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  • Archived

Yahoo mail not works properly on Firefox

Hi all, Ubuntu 22.04 Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from comput… (read more)

Hi all,

Ubuntu 22.04

Yahoo mail can't work properly on Firefox, unable to browse files on computer for attaching it to mail. Attach files -> attach files from computer no response

Please help. Thanks

Remark: Yahoo mail works without problem on Chrome, same PC

Regards

Asked by satimis 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Restore firefox command line UBUNTU

Hello Firefox team, I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox… (read more)

Hello Firefox team,

I was experiencing GUI issues using latest Firefox in ubuntu 18. Therefore following some instructions I applied the command: ``` mv .mozilla/firefox/ .mozilla/firefox.bak ``` After that I lost all the bookmarks, passwords and important information

How could I restore that please? I really need the help

Thanks

Asked by ismael95bcn 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to add to menu for right click on selected text

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have opti… (read more)

I want to add to the options listed when I right click on some selected text. Specifically, I would like to be able to select some text (a tracking number) and have options to lookup tracking info (UPS, FedEx, or USPS) for the selected text.

Seems useful if one does lots of shipping, no?

Asked by alabamatoy 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox doesn't recognise my primary e-mail address for Firefox Account sign in, with message "Primary account e-mail required for sign in"

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run F… (read more)

I use Firefox sync between multiple devices, including a desktop and a laptop on Ubuntu Linux. This is done through a Firefox account. Both Ubuntu devices mentioned run Firefox 108.0 for Ubuntu 20.04 LTS.

I'm signed in on this Firefox account on my laptop (from which I'm writing this message). I recently (some months ago) changed my primary e-mail, since I may lose access to the older e-mail account soon. Now, suddenly, on my Ubuntu Desktop I received a message that I need to sign in to sync. When I click on "sign in", it takes me to tab that lists my primary e-mail address and asks for my password. I enter the password that I know is correct (it is listed under my saved logins on this Ubuntu laptop and the e-mail listed is the primary e-mail address with which I am signed in on my laptop, writing this message; it is also listed on my Firefox account details as my primary e-mail address). I then get a red message on tab stating "Primary account e-mail required for sign in", despite the fact that it is with my primary e-mail that I am attempting to sign in! I've tried it multiple times, to no avail.

At least two other users have posted about related concerns this year: (see https://support.mozilla.org/en-US/questions/1368875 and https://support.mozilla.org/en-US/questions/1395902). However, nothing has been done to resolve this issue. I have followed all instructions provided for changing my primary e-mail address. This is definitely a fault on Mozilla's side and not mine. Please resolve this urgently, users risk losing vast amounts of data, through no fault of their own, if you fail to do so.

Asked by stefaan1 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Much broken after update to 110.0.1 (64-bit) on Ubuntu

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken. For example, when making a new account, the password manager… (read more)

My FF updated to 110.0.1 (64-bit) on Ubuntu and several things which use to work really well are now broken.

For example, when making a new account, the password manager pops up asking if you want to save the username/password, but if you mouse over to that popup then as soon as you enter it it just disappears. When logging in somewhere, if there are multiple choices for userid (say with different dates) none can be chosen. You mouse down to the popup with the choices and there's a weird stroboscopic action where the popup disappears and is recreated as fast as it can, over and over, and nothing can actually be clicked on. If you type in the userid then try to enter the password the same thing happens. It's not possible to use the password manager anymore, both fields need to be typed in manually.

Another example is the search field. If you type something and there are several options from previous searches, and you try to mouse down to pick one, the popup disappears. If you click the search keyword again it highlights as for replacement, then you have to click it again (removing highlight) and only then can you mouse down and choose a search engine.

etc etc etc! All this stuff worked great until the upgrade happened (in the background) and now many things are a huge pain in the ass. Arrgh!

% uname -a Linux spunky 5.4.0-144-generic #161~18.04.1-Ubuntu SMP Fri Feb 10 15:55:22 UTC 2023 x86_64 x86_64 x86_64 GNU/Linux

I tried disabling all add-ons then restarted but made no difference. Password manager is unusable.

