Firefox Support Forum

I am not sure how it happened, but when I click on a link in my Gmail, it defaults to opening in the Shopping container. I cannot find a way to reset this behavior. I can only right-click on a link and select which container in which to open a new tab, but this does not change the default behavior thereafter.

Furthermore, I cannot see in the Firefox preferences tab a way to reset preferences for a specific container.

Thanks for your help!

When I go to Truist.com, my recently merged bank, it remembers my userid OK, but fills in the password field with about 200 random ASCII characters. I tried to delete and re-establish the saved password, but Firefox either gets messes it up or more likely the web site messes it up. The result is that the true saved password in lost and the ASCII rubbish re-appears.

Work-around is to not let Firefox save the password for this site. It works A-OK with the other 150 or so passwords. Check out the screen shot attached.

Luv Firefox, even donate once in a while.

Thank you,

 Jim Court  [  jimcourt1@gmail.com  ]

Paypal switched from Pitney Bowes to Shipstation for shipping labels. The new system prints labels but the number 9 will not print instead it prints a dash. So 999 9th Ave would come out --- -th Ave. This started when PayPal switch to ShipStation. The labels print correctly in Chrome.

Any idea?

my att mail isn't accessible after last update. Shows "redirecting" message. Works fine on chrome. I changed password, deleted and re-installed firefox but nothing works on my Mac and my PCs. Matt

I truly cannot fathom why a browser, in this day & age, cannot put the list of open tabs & windows in the drop-down menu, in even SOME KIND OF ORDER! But no, it's nothing more than a long list, impossible to filter in any way, that is not in chronological, alphabetical, order of most recent used, no option to list via website or page title, etc. This is so ridiculously frustrating, along with the molasses lack of speed in opening up windows or tabs, that I'm on the verge of just chucking this entire app, for good. Why do our state-of-the-art advanced technological devices and apps, feel more like we're going backwards, and not forward??

v 91.0.1 on Mac Tried 2 ways. No effect. - Settings >> Privacy and Security >> Cookies and Site Data >> Manage Data, or Clear Data--both leave cookies after Removing or Clearing All. Looks like 16 MB of cookies remain--from 2-3 weeks old. Tried repeatedly-- the list is cleared (while selecting remove All), then immediately comes back in entirety once I check again.

- Menu >> History >> Clear Recent History >> Clear All, "Everything" >> No effect.

- I deleted a Firefox profile that was not in use. No effect.

THX for guidance. best to All.

What's the story with Firefox being so madly in love with iTunes, the moment I open Firefox, iTunes opens. Worse even. I can't close iTunes. It keeps opening up until I close Firefox.

Is this some kind of another MANDATE now? Part of the NWO? You MUST accept iTunes to jump into your face if you use Firefox?

Makes me dump this piece of intrusive waste for good, really. I am so sick and tired of this Tech-Tyranny ruling our brains, telling us what we MUST WANT and accept.

Despite everything I have tried, including uninstalling and reinstalling Firefox, my delete history function is not working.

I have also gone through most of the tips and tricks offered via your online support library.

Any advice would be appreciated!

Best,

Robert

I've written about this before, but no help? I'm using Firefox Mac 78.15 (up to date). When I go to CNN and select a video, a thumbnail (still image) of the video appears, but no player with controls, so no video. When I do the same on Chrome, I get a video in a video player, which plays just fine. Also, all other videos on FIrefox (YouTube Fox News, etc.) play just fine?

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

I am having problems clearing Facebook cookies and data storage. I have cleared the cache numerous times and always FB is at the top of the list with 0 cookies but 17,179,869,184GB Data Storage. I delete that as well and it comes back. I have run my Smartscan and optimized. This showed up recently and it makes Firefox very, very slow. What are some other options to try