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The page isn’t redirecting properly

Using google search each time load a subject get the error message " the page isn't redirecting properly" Have also noticed previously started redirecting to Yahoo on eac… (read more)

Using google search each time load a subject get the error message " the page isn't redirecting properly" Have also noticed previously started redirecting to Yahoo on each search?

Asked by steve.williams24 6 hours ago

Last reply by cor-el 6 hours ago

Nol Loading right since last update

Almost ever time I open Firefox the first time my home page or nothing else will load. I get out and when I get back in I get a message previous Firefox running slow, do … (read more)

Almost ever time I open Firefox the first time my home page or nothing else will load. I get out and when I get back in I get a message previous Firefox running slow, do you want to close it? When a allow that it does fine. I have tried refreshing Firefox and that did not help much.

Asked by waynewiley803 18 hours ago

Last reply by cor-el 12 hours ago

Crash Reports - continuous - but Firefox hasn't Crashed

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can… (read more)

I'm getting Mozilla Crash reports at the rate of about six per day, but Firefox is still running without any issues. Does anyone know why this is happening and how it can be resolved?

I'm not able to attach a screenshot.

Asked by williamgfitch 2 weeks ago

Last reply by FredMcD 15 hours ago

Laptop Slowdown - Task Manager Shows Almost 100% Memory Usage

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - than… (read more)

Hello - first I just want to acknowledge how great it is to have a free browser, and the great work the (un-or underpaid) Mozilla team has done lo these many years - thank you.

Okay, just want to put this out there but it seems sometime after version 90 of my Firefox browser I am seeing extreme slowdowns on my underwhelming Dell 5520 Inspiron laptop, circa 2014, running Windows 8.1. I also have Malwarebytes and Avast Premium Antivirus running together. My last Windows update was about two weeks ago (11 Nov 2021). My Firefox browser is currently 94.0.2.

I have noticed this four times. I typically browse Reddit but sometimes it's with Youtube. This is normally the scenario: 1) Launch browser; 2) navigate to website; 3) keep tab open for several hours and in many cases my laptop will go to sleep at least once; 4) at some point after waking up PC, logging in then continuing to browse, a warning banner in Firefox will tell me "This website is slowing your browser down. Stop it?", but if I wait at least 5 seconds it will automatically clear; 5) launch Task Manager - which is not easy because of what is going on but after 30-60 seconds it will appear; 6) notice that memory usage is extremely high and most processes are coming to a halt; 7) close Firefox and thing return to normal after 30-45 seconds. I've attached some before and after screenshots. The "before" is after browsing Reddit for about 3 hours and my laptop went to sleep twice; the "after" is when Firefox was closed (two tabs were open - one Reddit, the other Youtube) and then waiting about 30 seconds. Firefox instances take a little time to disappear from Task Manager, apparently.

Lots of variables to consider here: Latest antivirus program not working well? Extensions? (I have three extensions - Adblock Plus, Privacy Badger and Ecosia Search) Perhaps Firefox itself? Motherboard/DIMMs that is/are overdue for the landfill? Windows sucks? (rhetorical).

I guess I am not really looking for help but instead just want to log this as a heads-up to anyone who is encountering the same problem under the same conditions. I will continue experimenting with refreshing my instance of Firefox and possibly turning off browsers/antivirus components in a selective manner to see if it makes any difference. There is also the possibility that a Windows Update has broken something so maybe a restore point is in order here.

Thanks again for offering such a great product.

- Ngo

Asked by ngowun 23 hours ago

Last reply by FredMcD 18 hours ago

Very Frequent Crashes after MANY MANY Years of Beautiful Firefox Usage!

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustrati… (read more)

After using Firefox for MANY years, having an add Blocker installed and being smug how well it works, The last week has been so very tedious I'm at the point of frustration and thinking of an alternative browser. Firefox now has decided to crash Tabs or The complete Browser Often, Often when watching Youtube. Fixes Ive tried, Assign Page File to C:, Disable Add Blockers and tried another, Use Windows MEM diagnosis tool and no errors showed and Check Im using a none aggressive Mem clock = XMP Profile 1, Updated all drivers and GP software, GPU is at default clocks ( MSI GTX 970).

Heres a few reports for you to look over, Please drop ANY suggestions :)

43adbdc8-5d51-4379-9b73-87ef91b8715c 11/24/2021, 6:27 PM cd68bad1-bccb-4589-8c79-fa0ec81526e3 11/24/2021, 6:27 PM c274ab4f-fb40-48d8-b6ec-3b4b85482e3d 11/24/2021, 6:23 PM 26691bb1-28a1-4469-9392-b81fd7aea538 11/24/2021, 5:28 PM 5ce2fcef-6daf-4d93-ae09-985e1812dd30 11/24/2021, 4:47 PM 21ca0ccc-668f-43fc-adef-b386226498ca 11/24/2021, 4:23 PM

Asked by pppjhow32 3 days ago

Last reply by FredMcD 18 hours ago

Firefox is showing a "security Risk warning" on a known website?

Both Firefox and Google are throwing up their "Security Risk" webpage's whenever I try to get AnimalPlanet.com/pitbulls, animalplanet.com, Animalplanet.com etc. If your i… (read more)

Both Firefox and Google are throwing up their "Security Risk" webpage's whenever I try to get AnimalPlanet.com/pitbulls, animalplanet.com, Animalplanet.com etc. If your in the U.S. and reading this then you know what Animal Planet is and you've probably heard of Pitbulls and Parolees. I have the Channel on my computer currently through Discovery+ and am streaming the show, again. This link, the first one I listed, is supposed to take me to an "outtakes and extras" page and i figured maybe that one was broken but I should be able to get to Animal Planet's website without using Discovery+ and it certainly shouldn't keep telling its a Security Risk but no matter how i try the combination of just animal and planet it comes up??????

