Firefox Support Forum

Running ROCK SOLID Windows 7 SP 1 64 bit. Last week updated 64 bit FF from 88xx to 94.0.2. EVERYTHING was working fine with FF 88 except for videos on CNN.

After update when I right click in FF the small Context Menu freezes. Subsequent right clicks launches the same Menu. See attached image. When I mess around with scrolling they go away.

Also, when I'm going back and forth between a FF web page and a file in another app to cut and paste text or images, half of one or the other screens hang.

I'm an old geek and I did ALL of the recommendations including a complete clean uninstall and clean reinstall of FF 94.0.2... I've spent hours trying to solve the problem...

I'm having NO PROBLEMS with Chrome or Opera or any other SW on this PC.

BTW, DON'T EVEN SUGGEST GOING TO Windows 10 or 11. I have 10 but I use 7 on this PC for a lot of reasons.

Like I said, problems began after 94.0.2 update.

Regards,

Chas.

Hello, Just last week all videos that I watched on Paramount Plus worked fine. Now I get an error message 3304, which seems to indicate that I have an ad blocker active. I have tried everything including trying to use Paramount Plus in Firefox safe mode, with no luck. I know this is not necessarily a Firefox issue, but if anyone has knowledge or experience with this issue, I would greatly appreciate the help. Thanks

I can no longer view Instagram in my browser. For a week or so I've had trouble with Instagram. I can log in but all I get is the grey Instagram camera logo in the middle of my browser window. The app on my phone works fine. If I continue to try logging in on my computer to see if it works yet Instagram locks my account until I enter a password they send my email. My eyes aren't great and I need to view Instagram on my computer monitor. Please help. How do I fix this?

I cannot turn on the audio input and the audio output in Discord web application when running Firefox for desktop PC. The advice from Mozilla Support knowledge base regarding how to enable microphone did not help, since there is always no access request from discord.com detected in "Preferences" -> "Privacy & Security" -> "Permissions".

I am using the latest version of Firefox (94.0.1) on Windows 7 SP 1 and Windows 10 20H2. In Discord Support knowledge base the app is claimed to support Firefox version 80+.

I usually work with my bookmarks side bar open all the time. Until recently whenever I bookmarked a page it wourld show at the bottom of the 'other bookmarks' section. Now, I seem to have a 'recently bookmarked' section where everything goes. (Possibly I always had this section - just never used it!). If I move a newly arrived bookmark either to one of my saving folders or to or the 'other bookmarks' and then delete it from the 'recently bookmarked' section the bookmark in the folder is deleted as well. I'd like to go back to my simple life please..............

So I opened up Firefox just now and got a browser hijacker, looks like from Mozilla. Has Mozilla been hacked or are they doing it? Address is

https://www.mozilla.org/en-US/firefox/welcome/11/

Which looks like Mozilla, which in a way is even worse. And this is not my home page it's supposed to open with, I assure you. Seems to be plugging VPN for the holidays. Yeah, right.

Last night my Firefox 94.0.2 was hacked. When running Firefox, it would lock up my desktop. It disabled Norton Security, it disable other installed security software, and it disabled Windows System Restore. The hacker put up a message claiming to be Microsoft Support, with a phone number to call for help. This was a scam. I ran Firefox refresh, and that removed the hacker's program from Firefox, but then I had to do a full repair of my Window's installation. To protect my system, and prevent this from happening again, I added "xpinstall.enabled = false" into about.config. Please let me know if this will prevent a web site from installing a dangerous hack into Firefox, or if there is something else that I need to do. I have used Firefox for years, and have never encountered this problem before. Firefox is my favorite browser, but I am now afraid to use it. Please advise me what to do. Thanks, Jim

I am not a fan of upgrades. Firefox has been plaguing me to upgrade for weeks so I have. It lost my default tabs when it starts up and for the life of me I cannot find how to set them back. When I open the browser I have 4 tabs that I want to automatically be there. Has this facilty been removed?

I would like to create Certificate backup since I am planning to install new operating system.

Setting - Certificates - view certificates - selected the certificate which I wanted to backup - click Backup - type File name - Save - typed certificate backup password 2x - click OK

The following message appears: Failed to create the PKCS #12 backup file for unknown reasons.

I tried several times + I tried also Backup all option - but same issue appears.

Approx. 5 months ago I did certificate backup for my wife and it worked without any issues, now I have no clue what is the reason for not working.

Any idea/suggestion?

Thanks for your help in advance.

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

How do I stop autoplay and autoloading of videos on yahoo.com news page. Am using Firefox 92, settings-autoplay default for all websites is set "Block Audio and Video". This issue seems to be only on the yahoo.com news page, other sites such as cnn.com. pbs.org do not autoload videos.

Hi - big problem. Hopefully I can explain it properly. I do a lot of surveys, etc. I pull up AOL mail and it is there. In the past I would click on the survey email and go to it and the aol email tab would still be there on the left. Now when I click on an email to respond the aol on the left disappears. So I have to log back into it after finishing the survey or an email response. How can I keep it where it has always been. This has only started happening today. Thanks Anthony DiFiore

I HAD 100's OF BOOKMARKS,,,,,,, NOW THEIR ALL GONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! YOU GOTTA BE GOD DAMN KIDDING ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I NEED FVD Speed Dial BACK, NOW!! RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I AM DISABLED WITH A HEAD INJURY AND MY MEMORY IS GONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SOME OF MY BOOKMARKS WERE TO MY DOCTORS !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! THEIR NOW GONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF, I HAVE AN EMERGENCY I CANT GET IN TOUCH WITH SOME OF THEM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! IF, I DO NOT GET ALL MY BOOKMARKS BACK, YOU WILL BE HEARING FROM A LAWYER SOON (and im SURE a lawyer will LOVE to take a case for me, being disabled) IN FACT, THAT WILL BE MY FIRST PROJECT TOMORROW, FIND A LAWYER. Karl Reim reim1212@verizon.net

I can't enter my password info when I am on Bank of America online.

This is not a problem when I use Chrome. Can you help?

I worked with Bank of America. It appears to be Firefox problem not Bank of America online.

Thank you

William Grad

I'm trying to order some scalpel blades, model XNB101, off this website, https://www.ffx.co.uk/ but I'm not getting anywhere. If I click "Add to Basket" I just get the rotating icon. After that, if I refresh the screen I can see they've been added to the Basket. If I click on the Basket, the "Confirm Order" is greyed out. If I Refresh this screen, the "Confirm Order" goes active/Orage briefly then reverts to Grey. If I click on the Paypal payment option, I get to Paypal and can log in but it fails "oops there was a failure" or similar. I've gone into Troubleshooting Mode and it made no difference. I've tried enabling Pop-Ups to no avail. Anyone help please?