Firefox Support Forum

I want to switch from Chrome and import my bookmarks. When I search for a "how to", the response tells me to click on the "library icon" in the address bar in Firefox. I don't see it.

Hi there,

I recently installed Firefox on a new computer after previously syncing my Firefox account on the previous computer but when I installed Firefox and logged into my account again on the new computer I discovered that my Bookmark Tool bar items are missing?

Can anyone help me fix this please?

Many thanks.

I want to change background color in Firefox from white to gray (because my eyes get tired of white)

I try to change it this way: Preferences -> Language and appearance -> Font -> Colors

But it does not work as expected on some complex web sites. All I want to do is to darken the background, but not to change color of other elenments (links, text, scrollbars).

Can I do it in Firefox ? How [Preferences -> Language and appearance -> Font -> Colors] works in Firefox? Perhaps, there is some "override css" for the entire browser?

Hi,

Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the location roughly ten months ago.

Hi

Did install firefox on a new computer , did copy my profile from the "old" , to the new computer

But no plugins, passwords settings etc where moved to the new computer ?

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed but it won't run at all and shows as disabled and my existing AdBlock Plus quits working. I'm using Adblock Plus on my windows based computers with all synced together with the Mac Book and the Windows computers are OK, but not the Mac Book. Is there any way to get my Mac Book working correctly? In addition the last update to Firefox on the Mac Book opens by offering me "Life in Color" every time it starts up. How long do I have to tell it I'm not interested? Thanks for your help.

I installed Firefox on my Chromebook using flatpak. Something went wrong and now Firefox always freezes after it starts up. I tried to remove Firefox using the linux command line and got this message: “Package ‘firefox’ is not installed so not removed”. I can't find where this package is located and yet it always starts up as the default browser on the linux side. Any ideas on how I can find and remove this broken Firefox?

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for error on this assessment.

I am not presenting this issue because I require personal assistance. I haven’t done a damn thing wrong. I am presenting this issue, so that it would potentially get noticed by or forwarded to one of the developers, or by a user that happens to relay this issue to them.

I am using Windows 7. Therefore, I am uncertain if the issue extends to Windows 10 and 11. The issue does not affect the browser’s functionality.

In my Windows appearance settings, I have always chosen to have a pale yellow color for the background. It relieves the harshness of the white colored background when I am typing in Word for extended hours. I have had this setting for years and never altered it.

Since 96.0, they finally fixed the Bookmarks lag issue, which was pertinent to Windows 7 users. The Bookmarks issue began as of 92.0. I raised that issue as well, and called out the developers as being solely responsible for that. Unfortunately, whatever the developers did in the 96.0 and 96.01 updates, my pale yellow background setting is now appearing on specific websites that must have a clear background in some parts. In other words, those backgrounds used to appear as white on these specific websites. Here are two examples of commonly-used websites that now are displaying my background color setting instead of white. The NCAA football website and the BBC website.

https://www.ncaa.com/sports/football/fbs

https://www.bbc.com/news

As stated in my Bookmarks complaint, there is a blatant absence of any methodical thought process by its development team. They release far too many updates in any given year. Between the 96.0 and 96.0.1 was less than 24 hours. That’s how you know that these people are clueless what they are doing. Then you have this newly introduced issue as a result of fixing others as of 96.0. It’s a very sad state of affairs over at Mozilla. It appears to be a hopeless situation.

If I wanted my background appearance setting to appear on all websites, all I would have to do is set the “Override the colors specified by the page with your selections above” to “ALWAYS”. I have double checked the color settings in Firefox and confirm that my settings have not altered from default. The override… setting is set to “Only with high contrast themes” and the background color is set to white.

The issue that I just presented is 100% on the developers. Don’t even bother trying to challenge it. I was spot-on with the Bookmarks assessment on blame as well. I only provide accurate assessments on blame.

Here’s some advice for the Mozilla developers. Why not fix this issue and kindly spare us with any further updates for the remainder of the year. You people are doing a pathetic job.

This may be a Windows 7 issue only.

Title basically says it all. This newest update of Firefox has had multiple problems, starting with losing ALL my previous bookmarks and making me create them all over again. The latest issue is something I can't patch up myself. When I right-click the tabs bar to select "Reopen Closed Tab," it's now buried beneath some non-functioning drop-down arrow. Why? The drop arrow takes up the same amount of space the Reopen Closed Tab does. There's no room saved. As an added insult, arrow doesn't actually work. I can't click it. I can't scroll down through the options. I can't do anything. Reopen Closed Tab is now buried and completely unusable. If this continues, I'll be forced to downgrade to the previous Firefox to get rid of this problem. How do I solve this?