Asked by sercouwis2004 2 days ago

Last reply by FredMcD 22 hours ago

Firefox on Windows 10 Loads Multiple Versions of the Same Tab, Limiting Memory (RAM)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support. It is now clear that the problem is with the Fir… (read more)

Several weeks ago, because it seemed to be a Gmail-tab-only problem, Firefox Support advised us to contact Gmail Support.

It is now clear that the problem is with the Firefox browser. The attached screenshot shows an example of an affected tab.

Please fix this. Multiple versions of the same tab waste RAM and other memory, especially on a limited-memory device such as a laptop.

Asked by JandNL 2 months ago

Last reply by FredMcD 1 day ago

New tab is not opened after selecting from the menu

Sorry if the text contains grammar mistakes, Russian in store* I right-click on a random link, button, image etc. but nothing is happened when I select "Open Link In New… (read more)

  • Sorry if the text contains grammar mistakes, Russian in store*

I right-click on a random link, button, image etc. but nothing is happened when I select "Open Link In New Tab", "Open Link In New Window" or "Open Link In Private Window". It works only if I use combination "Ctrl + left-click". Has anyone faced the same problem and know how it fix it?

Asked by dimonhek1234567 1 day ago

Last reply by FredMcD 1 day ago

Visual Glitch When Uploading Images (Ubuntu 20.04, Firefox 94)

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to t… (read more)

As the subject says, when attempting to upload images from my computer (Ubuntu 20.04 on Firefox 94), often but not always, the result will be a visual glitch similar to the image attached. The only time which I have ever used Zoom on Firefox, the same issue happened when I tried to use my webcam, except that the lines rapidly changed colours.

I apologize if this issue has been solved in another thread, but this is a bit hard to describe without the picture, so my attempts to search for said thread were unsuccessful.

The issue is not present when I upload the images in question via mobile. Turning off my extensions has no effect.

The image attached is taken directly from attempting to upload a profile picture to my Firefox account, but I have experienced this issue with websites like Twitter and Ebay for example. I have never had this issue with Imgur, for example, even though I am doing nothing different (uploading images). I do not know why this only occurs for a select few websites.

Any responses or help is appreciated!

Asked by Nyxified 2 days ago

Last reply by cor-el 1 day ago

Firefox randomly can't load pages - perpetual loading

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve… (read more)

Using Firefox 94.0.2 and I randomly can't load web pages. It will work fine for a while but eventually I get stuck loading the page. Restarting the browser seems to solve it for a while. This only happens with my Firefox browser on my organization's PC running Windows 10. The browser works fine at home.

I have tried various things, like deleting private data, re-installing the browser, using installed and portable versions, running in troubleshoot mode without addons & extensions, but to no avail.

I'm currently writing this in Chrome because Chrome doesn't have this issue.

Asked by blaisadam 1 day ago

Last reply by jonzn4SUSE 1 day ago

Not responding

Whenever I start the laptop up the web pages are very slow to load...maybe half an hour or more. I then get a message saying "Firefox is not responding". What can I do … (read more)

Whenever I start the laptop up the web pages are very slow to load...maybe half an hour or more. I then get a message saying "Firefox is not responding". What can I do to speed it up?

Asked by cox.barbara 2 days ago

Last reply by FredMcD 2 days ago

Images have scanlines

After uploading images some websites will display scanlines instead of images. This happens to some tab icons as well. I see other people are having the same issue, but n… (read more)

After uploading images some websites will display scanlines instead of images. This happens to some tab icons as well.

I see other people are having the same issue, but nobody seems to know the answer.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-01-06-10-40-51-c4ca42.png

Asked by nlupus 2 days ago

Last reply by cor-el 2 days ago

Firefox not loading Facebook images

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This on… (read more)

Hello, I am at a loss to trying to fix a problem after extensive troubleshooting. When I am on Facebook for about five minutes, Firefox stops loading most images. This only occurs with Firefox, not Safari or Chrome. And it only occurs with Facebook and Instagram, which is owned and run by Facebook. I have to restart Firefox to get images back and then after five minutes or so, it happens again every time. Can anyone help? This is driving me crazy!

Thank you

Asked by lkutchermusic 2 months ago

Last reply by kittski 2 days ago

Tabs Not Reopening

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution? True or False? If this box is checked I ca… (read more)

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)


Asked by meowface.sam.ux 3 weeks ago

Last reply by cor-el 3 days ago

the app doesnt open

the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i rem… (read more)

the app doesnt open at all it just flickers a white screen or an error box for a femto second then nothing happens tried to open in administrator mode still nothing i removed all my profiles and unistalled a lot of times but still nothing happens i try to open in troubleshoot mode but it doesnt open..

i had problems with a bios update very long ago and i am working on legacy mode rn but it didnt effect firefox then idk if it has to do anything with the problem

Asked by Marwan 2 months ago

Last reply by cor-el 3 days ago

When i try to send messages. I receive a message Below

Sending of message failed An error occurred while sending mail. The mail server responded: <help@scorebridge.com>...H:MBI[eu-west-2.compute.amazonaws.com] Connectio… (read more)

Sending of message failed An error occurred while sending mail. The mail server responded: <help@scorebridge.com>...H:MBI[eu-west-2.compute.amazonaws.com] Connection refused due to its abuse. Please check the message recipient "help@scorebridge.com" and try again

Asked by david26071949 5 days ago

Last reply by jonzn4SUSE 3 days ago