Asked by ian179 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

my headset stopped working with Firefox, but ok with Chrome

I see an archived question that's similar but no real answer was provided. I'm running Ubuntu 22 and I've checked to see if there's a way to only mute Firefox but so far… (read more)

I see an archived question that's similar but no real answer was provided.

I'm running Ubuntu 22 and I've checked to see if there's a way to only mute Firefox but so far I have not found anything. Chrome works fine. Videos and audio clips play fine. My Audacity and other editing tools work fine. Only Firefox refuses to play any audio.

Asked by azwedge 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

With the Firefox Browser 110.0 I am getting BIG time delays to do anything

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more w… (read more)

I'm not sure if this is a Firefox issue or not, but I use Firefox because (1) it is the default browser within Linux Ubuntu 22.04 LTS, and (2) I prefer it over the more widely used Google Chrome or Chromium.

Let me first tell you that I run an AMD 5950X CPU with an EVGA RTX 3080-Ti GPU and have Xfinity Cable. I am also running a behind the scenes program called BOINC using 30 of my 32 "threads" available.

When I open Firefox and do my browsing, I usually only open no more than 4 or 5 browser tabs at once because of my CPU cores/threads limitations. But with this latest episode of updated Firefox it now has a tendency more often than not to 'hang' and stall. I need to click my mouse outside of the Firefox window to get one of the windows to respond. Also, if I try to exit Firefox it also hangs and when I go outside the Firefox window it will then ask if I want all windows closed - which I say yes to. Then I wait a few seconds and open Firefox and it opens all the same windows I had before.

I hope I'm stating this correctly, but regardless, the previous versions did not do this.

I may just have to switch and use Chromium if this continues.

George Generke

Asked by George 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox starts up under other windows

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When… (read more)

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When I try to open new window in an already running browser, it does it properly. In my mind, it's really uncomfortable and unintuitive behavior so it will be good if I can fix this issue and make Firefox starts up normally (on top of other windows) like all other applications in my system. I'm currently running on 64-bit Ubuntu 22.04. Firefox (snap) version 109.0.1.

Thank in advance for any help or advice regarding my problem.

Asked by 0x10f05f 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

uetooth Sound

I'm Using ubuntu 18.04 my bluetooth audio stopped working to my S8 earbuds. They are connected OK, but no sound. Works on Chromium and Firefox on Windows, so it's not the… (read more)

I'm Using ubuntu 18.04 my bluetooth audio stopped working to my S8 earbuds. They are connected OK, but no sound. Works on Chromium and Firefox on Windows, so it's not the earbuds.

Something has probably changed in the config file, but I don't know where to look.

Asked by nederlansk 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Drag and drop broken / mouse cursor not reacting

On Ubuntu, drag and drop has broken for me. My mouse cursor does not seem to react to different types of content, like hovering over links. My main problem is that if I h… (read more)

On Ubuntu, drag and drop has broken for me. My mouse cursor does not seem to react to different types of content, like hovering over links. My main problem is that if I highlight a piece of text, or some other content block on a page, and drag it, it does not work as smoothly as it should.

Has anyone else experienced this recently?

I find closing Firefox helps temporarily but within 10-15 minutes the same problem occurs.

I have re-installed Firefox and I am running the latest version. I haven't experienced the problem in Safe Mode.

It only occurs on Firefox and is browser-wide.

Asked by Rhys 10 months ago

Last reply by jonzn4SUSE 10 months ago

  • Solved
  • Archived

Linux Firefox not accepted by online sales websites in Zorin OS and Linux Mint

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15Y… (read more)

Zorin16-Linux version 99.0 Ubuntu Canonical 1.0, -found in Help/About. Firefox recognition of version below says 91.0. Also have Linux Mint 19.3 (Tricia). Computer 15YO Dell Dimension 900.

I've had no problems with Linux Firefox for many years. I do not use any other Non-Linux OSes. Linux Mint updates Firefox regularly and so do I in that OS. I'm currently in a free version of Zorin which doesn't seem to push out updates, so my Zorin Firefox may be sadly out of date.

