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how to reset settings

I'm afraid I've tinkered around too much while not knowing what I'm really doing. it seems as though I've caused havoc and can't tell where/what I've done wrong. Its asto… (read more)

I'm afraid I've tinkered around too much while not knowing what I'm really doing. it seems as though I've caused havoc and can't tell where/what I've done wrong. Its astounding how convoluted site disclaimers can be for cookies, ads, info sharing etc., and my tiny brain isn't savvy enough to know how to protect myself without going overboard. Is there a way to reset default settings and start over using a tutorial or something?

Asked by sdemerit 9 hours ago

Last reply by markwarner22 8 hours ago

  • Solved

Unbranded build disabled my add-on (ublock) because of expired CA TLS cert, shouldn't have.

Well, it's happened. I am using the unbranded build specifically so that I do not have to have signed or verified extensions. But tonight my browser broke anyway because … (read more)

Well, it's happened. I am using the unbranded build specifically so that I do not have to have signed or verified extensions. But tonight my browser broke anyway because of the expiring CA TLS certs for the add-ons repository.

"One or more installed add-ons cannot be verified and have been disabled [Learn More]". If I click the [Learn More] button nothing happens. It just disappears.

And when I check: "uBlock Origin could not be verified for use in Nightly and has been disabled."

This should not be happening in the unbranded builds. I imagine it is happening in the custom Debian esr too. They're supposed to allow unsigned/unverified extensions/add-ons but now this apparently bug is happening.

To be clear, this was expected for normal Firefox releases with all normal extension signing stuff. But that was explicitly not supposed to be required for the unbranded builds. And so this is a bug.

Asked by mozilla706 4 hours ago

Answered by mozilla706 3 hours ago

FencedFrame implementation

Dear Mozilla support, I represent a company that is providing a SaaS-service, in said service our marketing teams wants to implement thirdparty scripts, but we need to m… (read more)

Dear Mozilla support,

I represent a company that is providing a SaaS-service, in said service our marketing teams wants to implement thirdparty scripts, but we need to make sure that those scripts don't have access to the DOM to ensure the confidentiality of the information in the service.

What I've found out so far is that fenced frames seems to be a good way to solve this, see the following https://developer.mozilla.org/en-US/docs/Web/HTML/Element/fencedframe.

However the implementation for this element is still lacking in firefox, so i'm wondering if it will be implemented and when if so. We know that the feature is still experimental but it's something we would like to test and see if it's the way forward for our thirdparty scripts.

Asked by Niklas Myrefelt 1 day ago

Troubleshooting Firefox Issues & Online Shopping Experience

Hi! I'm having trouble with Firefox while shopping on Scottish Kilt Co., a store for custom kilts and Scottish accessories. The website is slow to load, and some images a… (read more)

Hi! I'm having trouble with Firefox while shopping on Scottish Kilt Co., a store for custom kilts and Scottish accessories. The website is slow to load, and some images aren’t displaying properly. Is there something in my browser settings I need to adjust for a smoother shopping experience?

I’ve already cleared my cache and updated Firefox, but the problem persists. Any tips on improving performance or troubleshooting would be appreciated!

Thanks!

Asked by angleenarobert91 13 hours ago

Drag and drop fails: e.g.downloaded files -> g.drive; pull tab from current window into own window;

Lost ability to drag and drop. FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1 GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN n… (read more)

Lost ability to drag and drop.

FF 134.0.1 Apple M1 Max Macbook Sequoia 15.0.1


GIVEN I download a file WHEN I drag from "recent downloads" in toolbar to g.drive THEN nothing is moved, nothing is under cursor

expected: file drops into g.drive from downloads


GIVEN I have a window up with many tabs WHEN I select a tab and pull it to make a new window THEN nothing is under cursor, and I don't get a new window

expected: new window created from open tab

Asked by Casey Burnett 1 month ago

no connection to youtube, thunderbird, firefox AND MY ROUTER!

bold textno connection to youtube, thunderbird, firefox AND MY ROUTER! microsoft edge works. Software is Preventing Firefox From Safely Connecting to This Site news.go… (read more)

bold textno connection to youtube, thunderbird, firefox AND MY ROUTER! microsoft edge works.


Software is Preventing Firefox From Safely Connecting to This Site

news.google.com is most likely a safe site, but a secure connection could not be established. This issue is caused by Private Internet Access, which is either software on your computer or your network.