• When I try to print a webpage using Firefox, the page enlarges 4x and therefore I only get 1/4 of the webpage on an 8.5 x 11 sheet. If I change my browser to Chrome or IE, it prints correctly. If I scroll to the bottom of the Firefox Print Dialog window and select "Print using system dialog" it also works correctly.
• I have the zoom set to 100 and the Print Dialog paper size set to Letter, It is set to print to page width, I tried it with Scale 100 but it didn't help. I also went to about: config and checked that the paper size and scaling were set to 1.
• The the picture of the Print Preview looks exactly like should be when printed, but when it is sent to the Lexmark S505 printer the size is too large.

Since I print 50-100 individual webpages a week, I cannot use Firefox if this can't be corrected.

Thanks, Randall Win7 Pro

For my work, I need to paste a lot of links into text (on a website which is probably somewhat poorly programmed), and when I select some text and hit ctrl+k to create a hyperlink, Firefox doesn't recognize that it's a text box and "takes over" the ctrl+k function, focusing on the search/address bar instead of allowing me to insert the link. (The reason I blame the website is that other websites, like Jira, work fine for this)

Is there a way to disable the ctrl+k functionality in firefox? I've seen a couple old threads on disabling various shortcut keys but I don't know what the "Focus Search bar" key would be called in either the Browser Console or configs.

Thank you!!

I really want to use firefox. I really do. But firefox's memory management is making that very difficult.

I have 8GB of RAM, which really ought to be enough, but inevitably, over time, firefox will munch and munch and munch until it has consumed all of it.

And then... my system crashes. I lose work. I get angry.

Well, okay, I use linux, so after this happened a few times I stuck firefox in a systemd scope and limit it to 90% of the memory of my system. At first, that didn't work because firefox would simply eat into the pagefile, until it had consumed all of it (or as much as I entitled it to), at which point firefox would desperately try to do.... something, very frantically, which would lock the CPU usage to 100%, again bringing down the system. So I limit its RAM and prohibit it from using the pagefile, and now, it's just firefox that dies.

....

But, really, that's still a problem. I still have emails partially written, forms filled out, work is still lost. Is it really so abhorrent to take out the trash that you'd rather just commit suicide instead? I say take out the trash, because firefox will restart, reload those very same tabs, and carry on with a fraction of the memory usage. Something's been dropped, and it wasn't important (well, other than the content of that email I've been composing for the last half hour).

So. If I'm going to continue using firefox, which I would very much like to do, there needs to be some way for it to gracefully say to the user: "I've run out of available memory. I'm going to have to..." (for example) 1. perform garbage collection (do whatever 'minimize memory use' seems to do... which is not much, but something that really ought to be the default action in this situation) 2. clear the buffer of some videos being played, or some cached results or something, i dunno. 3. gracefully stop loading the current tab, or process, or whatever, and say to the user "I've run out of resources to continue. Please choose one or more tabs to close in order to continue"

Then, at least, I can sacrifice my background music tab, or something else unimportant, to buy enough time to copy that email into notepad, submit that form, or just run 'minimize memory usage', and be able to carry on.

Firefox 94.0.1 (64-bit) ~ Windows 7 ~ No anti-virus except Windows Defender ~ No new extensions installed that haven't already been operating for weeks or longer.

Suddenly, after doing NOTHING except restarting my computer, my 'minimize', 'maximize', 'restore' and 'close' buttons are missing.

Any 'solutions' I've looked up talk about "Tablet Mode" (which I highly doubt I'm in) or other nonsense, the options for which either didn't exist when I opened suggested menus, or were simply techno-jargon-gobbledy-gook.

I doubt it's anything to do with Windows, since 'Waterfox', 'Microsoft Edge', 'Chrome' and other browsers all have their buttons intact.

When I opened Firefox in 'troubleshoot mode' the buttons were back. But nobody in those unhelpful 'help articles' said what to do after opening in troubleshoot mode, so I closed it, opened Firefox the usual way again, and the buttons were still missing.

Some logical, properly explained help would be greatly appreciated.

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Error code on Netflix preventing me from watching videos despite having latest update to Firefox, 94.0.2 (64 bit) and latest update to Widevine, version 4.10.2209.1 which says it was last updated on December 3, 2021. Netflix error code is F7121-3078 and says 'looks like your browser is no longer supported. Please install the latest version or try another browser'. Please help.

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360