At any rate, today in Zorin, when I went to several of the bigger online sales platforms, they refused to accept my Firefox and suggested Chrome, Opera, and Safari; Target suggested Firefox.

Went to Mozilla to try and upgrade, but it didn't offer the Linux browser automatically when it read my computer. I was only offered the Windows browser. This may be because the computer is an old Dell Windows machine that I converted to Linux or it may not. I've never had this happen before.

Yesterday in Linux Mint, in which Firefox is upgraded at least weekly, the same thing happened once with a big online retailer. They said my browser was outdated and unsafe.

What's going on? I'm wondering if Linux OSes are simply not being accepted when the big retailers are doing software upgrades, or is something going on with Firefox?

Asked by vineyridge 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Pressing down and dragging pointer doesn't work on any website

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap. The drag and selecting text and even dragging objects on any websites doesn't work. … (read more)

Hello, I'm on Ubuntu 22.04 and have the Firefox (107.0 64bit) installed as a snap.

The drag and selecting text and even dragging objects on any websites doesn't work.

  • I select text on the website by pressing down and starting to drag the text doesn't select when I leave the hold the entire block gets highlighted
  • I use Excalidraw, the pencil tool drag and any object size change while drag doesn't work
  • Desmos I can't drag the points on the graph
  • The pointer just disappears on videos (not just YouTube) and isn't visible until I pause the video

Asked by DevUt 1 year ago

Last reply by DevUt 1 year ago

  • Archived

Captive portal detection for public Wi-Fi login fails

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ... So, I've sat in o… (read more)

I'm using Firefox 102 on Ubuntu Mate 20.04 (the vanilla one from apt), but I think I've experienced the same with a couple of previous versions too ...

So, I've sat in one Espresso House in Denmark; tried to connect to their public Wi-Fi with Firefox in private mode, captive portal went fine, and I was on the Internet. Apparently I had gotten a danish IP address there, since google.com thereafter was in danish.

Now, I sit in a different Espresso House, also in Denmark; however, here, captive portal does not work; in the sense that:

As shown on first screenshot, first I get "You must log in to this network before you can access the Internet.", and I get a "Open network login page" button.

I click on the "Open network login page" button, I can see browser wants to load http://detectportal.firefox.com/canonical.html - but in the end, I do not get the Espresso House login page, but instead I get a redirect to https://support.mozilla.org/en-US/kb/captive-portal , where the "You must log in to this network before you can access the Internet." still stands, but there is no more "Open network login page" button (as shown on the second screenshot)

If I restart the browser in this shop, I think I get the exactly same process - Espresso House wi-fi login page never gets shown, only the https://support.mozilla.org/en-US/kb/captive-portal ...

Strangely, at this point, I do get access to the internet through a browser - but google.com is then in swedish, which I guess means, that there is some sort of a VPN of that shop's wi-fi to Sweden. On the other hand, I don't get internet elsewhere on my computer - for instance, if I want to do `sudo apt update` from the command line, I get errors like "Clearsigned file isn't valid, got 'NOSPLIT' (does the network require authentication?)" - which is what I otherwise get in (the first mentioned) Espresso House, before I've connected to wi-fi via captive portal (once I connect to wi-fi via captive portal there, `sudo apt update` or any other network access from command line is fine).

(Note: my android phone in the same shop, does indeed show Espresso House Wi-Fi login prompt upon Wi-Fi connection, and I can login there fine).

Why does this happen, and how can I force Firefox to show me the actual captive portal so I can login to Wi-Fi - instead of redirecting me to https://support.mozilla.org/en-US/kb/captive-portal ?

Asked by nanomir 2 years ago

Last reply by nanomir 2 years ago

Availability for Ubuntu ARM64 via Orange Pi 5+

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and … (read more)

I know that there is a generic Linux iteration that can be downloaded, but it does not appear to allow for use on ARM64. Is there a way that I can download, install, and access Firefox on my Orange Pi 5 Plus?