What can you do about it?

news.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

   If your antivirus software includes a feature that scans encrypted connections (often called “web scanning” or “https scanning”), you can disable that feature. If that doesn’t work, you can remove and reinstall the antivirus software.
   If you are on a corporate network, you can contact your IT department.
   If you are not familiar with Private Internet Access, then this could be an attack, and there is nothing you can do to access the site.

Asked by Donald Obrien 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

Firefox doesn't respond to command but Safari does.

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay… (read more)

For about a year I have, several times, tried to use a link or a pop up that doesn't work in Firefox but can be accomplished in Safari. Today, I used a credit card to pay for something on the UFT.org website. It worked. I needed to make another purchase on the same website and page but I got a message that there was an error with my credit card info. I tried again. I tried another credit card. I signed out and back in and repeated everything and still got the same message. I copied the url, went to Safari, pasted the url, entered my info and was successful in making the payment. I am using Firefox 133.0.3. What might be happening to cause these problems?

Asked by RichZas 2 months ago

Hacked account mcclishcandy144@gmail.com

My account with you was hacked… my info is now leaked on the dark web. He is now in my phone again for the last two months my account was mcclishcandy144@gmail.com he has… (read more)

My account with you was hacked… my info is now leaked on the dark web. He is now in my phone again for the last two months my account was mcclishcandy144@gmail.com he has ruined my life and right now has made me c lose my job! I put faith in the fact that i thought I was c protected. What I want is some info. Also a way to get the guy who is harassing me by having everything I own and disrupting my entire life! I’m on the verge of filing a law suit

Asked by sharonzema 9 hours ago

Last reply by markwarner22 9 hours ago

geolocation

I have blocked all websites from accessing my geolocation by default in the privacy settings and there are no exceptions on the list. And yet, 1) many websites I visi… (read more)

I have blocked all websites from accessing my geolocation by default in the privacy settings and there are no exceptions on the list.

And yet,

1) many websites I visit seem to have my geolocation, even though I have never shared any information with them

2) the last two suggestions on the first page when I search for anything are always linked to my location

How is this possible? How do I fix it?

Thank you

Asked by michael.montaigne112 3 months ago

Last reply by TyDraniu 3 months ago

ATT.NET cannot sign on using firefox

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi. Something's gone wrong We may be having trouble with your connection. Connecting your device… (read more)

I cannot sign into ATT.Net email account on Firefox? I am on Xfinity WiFi.

Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Otherwise, start over. I can access using Chrome. How can I access without changing from Firefox?

Asked by Charlene 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

  • Solved
  • Archived

Browser managed by my organization

Greetings Firefox Support/CommunityL While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed… (read more)

Greetings Firefox Support/CommunityL

While reconnecting one of my computers to my Firefox account I saw at the top of the Settings Page: "Your settings are being managed by your organization". Problem is that I don't belong to any organizations or enterprises having anything to do with my online life. I have been hacked in the past and am paranoid when I see something that doesn't make sense. When I click on the link (trusting that it is indeed from you), it takes me to your Enterprise Policy page showing the following:


Active Policy Name Policy Value

DNSOverHTTPS Enabled false Locked true

I always use secure DNS (DOH or DOT) on everything - network adapters, routers (except the ISP one whose default I can't figure out to circumvent) etc. but on the browser setting pages I am only given the option of having it off: the default, increased, and max protection options are greyed out and cannot be chosen. I guess that explains the policy values but who locked it? My only guess is that is use a Surfshark VPN and realize that in so doing I am using Surfshark's DNS servers but I believe I had this problem before using the VPN. Any help would be greatly appreciated. Thanx.

Pat Ford - dpfmd@msn.com

Asked by D. Patrick Ford, MD 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Virus pop-ups coming through notifications

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all al… (read more)

I am getting notifications with the Mozilla logo or sometimes with McAfee logo saying "5 Viruses found, your computer is unstable" and various other warnings. They all also say "via qltuh.titanicooler.top" I have attached a picture.

I have closed the browser, I tried clearing my cache, I have scanned using both AVG, AVAST, F-Secure Online Scanner, and Microsoft Safet Scanner. I am not quite sure what else I should do.

Thank You

Asked by Acala Bhikkhuni 1 year ago

Answered by zeroknight 1 year ago

  • Solved
  • Archived

Change prefered google login

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly … (read more)

I have multiple google accounts, one is for work which requires VPN login and an extra password. When I type calendar or Gmail into the address bar, it takes me directly to this account. Switching to my personal account requires me to log in to a VPN, do DFA, then switch accounts. How can I ask Firefox to log in to my personal account first instead?

Thanks!

Asked by marcell.zimanyi 2 years ago

Answered by JBou 2 years ago