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Theme

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn'… (read more)

I choose a new theme. After a while, I close Firefox. When I start Firefox again, my chosen theme appears briefly, then the default theme replaces it. Why? FYI: it doesn't happen with just one theme.

Asked by Iridium.throne 2 months ago

The "Triage Manager" for Mozilla Refuses to assign anyone to a seven year old open problem

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. … (read more)

I need to go over the head of the Mozilla Triage manager who has left https://bugzilla.mozilla.org/show_bug.cgi?id=1406865 open without a resolution for **seven years**. How do I do that? This is a bug reported in Firefox 57 and **still** not fixed in Firefox 125. I cannot find any support category anywhere in the Mozilla website that covers appealing a decision by one of their employees. The last comment from this uncooperative indivisual is "But given we support it on macOS and Windows yeah, it seems not very objectionable." Who is this **clerk** to override the fact that a number of customers very much find this "objectionable". I cannot find anything on https://www.mozilla.org/en-US/contact/ that addresses this issue. I cannot find even a surface mail address for Mozilla. For example my complaint has nothing to do with any of the following:

   I’m having problems with using Firefox
   I want to donate to Mozilla
   I have questions about using Mozilla’s trademarks
   I’d like to report misuse of a Mozilla trademark
   I want to hold an event in a Mozilla space
   I want Mozilla to sponsor my event
   I’d like permission to use a Mozilla logo
   I’m interested in Pocket’s sponsored content on Firefox
   I’m a member of the Press and have a question for Mozilla

Yes I am having a problem with Firefox, but the clerk responsible has, through sitting on this issue for **seven years**, basically told the entire community that he doesn't give a reservoir.

In particular I feel this unacceptable behaviour should be brought to the attention of senior management, but there are no contacts for anybody in senior management.

Asked by jamescobban 2 months ago

Last reply by Paul 2 months ago

when I work on my second display, Firefox is no longer topped on my first display. Why?

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadver… (read more)

When a firefox window is active on my second display, I lose the firefox menubar on my main display. I haven't noticed this before, is it something new, or have I inadvertently changed a setting?

pete

Asked by peterlemer 4 months ago

Last reply by peterlemer 4 months ago

Not able to load sites

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of… (read more)

I was able to open reddit.com without any problems earlier, but recentrly I'm not able to load it up anymore. The loading screen is eternal and it doesnt show any kind of error (unless it tries to connect for too long like a couple of minutes, then the error does shows up). The site still sends me notificarions through the browser though. Any other site loads up without a problem. I tried to use methods mentioned in the help article (turned off proxy, turned on network.dns.disableIPv6, deleted cookies and cache). In other browsers (Edge, for example) reddit.com loads just fine. Please help me if you can.

Asked by Anton 2 months ago

Last reply by Anton 2 months ago

whatsapp privacy

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go togeth… (read more)

So Mozilla supports privacy rights- and I've supported Mozilla for that reason- but they want Whatsapp to be censored for "misinformation" ? How does that go together? Whatsapp was supposed to be encrypted and not even Whatsapp was supposed to know the content of messages. How would they know about misinformation? And how do they get to decide what's misinformation now?

Asked by Elke's Firefox 3 months ago

Last reply by TyDraniu 3 months ago

Highlighting in PDFs using native tools.

Hello, as of recently Firefox got the new tool to highlight text in the native PDF viewer, and I really enjoyed using it. As of today, I had not updated or changed versio… (read more)

Hello, as of recently Firefox got the new tool to highlight text in the native PDF viewer, and I really enjoyed using it. As of today, I had not updated or changed versions, but I suddenly lost access to the highlight tool option. Refreshing the page didn't work, downloading a new PDF and opening it didn't work, restarting Firefox didn't work, and I haven't seen anybody else have this issue.


Firefox Version> Firefox Developer Edition 125.0 Beta 8 (20240403091602) OS> Windows 11

I don't know if this is just an issue due to it being in beta, or it being on beta 7 but not 8, but either way any solution is appreciated!

Asked by Missing 3 months ago

Last reply by zeroknight 3 months ago

Unable to Log in Google Accounts

Error Message: "Could'nt Sign You In: This Browser or APP May not be Sscure 1. Happened to Both Build 124 and 125 2. Virus Clean 3. Haved tried cleaning the cache and co… (read more)

Error Message: "Could'nt Sign You In: This Browser or APP May not be Sscure 1. Happened to Both Build 124 and 125 2. Virus Clean 3. Haved tried cleaning the cache and cookies

Asked by Samson Z 3 months ago

Last reply by cor-el 3 months ago

Primary Password issue

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new… (read more)

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Asked by Lisa Corricello-McDowell 2 months ago

Last reply by Lisa Corricello-McDowell 1 month ago

Can I change the date format from „month, day, year“ to „day, month, year“?

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“. I tried all the solutions, I even installed Firefox - English (British) version, … (read more)

In Firefox the date format is set at „month, day, year“, but I need „day, month, year“.

I tried all the solutions, I even installed Firefox - English (British) version, but nothing changes.

Can you also implement an alternative, to be able to choose between the 2 options?

Thank you very much.

Asked by Cristi Nefiru 2 months ago

Disabling drag/selection scrolling

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrol… (read more)

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

Asked by Sabin 2 months ago

Last reply by Sabin 2 months ago

Cannot get pass recaptcha

Hello, there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquega… (read more)

Hello,

there seem to be a recaptcha issue - it was working yesterday, and today it doesn't. Here are the sites you can try to reproduce the issue: https://www.uniquegardendecor.com/contact-us/ https://www.kbauthority.com/help.php?mode=update&section=contactus https://www.outsy.com/contact-us/ And it looks like it's only happening in the US. Firefox version: 125.0.3 (64-bit) Please advise

Asked by Marina 2 months ago

Last reply by James 2 months ago

Firefox/Norton Safe Search. May not be a Firefox problem, but...

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2. Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of… (read more)

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Asked by gvgr4139 3 months ago

Last reply by gvgr4139 2 months ago

how to turn of annoying "Update available" reminders?

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's m… (read more)

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

Asked by eli.adelson 2 months ago

Last reply by eli.adelson 2 months ago

resigned addons

The past two days Ive had about a dozen addons all updated with the same similarity, i.e. visited-color picker 1.2resigned1 Every one has not been updated for 6-7 year… (read more)

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

Asked by noel_envode 2 months ago

Last reply by zeroknight 2 months ago

Facebook only halfway works on Firefox

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no lo… (read more)

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Asked by jjenkins9 3 months ago

Last reply by zeroknight 3 months ago