything, but then it starts playing a music I was hearing in youtube earlier (like it seems to me that the window is opened somewhere outside of my screen??

If I click a second time in Firefox, then it opens a normal window in my screen as usual, but the other one keeps playing in the back.

I've tried changing screen resolutions, checked that no other monitors were detected, restarted computer,

Not sure what to do next!

Thanks!

Asked by Paula Arnoldi 2 months ago

Firefox NO LONGER adheres to "Ask if you want to Save" option...

This SAME topic has been asked in MANY of the Threads - And a Moderator has locked EACH of the threads it seems - But NO ONE seems to be able to tell us - WHY the "''''As… (read more)

This SAME topic has been asked in MANY of the Threads - And a Moderator has locked EACH of the threads it seems - But NO ONE seems to be able to tell us - WHY the "''''Ask whether to open or save files''''" does not work anymore.

I had to reinstall Windows 11 and all my files and programs a few weeks ago - and since then - I found the above does NOT work anymore. Now, I have a boat-load full of documents in a Downloads folder - when ALL I wanted to do is open and look at the various files that I received - BUT NOT save them.

I tried to leave or make the """"""Save files to"""" field BLANK - which I thought would be a great solution as Then the "ASK" prompt would HAVE TO ASK you where you want to save or NOT save the file - but it won't allow you to do that either!

I've attached screen grabs - lest you think I do not know how to manage the Applications settings.

WHAT HAPPENED - Why doesn't - "''''Ask whether to open or save files''''" work anymore?

Asked by bobbi2 2 months ago

Issue of "opening new window" with virtual desktops in windows 11

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2 I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Fire… (read more)

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2

I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Firefox window in any virtual desktop. And, if I try to open a new window in Desktop x (x = 1, ..., 4), it will appears in Desktop x as expected. Case 2: Assume that there are currently no opening Firefox windows in any virtual desktop. And, if I try to open a new window in Desktop 2 or 3 or 4, it will only appears in Desktop 1.

Asked by StoolMonster 2 months ago

Last reply by StoolMonster 2 months ago

Amazon Secure Connection Failed

I can't connect to Amazon.com. I keep getting the following error message: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF… (read more)

I can't connect to Amazon.com. I keep getting the following error message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

I think this is a problem with Firefox. Any suggestions or should I switch to a new web browser?

I appreciate any suggestions.

Asked by Mark Modak-Truran 2 months ago

Last reply by cor-el 2 months ago

Intrusive Bookmark side bar suddenly appeared

I see this is a known bug but this bookmark sidebar has suddenly started to appear on my desktop when ever I open Firefox and there seems to be no understandable method t… (read more)

I see this is a known bug but this bookmark sidebar has suddenly started to appear on my desktop when ever I open Firefox and there seems to be no understandable method to turn it off although there are several arcane techniques that require me to go to weird places and change the names of files. No indication of what the unintended consequences of that might be. Is this something you can fix? Will the next update. This is really frustrating. Help please. So to be sure, I do not consider the challenge of getting into the pants of a program to fix a bug to be fun, exciting, interesting, etc. This is a tool and my browser is acting up. That is a pain in the butt not an adventure.

Asked by jon130 2 months ago

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (read more)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Asked by tuscolatexan 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (read more)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Asked by karenchang27 2 months ago

Last reply by cor-el 2 months ago

Latest update caused messed up fonts on pages and tabs

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial a… (read more)

Updated my Win 11 laptop with latest changes and find the fonts on pages and on tabs is all messed up. I've tried Settings to choose larger size, set defaults to Arial and/or Arial Round .... does not help.

How do I either fix this, or undo this update, or is there a fix coming ASAP??

Asked by wjnm 2 months ago

Last reply by wjnm 2 months ago

Bookmarks in Application menu

Hi, firstly, I am not very technical so I will describe my issue as simply as I can. When I open my Application Menu (3 horizontal bars on the top right hand side of my … (read more)

Hi, firstly, I am not very technical so I will describe my issue as simply as I can. When I open my Application Menu (3 horizontal bars on the top right hand side of my screen, underneath the X) and click on the Bookmarks heading, there is a heading showing as Recent Bookmarks. This then lists bookmarks that I have used. As I do not want this list. How do I stop/get rid of this "Recent Bookmarks" heading &/or list. Thank you to anyone who can help (without a lot of jargon/computer speak).

Asked by kirstikate1 2 months ago

BOOKMARKS

I imported my bookmarks through an html backup but I dont see them on the bookmarks bar and when I sync my chrome browser data everything is all screwed up How can I im… (read more)

I imported my bookmarks through an html backup but I dont see them on the bookmarks bar and when I sync my chrome browser data everything is all screwed up How can I import my chrome data minus bookmarks

Asked by Ron Smith 2 months ago

Need to delete account but email no longer exists

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using.… (read more)

The email associated with my account was hacked and I am seeing suspicious activity around it still. So I am changing the email or deleting accounts I am no longer using. However, firefox wants to send a confirmation email to the one that no longer exists for me to change the email on the account. How do I proceed?

Asked by drklug 2 months ago

Help un-merging two Firefox (Sync?)

I use Mozilla Firefox browser on my work laptop, and have it Sync'd to my iphone. Yesterday my sister opened Firefox, logged me out, and logged herself in, to access som… (read more)

I use Mozilla Firefox browser on my work laptop, and have it Sync'd to my iphone. Yesterday my sister opened Firefox, logged me out, and logged herself in, to access some things. But instead of closing my profile (bookmarks, saved PWs, etc.) it MERGED hers with mine. Now, on our laptops and phones, we see each others bookmarks, saved PWs, etc. How can I unmerge them? Pls help!

Asked by erinmhenry 2 months ago

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?!

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?! I disable disk caching and SSL caching because I use a fast NVMe SSD and I don't want to u… (read more)

browser.cache.disk.enable, is re-enabling itself on every Firefox update. WHY?! I disable disk caching and SSL caching because I use a fast NVMe SSD and I don't want to use up all the write cycles to it.. cookies caching is fine with me...

It has been doing this on every update for a while now.. this is annoying and not ok.. please fix.

Asked by Melchior (aka Joseph) 2 months ago

Last reply by Melchior (aka Joseph) 2 months ago

secure banking

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.… (read more)

I have a new computer with windows 11 and eset. eset used to open my browser to specif bookmarks for my banks and brokerage accounts. but not now. what is wrong. 127.0.2 and eset 17.2.7.0

Asked by ckeppel 2 months ago