Asked by Caleb 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • Archived

Make firefox (linux, snap) mouse pointer adhere to system settings

I have recently updated to Xubuntu 22 and in the process my firefox was migrated to the snap version. Now firefox is using its own mouse pointer style (smaller pointer, … (read more)

I have recently updated to Xubuntu 22 and in the process my firefox was migrated to the snap version. Now firefox is using its own mouse pointer style (smaller pointer, "hand with cuff pointing left" instead of "hand pointing up" over links). I can edit the system style of my mouse pointer, but that does not change the mouse pointer while in Firefox. This seems the same problem like these two questions: - https://support.mozilla.org/en-US/questions/1380997 - https://support.mozilla.org/en-US/questions/1369875

How do I make Firefox use the system settings for the mouse pointer? Or at least how do I change the mouse pointer style/settings for Firefox snap at all?

For reference my Firefox Version is 104.0.2 (64-bit) Mozilla Firefox Snap for Ubuntu. My desktop environment is xfce 4.16.

Thanks, Peter

Asked by peter-lyko 1 year ago

Last reply by Terry 1 year ago

  • Archived

Drag and drop tab to bookmarks toolbar not working

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders. Specifically, it doesn't work for folders that are somewhat in… (read more)

When I want to drag and drop a tab into a folder of the bookmark toolbars, I can't do it for some folders.

Specifically, it doesn't work for folders that are somewhat in the area of the tab preview animation that pops up when I start dragging the tab. So that is not the same folders every time, it depends on the tab location in the tab bar.

I hope that the explanation was clear enough, I did a screen record also, made it available here https://ufile.io/pikit6xo (335 kB).

Do someone had a similar issue and found a solution?

I'm in troubleshooting mode. Firefox 100, just updated, but bug was there before. Ubuntu 20.04 LTS

Asked by Paul Aimé 2 years ago

Last reply by cor-el 1 year ago

  • Archived

I see two FIrefox in Ubuntu snap store

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which on… (read more)

Hello, when I search firefox in Ubuntu snap store I see two firefox: Firefox web browser V 108.0 build2 238.8MB and firefox v 108.0 250.5MB. There are both safe? Which one to install?

Asked by loseosenasdiver 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox has upgraded in the background and needs to restart - I hate this

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to… (read more)

I am on Ubuntu 20.04.5 LTS and really dislike when Firefox updates and I am in the middle of some work and I get this "Firefox has upgraded in the background and needs to restart".

I enjoy my privacy, so I start my browser with the "Delete cookies and site data when firefox closes" and "Always use private mode" set. This means when the browser restarts, everything is gone.

Why can't this be disabled? My laptop checks updates every day and I install them. Why can't I get a notification that an update is available so I can download and install at my choosing?

Asked by snarkygecko 1 year ago

Last reply by James 1 year ago

  • Solved
  • Archived

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (read more)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie 1 year ago

Answered by cor-el 1 year ago

  • Archived

There is no sync when Switching from Windows 10/11 to Ubuntu?

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I… (read more)

I have recently lost trust in Windows and went back to Ubuntu. Work computer can probably boot back into Win11 if I try and it's on 22.04LTS. Home laptop was Win 10 but I'm not sure it is able to boot to that. Anyhow:

I had a great workflow with containers and handling a few different accounts and there are probably 100+ unique strong passwords saved in my firefox sync. Now I get to linux, get things set up ... and now I have to start over with everything. Most accounts, I'm totally OK to just "Forgot Password" because then it's a great chance to get a newer, longer, meaner passwd and review if I can turn on 2FA, etc. But there are sites that are slipping through the cracks; sites that are a little broken about recovery.

On an aside, I do have the windows filesystem and poked around Users/me/AppData/Roaming/blahblah/profile/files. There are json files with encrypted usernames and some sqlite DBs. Is there a mechanism for merging the "old" AppData into ubuntu's ~/snap/firefox/profile ?

Or is there a means to get user/pass out of those files? I'll see if I can get logged into the work computer tomorrow since I see there's an export option, which is a good backup plan if there isn't a way to import.

Thanks! Krista

Asked by Krista 1 year ago

Last reply by cor-el 1 year ago